MyLivingChoice

Visiting Angels El Paso

4171 N Mesa St #A101

4.5(35 ratings)· El Paso average: 4.3

Part of Visiting Angels · 602 communities · 4.8★ average

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Visiting Angels El Paso logo
Visiting Angels El Paso, photo 11 / 5

Quick Facts

Veteran benefits
Veterans may qualify for free in-home care
Family respite support
Offers respite care for dementia family caregivers
Fall prevention
Structured program aimed at reducing fall risk

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Family reviewers describe Visiting Angels El Paso as attentive, professional, and easy to reach, with several praising the owners and director for their responsiveness during difficult transitions in care. One reviewer, a prospective caregiver rather than a client, reported poor communication during the hiring process, though this does not appear to reflect the experience of families receiving care.

What reviewers praise

  • Caregivers praised as attentive and professional
  • Owners and director described as easy to communicate with
  • Staff called compassionate toward clients and coworkers
  • Specialized training for dementia and cognitive care needs

What reviewers flag

  • One report of unprofessional communication during caregiver hiring
  • No pricing information published for services

AI-generated from reviews and community data.

Visiting Angels El Paso is a home care agency serving El Paso, Texas offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.5 out of 5 across 35 reviews.

About Visiting Angels El Paso

Visiting Angels El Paso provides in-home care services for aging adults who want to maintain independence and remain in their homes. The agency offers personalized, non-medical assistance to residents throughout El Paso and surrounding communities including Santa Teresa, Vinton, La Union, Canutillo, Prado Verde, Borderland, and Westway.

The range of services includes personal hygiene assistance such as skin care and oral hygiene, light housekeeping tasks including laundry and dishes, help with technology to stay connected with family, medication reminders, and transportation to medical appointments. Care is customized based on individual needs and is available for those with chronic conditions such as COPD, diabetes, or congestive heart failure.

Visiting Angels offers specialized dementia care for those with Alzheimer's, vascular dementia, or other cognitive conditions. Caregivers have specialized training to provide non-medical support to clients with cognitive issues and also offer respite care to allow family members caring for loved ones with dementia to take breaks. The agency provides a signature Safe and Steady Fall Prevention program developed based on current research to help seniors avoid falls, the leading cause of broken bones and brain injuries in older adults.

The agency emphasizes a holistic approach to wellness that addresses both physical and mental health. Companion care is offered as part of this approach, recognizing that loneliness and isolation are serious concerns. Veterans may be eligible for free services based on military service history and other qualifying factors.

All caregivers undergo extensive background checks including local, state, and federal screening, with employment references and driving records verified to ensure client safety. The agency serves multiple communities across the El Paso area.

Types of Care at Visiting Angels El Paso

At-Home Care

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Reviews of Visiting Angels El Paso

4.5overall · 35 ratings combined

4.5★ on Google (35)

I rarely leave negative reviews, but my experience with this company was extremely disappointing. Approximately two months ago, I was offered a full-time CNA position and was genuinely excited about the opportunity. I attended multiple interviews, provided all requested documentation, completed a background check, and made myself fully available for work. I clearly communicated that I was flexible with scheduling and willing to work a variety of shifts to meet the agency’s needs. Unfortunately, after the job offer, communication became almost nonexistent. I called numerous times seeking updates and was repeatedly told that someone would contact me, but no one ever followed through. Despite being assured that orientation and client assignments would be arranged, nothing ever materialized. What is most frustrating is that I relied on the information provided to me and passed on other employment opportunities while waiting for this position to begin. If there were no available clients or if circumstances had changed, I would have appreciated honest and direct communication. Yet they are still posting online they are hiring caregivers, nurses aided etc I have worked in healthcare for approximately 14 years and understand that staffing situations can change. However, professionalism, transparency, and respect for people’s time should remain a priority. I was left waiting for months without clear answers or follow-up. After being told I was going to get my orientation and offered the position even told there was a few clients and they will look which one was available. I do not need being trained or anything I have Gov certifications training and licenses+ university education. I hope management reviews its hiring and communication practices so future applicants are treated with greater professionalism and respect.

meg paints

Feb 2026

via Google ↗ · Report

The director is competent, knowledgeable and friendly. The caretakers know their jobs and have excellent people-patient skills. Finding the Visiting Angels turned out to be especially important to help shoulder the burden of a sudden accident that has changed daily life so drastically. Thanks to director Sandy and caregivers Amber, Cassidy and Ashley.

Sylvia Hawley

Jan 2026

via Google ↗ · Report

I have been working for Visiting Angels since September and it has been a wonderful experience serving the clients. The staff is very professional and compassionate to their clients and staff . The staff is always there for us as employees in every way . Diana and Erika are very helpful.

John Gnauck

Dec 2025

via Google ↗ · Report

Superb care I have no complaints. Makes my showers safe and pleasant. her experience and knowledge lead to a very stimulating visit

Christine Corder

Jun 2025

via Google ↗ · Report

My sister has been a customer of Visiting Angels for many years now. She initially had once a week assistance in her home to requiring full time care on a daily basis several months ago. We could not imagine a more professional company with such amazing and attentive caregivers. My brother and I both live in other states and it is a relief to know our sister has such quality care and assistance. Corina and Joe, the owners, are easy to communicate with and assist with challenges that may come up. Thank you Visiting Angels of El Paso!

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Frequently Asked Questions

What types of care does Visiting Angels El Paso offer?

Visiting Angels El Paso offers At-Home Care.

Where is Visiting Angels El Paso located?

Visiting Angels El Paso is located at 4171 N Mesa St #A101 in El Paso, Texas.

What do families say about Visiting Angels El Paso?

Visiting Angels El Paso carries a 4.5 out of 5 rating from 35 Google reviews. Family reviewers describe Visiting Angels El Paso as attentive, professional, and easy to reach, with several praising the owners and director for their responsiveness during difficult transitions in care. One reviewer, a prospective caregiver rather than a client, reported poor communication during the hiring process, though this does not appear to reflect the experience of families receiving care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Visiting Angels El Paso?

Submit the Request Information form on this page, or contact Visiting Angels El Paso directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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