4.5(322 ratings)· El Paso average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Alegre Home Health Care provides in-home nursing, personal care, and rehabilitation services for seniors in El Paso, Texas. Reviews are split: clients and some caregivers praise friendly, attentive staff, while several caregivers report serious frustrations with management, communication, and payroll.
AI-generated from reviews and community data.
Alegre Home Health Care, Llc is a home health agency serving El Paso, Texas offering At-Home Care and Home Health. Families rate it 4.5 out of 5 across 322 reviews.
Alegre Home Health Care, LLC is a home health care provider serving El Paso, Texas. The company delivers nursing and wellness services in clients' homes, offering a holistic approach to senior care and medical assistance.
The organization provides medication management and administration, vital sign monitoring, chronic disease management, health assessments, rehabilitation therapies, and personalized care plans. Services also include personal care assistance with activities of daily living, mobility assistance, wound care, post-surgical care, and disease management to help prevent hospitalization and allow patients to receive individualized treatment in their homes.
Alegre Home Health Care employs qualified home health aides and healthcare professionals trained to deliver thorough and compassionate care. The company is HIPAA-compliant and was verified by VanRein Compliance in 2023, prioritizing patient data security and controlled access for authorized individuals.
The organization emphasizes creating an environment that nurtures the whole person, addressing mind, heart, and body. The company's philosophy centers on the idea that aging is a blessing, and the staff works to leverage the wisdom and experience that come with age as a treasure for individuals and their families.
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Help Me Choose4.5overall · 322 ratings combined
4.5★ on Google (322)
Maria i Rodriguez
May 2026
Can't give a 0 i have had emergencies and when trying to reach my coordinator he never calls back. Work 7 days no days off. Get overwhelmed and when you need a day covered they dont do anything about it. They also dont notify patients that we are not nurses. We dont get payed enough to do what thy ask us too. But yet if you dont show up and have it on record they will call lik crazy. Very unprofessional people.
Omar Escobar
Apr 2026
This place was cool and I loved the old workers they used to be so cool and fun to talk to when I would go visit the office but these new workers are horrible I been with them for years and my client has been with them for years other agencies have tried to have us switch over but out of loyalty we stick with Alegre but this lady from HR payroll Holly is a horrible person she doesn’t know how to communicate she doesn’t know how to explain herself. I thought we were their to help the person even though my client has asked me to go and I go from 8 Am - 7 pm to go help her but yet I don’t get paid for extra hours I don’t ask to get paid but I go above and beyond for my client but yet this job treats their workers like we are nothing especially that Holly lady I guess she loves to have power because I hear she’s a power control person. She is a horrible person and makes that place sound bad. Becareful with her she might just steal your hours and not pay you.
Omar Escobar
Apr 2026
It’s crazy how you can be with a company for years and they say they are about the patient that’s a lie my patient ask for me when she’s sick sometimes I do more than 4 hours than I’m supposed they say we care for the patient but when it comes down to it they really don’t care whoever is the HR manager she doesn’t know how to do her job or even explain. I would recommend this job to other people and others have went and joined them but I’m just going to tell everyone that I recommend to switch over to another agency because how they now going to pay me for a whole month but my patient keeps asking me to go and help her make that make sense. My client wants me to go everyday but yet this company doesn’t want to pay me. Whoever is managing HR payroll needs to get fired asap they don’t even communicate with you
Cesar Serrato
Dec 2025
My overall experience working with Alegre had been great! The staff members are helpful, kind, and friendly. My client and I are happy and comfortable to be apart of Alegre.
Loreinn Huitron
Dec 2025
Very professional staff and caregivers are very friendly. Marcia Quiroz is amazing at what she does and she will help you with absolutely anything you need, she follows up and stays in contact, and because of her the company deserves a 5 star review!
Alegre Home Health Care, Llc is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
What patients say
3.0 / 5 patient survey rating
85 completed patient surveys, 24% response rate.
Hospital outcomes
How patients did
Service area
Alegre Home Health Care, Llc reports serving 52 ZIP codes, including El Paso, Edinburg, Mcallen, Mission, Harlingen, Weslaco, Alamo, Anthony, Brownsville, Canutillo and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 747341. National figures are the average across all certified agencies.
Alegre Home Health Care, Llc offers At-Home Care and Home Health.
Alegre Home Health Care, Llc is located at 4115 Trowbridge Dr in El Paso, Texas.
Alegre Home Health Care, Llc carries a 4.5 out of 5 rating from 322 Google reviews. Alegre Home Health Care provides in-home nursing, personal care, and rehabilitation services for seniors in El Paso, Texas. Reviews are split: clients and some caregivers praise friendly, attentive staff, while several caregivers report serious frustrations with management, communication, and payroll. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Alegre Home Health Care, Llc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Alegre Home Health Care, Llc directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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