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Victory Centre of Elk Grove (former Alexian Village)

975 Martha St

3.8(16 ratings)· Elk Grove Village average: 4.2

Victory Centre of Elk Grove (former Alexian Village), photo 11 / 6

Quick Facts

Care limitation
Does not provide skilled nursing care on-site
Ownership history
Recently changed ownership from Alexian Village to Grand Lifestyles

What Families Think

Reviews for this community are sharply divided: some families describe caring nursing staff, clean and spacious apartments, and grandparents who were happy for years, while others report serious short-staffing, management problems, and a decline in food and facility upkeep since a recent ownership change from Alexian Village to Grand Lifestyles. Overall, experiences seem to vary a lot depending on when and which staff a family encountered.

The Good

  • Nursing staff attentive to medication management and residents' wellbeing
  • Apartments described as spacious, clean, and wheelchair-friendly
  • Multiple reviewers praise warm, welcoming front-desk and reception staff
  • Long-term residents (one for six years) reported as happy and safe
  • Clean hallways and personalized, decorated resident doors noted

The Bad

  • Multiple reports of short staffing, including one staff member for 100+ residents overnight
  • Several reviewers describe food quality as poor, especially after ownership change
  • One detailed report of broken air conditioning and washing machines going unrepaired
  • One serious complaint about management and executive leadership treating residents poorly

AI-generated from reviews and community data.

Victory Centre of Elk Grove (former Alexian Village) is a senior living community in Elk Grove Village, Illinois offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 16 reviews.

About Victory Centre of Elk Grove (former Alexian Village)

Victory Centre of Elk Grove, located in Elk Grove Village, Illinois, is a senior living community that supports residents in the next phase of life through a person-centered approach to care. The community prioritizes life enrichment and aims to help residents grow physically, mentally, and spiritually.

The community is situated in an enviable location near several appealing communities, with nearby Chicago, Arlington Heights, Schaumburg, Barrington, Algonquin, Elmhurst, Addison, Rolling Meadows, and Northbrook all within a short commute.

Victory Centre of Elk Grove does not offer skilled nursing care services and is not a nursing home.

Types of Care at Victory Centre of Elk Grove (former Alexian Village)

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Victory Centre of Elk Grove (former Alexian Village)

3.8overall · 16 ratings combined

3.8★ on Google (16)

Krystal R

Jul 2026

via Google

Went to visit my grandma at the victory center. The lady at the front desk was very nice and made sure to tell us how to get to my grandmas room. The hallways are very clean, and it was cute seeing how everyone had their front doors decorated.<br>The room itself is very spacious, lots of room to add your own things and decorate how you please. My grandma has a big beautiful window in her room for all her plants which she loves. The kitchen is the perfect size, and the bathroom is huge, very wheelchair friendly.<br>Everything is very clean, and staff seem very nice.<br>We enjoyed some time out by the gazebo as well.<br>Definitely feel very comfortable with my grandma being there, she is so happy and I love hearing her stories about her new friends and the activities she does!<br>Thank you staff @ the Victory Center 💜

Kgurt

Jul 2026

via Google

From the moment we met with Nicole for a tour, my mom felt welcomed, heard and truly cared for. Everyone at the Victory Center is very caring and helpful. My mom feels safe and secure which means the WORLD to our family. Shout out to the nursing staff and CNA’s - they are<br>very on top of my mom’s medicine management and well being. My mom looks forward to seeing them everyday! Her apartment is kept clean and tidy and her laundry is always done in a timely manner. The Victory Center has truly been a blessing. . .

Sinn

Jul 2026

via Google

After taking a look around Victory Centre, my family and I have fallen in love with this facility. The residents are lovely, and the staff is welcoming. You can really feel the community vibe when you step in.

MAP Map

Jul 2026

via Google

In touring multiple places and doing extensive research on care, Ive found that Victory Centre had exceeded my expectations both from a financial and medical standpoint.<br>Every place has obstacles its unavoidable BUT, if there's a concern for the last 2 years my Mom has been here, they have tried to accommodate her and make things right. There is a whole group of Loving, Compassionate and kind people that love what they do, and they show up EVERYDAY to Victory Centre of Elk Grove.

Timothy Lyons

Jul 2026

via Google

Please do not bring your loved ones here. The photos on this facility's website do not reflect the reality of what goes on inside. The executive director, Nicole, is one of the worst administrators this place has ever had. She yells at residents, treats people disrespectfully, and shows favoritism toward people of her own race while ignoring everyone else. She does nothing to solve the serious problems in the building.<br><br>The entire facility is falling apart because the new maintenance director, Larry, is completely ineffective. The air conditioning doesn't work on the floors or in many of the residents' rooms. The washing machines are constantly broken, and maintenance issues go unresolved. Larry is always angry and speaks disrespectfully to both residents and employees.<br><br>The entire management team protects one another instead of fixing problems. The food and overall service are poor, and there are often only one or two staff members trying to take care of the entire building. State inspectors are there frequently because of complaints, but nothing ever seems to change. It feels like everyone is covering for each other while only caring about making money.<br><br>Please, for the sake of your family member, choose another facility. I am speaking from personal experience. My loved one left this place in worse condition than when they were admitted.

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Frequently Asked Questions

What types of care does Victory Centre of Elk Grove (former Alexian Village) offer?

Victory Centre of Elk Grove (former Alexian Village) offers Assisted Living and Independent Living.

Where is Victory Centre of Elk Grove (former Alexian Village) located?

Victory Centre of Elk Grove (former Alexian Village) is located at 975 Martha St in Elk Grove Village, Illinois.

What do families say about Victory Centre of Elk Grove (former Alexian Village)?

Reviews for this community are sharply divided: some families describe caring nursing staff, clean and spacious apartments, and grandparents who were happy for years, while others report serious short-staffing, management problems, and a decline in food and facility upkeep since a recent ownership change from Alexian Village to Grand Lifestyles. Overall, experiences seem to vary a lot depending on when and which staff a family encountered.

How can families visit Victory Centre of Elk Grove (former Alexian Village)?

Submit the Request Information form on this page to connect with Victory Centre of Elk Grove (former Alexian Village) and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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