2.2(5 ratings)· Mount Horeb average: 4.1
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe a small, 16-resident assisted living community in Mount Horeb, but reviews are largely negative, citing poor phone communication, inconsistent staff information, and concerns about care follow-through. The community's 2.2 out of 5 Google rating reflects these recurring complaints across a small number of reviews.
AI-generated from reviews and community data.
Inglehaven Assisted Living is a senior living community in Mount Horeb, Wisconsin offering Assisted Living. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 2.2 out of 5 across 5 reviews.
Inglehaven Assisted Living is an assisted living community in Mount Horeb, Wisconsin, licensed for up to 16 residents. The community offers 24-hour staff, an emergency call system, housekeeping, medication management, social activities, and wheelchair accessibility.
Reviewers consistently raised concerns about communication and responsiveness. Multiple families reported difficulty reaching staff by phone and noted that questions often required in-person visits to be answered. Reviewers also described inconsistent information from staff about policies and procedures, and concerns that medical instructions from doctors were not being followed consistently. One reviewer wrote, "Staff seem nice sometimes but overall not a place I would willingly send my loved one." Additional concerns included recent staff turnover and rent increases without corresponding increases in services.
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Help Me Choose2.2overall · 5 ratings combined
2.2★ on Google (5)
Dabble Bird Designs
Feb 2026
If you cannot check up in person with your loved one on at least a weekly basis, do not send them here because they don't answer the phone and you can't reach the rooms with any kind of call system. The staff need to be monitored to make sure they keep up with doctors instructions and other issues.
Mary Peska
Feb 2026
Always getting conflicting info from staff on policies, procedures, and order of operations. They don't answer their phones, I have to go in person to have questions answered.
C W
Feb 2026
Don't answer the phone and when they do you can hear the staff talking in the background until they hang up on you. Not following doctor's instructions on how to care for my patient. Staff seem nice sometimes but overall not a place I would willingly send my loved one.
Michael Schuchardt
Aug 2023
Rent had a $900 increase a month and no increase in staff or assistance. There has been a lot of staff turnover.
Inglehaven Assisted Living offers Assisted Living.
Inglehaven Assisted Living is located at 512 Alan Drive in Mount Horeb, Wisconsin.
Inglehaven Assisted Living carries a 2.2 out of 5 rating from 5 Google reviews. Families describe a small, 16-resident assisted living community in Mount Horeb, but reviews are largely negative, citing poor phone communication, inconsistent staff information, and concerns about care follow-through. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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