MyLivingChoice

Victorian Villa Assisted Living LLC

5585 Brooklyn Rd

4.4(7 ratings)· Jackson average: 3.9

Victorian Villa Assisted Living LLC — photo 11 / 2

Quick Facts

Community Size
Small, home-like setting for personal care
Memory Care Training
Staff trained specifically for dementia and Alzheimer's care

What Families Think

Families describe Victorian Villa as a small, home-like assisted living community where staff are attentive and meals are home-cooked. Most reviewers praise the personal, family-style care, especially for residents with dementia or Alzheimer's, though one family reported a troubling lack of compassion and poor communication from management during a parent's final days.

The Good

  • Warm, friendly staff who interact closely with residents
  • Home-cooked meals, described as real food
  • Small, intimate setting compared to larger nursing homes
  • Staff specifically trained for dementia and Alzheimer's care
  • Residents described as happy and well cared for

The Bad

  • One report of lack of compassion from owner/director during a resident's death
  • One report of staff arguing in front of family during a medical crisis
  • One report of poor communication, including no phone call to family

AI-generated from reviews and community data.

About Victorian Villa Assisted Living LLC

Victorian Villa Assisted Living LLC is a assisted living community in Jackson, Michigan.

Families rate Victorian Villa Assisted Living LLC 4.4 out of 5 based on 7 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

4.4overall · 7 ratings combined

4.4★ on Google (7)

Tiffany Guinn

Oct 2024

via Google

I love the staff. Very friendly and willing to talk and give you updates on my mom. They cook the meals there, real food. Small enough place for personal care. More intimate environment than a nursing home. My mom was able to adjust there quickly. And I have no concern when I leave her. The hardest thing I ever had to do. But it's been easier knowing she's safe fed and staff will be interacting with her. Making her laugh keeping her clean and giving 110 percent of their loving hearts to all the patients that are there. Thank you Victorian villa for doing such a good job. My mom is happy and safe thanks to you. All my heart goes into a very grateful thank you to you and the owner. THANK YOU.

Julie Roehm

Sep 2021

via Google

Although there was employees we truly did like Im a little concerned about the lack of concern from the owners/director. She works from home, (lives next door) and offered no compassion or sympathy when she knew my Mother was passing away. We also experienced 2 employees arguing rather my Mom was even in transition of dying. (Seemed obvious to me). I feel we were treated as a dollar amount and not with compassion we and our mother deserved. I was not overly impressed. Apparently making a phone call to family is to much to ask. As I stated in beginning there was some very dedicated employees. who went above and

Randy King

Jul 2020

via Google

I cannot say enough good things about this place and the care and understanding for my mother by the entire staff while she was there, This is a first rate care home . Because that’s what it is ... A home, not just a care home. The staff is exceptionally trained for the care of residents with Dementia/Alzheimer’s . Absolutely the best .

Bright heart

Jul 2019

via Google

Amazing home! A very happy place! Workers are nice and always there when you need them! 😁 This place is just outstanding! ❤️👍

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Frequently Asked Questions

What types of care does Victorian Villa Assisted Living LLC offer?

Victorian Villa Assisted Living LLC offers Assisted Living.

Where is Victorian Villa Assisted Living LLC located?

Victorian Villa Assisted Living LLC is located at 5585 Brooklyn Rd in Jackson, Michigan.

What do families say about Victorian Villa Assisted Living LLC?

Families describe Victorian Villa as a small, home-like assisted living community where staff are attentive and meals are home-cooked. Most reviewers praise the personal, family-style care, especially for residents with dementia or Alzheimer's, though one family reported a troubling lack of compassion and poor communication from management during a parent's final days.

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Nearby Communities

Other senior living options within 25 miles of Jackson.