Alexandra Valdez
Mar 2025
Nucare has stepped in to manage this community and they have changed it for the better. Great response time, residents smiling and enjoying life. Thats what taking care of residents should look like. Thank You Nucare
VitaCare Living of Mount Horeb
104 Lincoln Ct
3(4 ratings)· Mount Horeb average: 3.8
1 / 5Quick Facts
- Total units
- 23
- Licensed capacity
- 23 residents
- Management change
- Recently taken over by Nucare management company
California CDSS
What Families Think
Reviews for VitaCare Living of Mount Horeb are sharply divided, with some families praising a friendly, caring team and others describing serious neglect, poor communication, and unresponsive management. Two of the four Google reviews report grave concerns about staff response times, care quality, and language barriers, while two more recent reviews credit new management (Nucare) with turning things around.
The Good
- Friendly, attentive team noted by some reviewers
- Praised as good fit for families facing Alzheimer's needs
- Reported improvement in care after management change
The Bad
- One reviewer reported neglect and unresponsive call-button system
- One reviewer cited poor management communication and follow-through
- One report described maintenance issues going unaddressed
- One reviewer noted staff language barriers affecting care
AI-generated from reviews and community data.
About VitaCare Living of Mount Horeb
VitaCare Living of Mount Horeb is an assisted living community in Mount Horeb, Wisconsin. The community is licensed for up to 23 residents.
Families rate VitaCare Living of Mount Horeb 3 out of 5 based on 4 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Assisted Living
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Help Me ChooseReviews
3overall · 4 ratings combined
3★ on Google (4)
Joel Moyer
Mar 2025
Great home and friendly team. What a great place for families facing Alzheimer’s needs
Humminbird Therriault
Mar 2025
If I could leave zero stars I definitely would. No loved one should be ignored, blamed, called a liar or over- reactor, and have to deal with incompetent staff. But unfortunately my loved one is dealing with all of this. My calls to the facility should not be ignored after calling several times in a row. Maintenance there sucks and doesn't do things very well. Management sucks even worse with communication and getting stuff done. If my loved one were to fall or is choking or something serious, the facility would never know due to the lack of response to checking in with a buzzer button being pressed. This facility needs to be shut down and restaffed. I am in no way racist either but when the staff cannot speak almost no English there is a problem. I've witnessed neglect and abuse in a facility I've worked in before and unfortunately this facility is resembling a lot of the same stuff. Nobody should send their loved ones here ever unless they want them to die quicker. Upon admission the facility seems awesome but upon witnessing how it's ran is total opposite! Do better or lose your business for losing your residents.
Casey Rochon
Mar 2023
It was AFTER Vitacare acquired this property that it went downhill. My grandma was at this facility long before it was bought out and enjoyed her time there along with being taken well care of. After this buy out the care/living situation was almost unbearable. Sad to see older ones who should be cherished in their old age literally left to rot by owners and staff. Horrible Horrible Horrible. Whoever owns this facility should have to live there to experience it, I doubt they’d last a day. This company should be put out of business. If it was an option to give it zero stars I certainly would. Put your loved one somewhere else!
Frequently Asked Questions
What types of care does VitaCare Living of Mount Horeb offer?
VitaCare Living of Mount Horeb offers Assisted Living.
Where is VitaCare Living of Mount Horeb located?
VitaCare Living of Mount Horeb is located at 104 Lincoln Ct in Mount Horeb, Wisconsin.
What do families say about VitaCare Living of Mount Horeb?
Reviews for VitaCare Living of Mount Horeb are sharply divided, with some families praising a friendly, caring team and others describing serious neglect, poor communication, and unresponsive management. Two of the four Google reviews report grave concerns about staff response times, care quality, and language barriers, while two more recent reviews credit new management (Nucare) with turning things around.
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