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Milestone Senior Living Cross Plains

1870 Market Street

4.1(17 ratings)

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Milestone Senior Living Cross Plains, photo 11 / 6

Quick Facts

Total units
22
Licensed capacity
20 residents

Wisconsin DHS

Licensed operator
Abilit Holdings Cross Plains LLC
Respite Care
Offers short-term respite stays for recovery or breaks
Pet Policy
Pets welcomed directly in resident apartments

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

What reviewers praise

  • On-site memory care programming for residents with memory loss
  • Short-term respite care available for recovery or caregiver breaks
  • Pets welcomed in resident apartments
  • Outdoor gardens and walking trails nearby
  • Made-to-order meals prepared by on-site chefs
  • Weekly activities like music, exercise classes, and bridge

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Milestone Senior Living Cross Plains is a senior living community in Cross Plains, Wisconsin offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Gardening Club. Families rate it 4.1 out of 5 across 17 reviews.

About Milestone Senior Living Cross Plains

Milestone Senior Living Market St is an assisted living and memory care community located in Cross Plains, Wisconsin. The community provides a range of care services including assisted care for daily living needs and specialized memory care programming for residents experiencing memory loss, with an emphasis on safety and compassionate, attentive caregiving.

Cross Plains is situated in a rural landscape with rolling hills and farmland, known for its beautiful views, friendly people, and small-town charm. The area offers several parks and public trails, as well as a variety of shops and restaurants within reach of the community.

Residents enjoy various programs and activities throughout the week, including music sessions, balance and mobility exercise classes, bridge games, and outings on the party bus to town. The community emphasizes access to nature and outdoor spaces, with nearby walking trails and parks where residents can spend time in fresh air and sunshine.

Dining at the community features made-to-order meals prepared by on-site chefs, with residents able to choose their favorites and share meals with family and friends. The community offers a fitness center, community room, and outdoor spaces including gardens where residents can relax.

Milestone Senior Living Market St welcomes pets in resident apartments, recognizing the joy and companionship that furry friends provide. The community also offers short-term respite care options for individuals recovering from illness or surgery, or to provide caregivers with a break.

Types of Care at Milestone Senior Living Cross Plains

Assisted LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Pet Friendly
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Gardening Club
  • Social Activities

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Reviews of Milestone Senior Living Cross Plains

4.1overall · 17 ratings combined

4.1★ on Google (17)

Evelyn Lansing

Jun 2026

via Google ↗ · Report

I have been here a handful of times to visit my friend. It is a beautiful place inside but I was not impressed by the staff. They are always on their phones, lounging in the resident areas instead of conversing with them. I have yet to see the Director Nicole or Assistant Director Cindy out of their office actually monitoring the staff. I have had the pleasure of meeting the sales lady J.P. She has come through on numerous occasions and even stops and visits with residents and visitors. She is nothing short of spectacular! The activity calendar is very sad, where are the outings? My friend and myself have voiced our concerns but they go on deaf ears to management here. Does the company that owns Milestone make sure management is actually managing or do they take their word for it? Hopefully someone finally takes note and actually does something about this.

Erik Bakken

Feb 2026

via Google ↗ · Report

They made promises regarding care, meals, facilities, and financials that they did not keep. When you visit, it is common to press the buzzer and still wait 5 minutes to be let in, even though there is someone in the office adjacent to the doors. She doesn't get up to answer the door. Grilled cheese and potato chips is not a fit meal for dinner. Once a week (maybe) is not frequent enough to clean an elderly person's bathroom. The nurse should be, at the bare minimum, verbally checking on residents daily. If the staff spent less time on their phones and more time engaging with the people in their care, I guess that would be nice. I was unable to locate a nurse on the weekend. Why would you house a temporary recovery patient in the memory care unit? There's not one resident in that space that can hold a conversation.<br><br>Get every detail in writing before you bring your loved one here.<br><br>Some good individuals but I wouldn't return here.

Jordan Mooney

Feb 2026

via Google ↗ · Report

I went on a tour of Milestone Senior Living Cross Plains with Jennifer Purdy this week. She was amazing from the beginning of the tour to the end. Got to know the family, really listened to their needs/concerns, and addressed all the families questions. She was fantastic and followed up with things right away to set up respite for the spouse. Thank you Jennifer!!

Mar Richgels

Feb 2026

via Google ↗ · Report

I love my apartment here at Milestone. The staff has been very caring, professional and friendly. They have a difficult job dealing with those of us loosing more and more of our independence, our ability to take care of ourselves and do all the simple things we took for granted. I know myself it makes me sad and I really have to work with myself to keep a positive attitude. Feeling very thankful to have had Milestone found for me and to be settled in. Thanks to you all for being so kind.

Nicole Degner

May 2025

via Google ↗ · Report

Beautiful community in a picturesque country setting! Great staff, good food, and fun activites! Great place to live!

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In Wisconsin, assisted living usually runs $2,800 to $3,900 a month.

Will Medicaid be needed to help pay for care?

Medicare pays for short rehabilitation stays after a hospital stay, not ongoing care in a community.

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Frequently Asked Questions

What types of care does Milestone Senior Living Cross Plains offer?

Milestone Senior Living Cross Plains offers Assisted Living, Memory Care and Respite / Short-Term Care.

Does Milestone Senior Living Cross Plains offer respite or short-term stays?

Yes. Milestone Senior Living Cross Plains lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Is Milestone Senior Living Cross Plains pet friendly?

Yes. Milestone Senior Living Cross Plains lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Milestone Senior Living Cross Plains located?

Milestone Senior Living Cross Plains is located at 1870 Market Street in Cross Plains, Wisconsin.

What do families say about Milestone Senior Living Cross Plains?

Milestone Senior Living Cross Plains carries a 4.1 out of 5 rating from 17 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Milestone Senior Living Cross Plains?

Submit the Request Information form on this page, or contact Milestone Senior Living Cross Plains directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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