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Alegre Home Health Care, Llc

4115 Trowbridge Dr

4.5(322 ratings)· El Paso average: 4.4

Alegre Home Health Care, Llc, photo 11 / 5

Quick Facts

Clinical services
Includes wound care and post-surgical care at home
Therapy access
Rehabilitation therapies offered as part of care plans

What Families Think

Alegre Home Health Care provides in-home nursing, personal care, and rehabilitation services for seniors in El Paso, Texas. Reviews are split: clients and some caregivers praise friendly, attentive staff, while several caregivers report serious frustrations with management, communication, and payroll.

The Good

  • Friendly, helpful care staff praised by clients
  • Specific caregiver named as outstanding by a family
  • Holistic care approach covering mind, body, and health
  • Services include wound care and post-surgical support

The Bad

  • Multiple caregivers report poor communication from management and HR
  • Several reports of payroll and unpaid hours issues
  • One report of coordinators not returning calls during emergencies
  • Caregivers describe being overworked with no days off

AI-generated from reviews and community data.

Alegre Home Health Care, Llc is a senior care provider serving El Paso, Texas offering At-Home Care. Families rate it 4.5 out of 5 across 322 reviews.

About Alegre Home Health Care, Llc

Alegre Home Health Care, LLC is a home health care provider serving El Paso, Texas. The company delivers nursing and wellness services in clients' homes, offering a holistic approach to senior care and medical assistance.

The organization provides medication management and administration, vital sign monitoring, chronic disease management, health assessments, rehabilitation therapies, and personalized care plans. Services also include personal care assistance with activities of daily living, mobility assistance, wound care, post-surgical care, and disease management to help prevent hospitalization and allow patients to receive individualized treatment in their homes.

Alegre Home Health Care employs qualified home health aides and healthcare professionals trained to deliver thorough and compassionate care. The company is HIPAA-compliant and was verified by VanRein Compliance in 2023, prioritizing patient data security and controlled access for authorized individuals.

The organization emphasizes creating an environment that nurtures the whole person, addressing mind, heart, and body. The company's philosophy centers on the idea that aging is a blessing, and the staff works to leverage the wisdom and experience that come with age as a treasure for individuals and their families.

Types of Care at Alegre Home Health Care, Llc

At-Home Care

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Reviews of Alegre Home Health Care, Llc

4.5overall · 322 ratings combined

4.5★ on Google (322)

Maria i Rodriguez

May 2026

via Google

Can't give a 0 i have had emergencies and when trying to reach my coordinator he never calls back. Work 7 days no days off. Get overwhelmed and when you need a day covered they dont do anything about it. They also dont notify patients that we are not nurses. We dont get payed enough to do what thy ask us too. But yet if you dont show up and have it on record they will call lik crazy. Very unprofessional people.

Omar Escobar

Apr 2026

via Google

This place was cool and I loved the old workers they used to be so cool and fun to talk to when I would go visit the office but these new workers are horrible I been with them for years and my client has been with them for years other agencies have tried to have us switch over but out of loyalty we stick with Alegre but this lady from HR payroll Holly is a horrible person she doesn’t know how to communicate she doesn’t know how to explain herself. I thought we were their to help the person even though my client has asked me to go and I go from 8 Am - 7 pm to go help her but yet I don’t get paid for extra hours I don’t ask to get paid but I go above and beyond for my client but yet this job treats their workers like we are nothing especially that Holly lady I guess she loves to have power because I hear she’s a power control person. She is a horrible person and makes that place sound bad. Becareful with her she might just steal your hours and not pay you.

Omar Escobar

Apr 2026

via Google

It’s crazy how you can be with a company for years and they say they are about the patient that’s a lie my patient ask for me when she’s sick sometimes I do more than 4 hours than I’m supposed they say we care for the patient but when it comes down to it they really don’t care whoever is the HR manager she doesn’t know how to do her job or even explain. I would recommend this job to other people and others have went and joined them but I’m just going to tell everyone that I recommend to switch over to another agency because how they now going to pay me for a whole month but my patient keeps asking me to go and help her make that make sense. My client wants me to go everyday but yet this company doesn’t want to pay me. Whoever is managing HR payroll needs to get fired asap they don’t even communicate with you

Cesar Serrato

Dec 2025

via Google

My overall experience working with Alegre had been great! The staff members are helpful, kind, and friendly. My client and I are happy and comfortable to be apart of Alegre.

Loreinn Huitron

Dec 2025

via Google

Very professional staff and caregivers are very friendly. Marcia Quiroz is amazing at what she does and she will help you with absolutely anything you need, she follows up and stays in contact, and because of her the company deserves a 5 star review!

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Frequently Asked Questions

What types of care does Alegre Home Health Care, Llc offer?

Alegre Home Health Care, Llc offers At-Home Care.

Where is Alegre Home Health Care, Llc located?

Alegre Home Health Care, Llc is located at 4115 Trowbridge Dr in El Paso, Texas.

What do families say about Alegre Home Health Care, Llc?

Alegre Home Health Care provides in-home nursing, personal care, and rehabilitation services for seniors in El Paso, Texas. Reviews are split: clients and some caregivers praise friendly, attentive staff, while several caregivers report serious frustrations with management, communication, and payroll.

How can families visit Alegre Home Health Care, Llc?

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