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Ambrosio Guillen Texas State Veterans Home

9650 Kenworthy St

4.7(301 ratings)· El Paso average: 4.4

Ambrosio Guillen Texas State Veterans Home, photo 11 / 5

Quick Facts

Total units
160
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
160
Facility type
State-operated home exclusively for veterans
Dining protocol
Veteran residents served meals before visitors

What Families Think

Families of veterans describe Ambrosio Guillen Texas State Veterans Home as clean, well-maintained, and staffed by caring, professional employees. Reviewers frequently mention the respectful treatment of resident veterans, from dining protocols to holiday visits, and praise the overall atmosphere as more like a home than a typical nursing facility.

The Good

  • Staff described as professional, warm, and friendly
  • Facility kept very clean and well maintained
  • Veteran residents served meals first as a sign of respect
  • High 4.7 rating across 301 Google reviews
  • Atmosphere described as not feeling like a nursing home

AI-generated from reviews and community data.

Ambrosio Guillen Texas State Veterans Home is a senior living community in El Paso, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 301 reviews.

About Ambrosio Guillen Texas State Veterans Home

Ambrosio Guillen Texas State Veterans Home is a skilled nursing and long-term care facility in El Paso, Texas, licensed to serve 160 residents. The home specializes in caring for military veterans, including those in memory care.

Families consistently praise the dedication and warmth of the nursing staff, with one family noting they have "never seen such a dedicated LVN." The facility maintains high standards of cleanliness and upkeep throughout, and visitors regularly comment on the professional, friendly atmosphere. Staff are described as helpful with both medical care and daily needs, and the home emphasizes honoring veterans through priority service and attentive engagement during visits and meals.

Residents have formed meaningful connections and friendships within the community, and families report feeling genuinely welcomed and cared for over years of residence. The dining experience receives particular mention for quality food and respectful service traditions that prioritize veteran residents.

The home holds a 4.7 out of 5 Google rating based on 301 reviews, with families consistently expressing gratitude for the compassionate care their veteran relatives receive.

Types of Care at Ambrosio Guillen Texas State Veterans Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Ambrosio Guillen Texas State Veterans Home

4.7overall · 301 ratings combined

4.7★ on Google (301)

Cecilia Williams

Jul 2026

via Google

Very clean professional place and employees were very helpful and friendly

Mike Gonzales

Jul 2026

via Google

My grandpa who is a Vietnam veteran is happy with how they treat him. The staff is friendly and very lively.

April Cardell

Jul 2026

via Google

Very friendly and clean place. Staff are amazing.

Thomas Vanecek

Jul 2026

via Google

Facility was very clean and did not have any bad smell. Such very nice things for folks to do. It's clear that a lot of thought went into setting up this facility

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Government Inspection History

12 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 9, 2026Fire Safety StandardHealth Standard9 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026

Mar 19, 2026Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 1, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 1, 2026

Feb 3, 2026Health Complaint3 citations
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026

Nov 20, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2025

Sep 15, 2025Health Complaint4 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 24, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 24, 2025

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025

Apr 3, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2025

Jan 31, 2025Fire Safety StandardHealth Standard9 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2025

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2025

Nov 18, 2024Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024

Jul 26, 2024Health Complaint3 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

May 31, 2024Health Complaint2 citations
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024

Apr 24, 2024Health Complaint1 citation
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2024

Dec 1, 2023Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 14, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 14, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 14, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 14, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 14, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 14, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ambrosio Guillen Texas State Veterans Home offer?

Ambrosio Guillen Texas State Veterans Home offers Skilled Nursing / Long Term Care.

Where is Ambrosio Guillen Texas State Veterans Home located?

Ambrosio Guillen Texas State Veterans Home is located at 9650 Kenworthy St in El Paso, Texas.

What do families say about Ambrosio Guillen Texas State Veterans Home?

Families of veterans describe Ambrosio Guillen Texas State Veterans Home as clean, well-maintained, and staffed by caring, professional employees. Reviewers frequently mention the respectful treatment of resident veterans, from dining protocols to holiday visits, and praise the overall atmosphere as more like a home than a typical nursing facility.

How did Ambrosio Guillen Texas State Veterans Home do on recent health and safety inspections?

Ambrosio Guillen Texas State Veterans Home had 12 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ambrosio Guillen Texas State Veterans Home?

Submit the Request Information form on this page to connect with Ambrosio Guillen Texas State Veterans Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Ambrosio Guillen Texas State Veterans Home? Claim this listing to update photos, pricing, and details. It's free.

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