MyLivingChoice

Victorian Villa Assisted Living LLC

5585 Brooklyn Rd

4.4(7 ratings)· Jackson average: 3.9

Own this community? Update your listing · Marketing for operators

Request Information
Victorian Villa Assisted Living LLC, photo 11 / 2

Quick Facts

Licensed capacity
8 residents

Michigan LARA

Licensed operator
Westgate Holdings LLC
Community Size
Small, home-like setting for personal care
Memory Care Training
Staff trained specifically for dementia and Alzheimer's care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Victorian Villa as a small, home-like assisted living community where staff are attentive and meals are home-cooked. Most reviewers praise the personal, family-style care, especially for residents with dementia or Alzheimer's, though one family reported a troubling lack of compassion and poor communication from management during a parent's final days.

What reviewers praise

  • Warm, friendly staff who interact closely with residents
  • Home-cooked meals, described as real food
  • Small, intimate setting compared to larger nursing homes
  • Staff specifically trained for dementia and Alzheimer's care
  • Residents described as happy and well cared for

What reviewers flag

  • One report of lack of compassion from owner/director during a resident's death
  • One report of staff arguing in front of family during a medical crisis
  • One report of poor communication, including no phone call to family

AI-generated from reviews and community data.

Victorian Villa Assisted Living LLC is a senior living community in Jackson, Michigan offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 7 reviews.

About Victorian Villa Assisted Living LLC

Victorian Villa Assisted Living LLC is an assisted living community in Jackson, Michigan. The home is small and intimate, licensed to provide 24-hour staffing, medication management, and emergency call systems for residents who need support with daily activities.

The community offers restaurant-style dining with meals prepared on site, housekeeping services, dietary accommodations, wheelchair accessibility, and a kitchen. Residents have access to gathering and activity spaces for social engagement.

Reviewers consistently praise the staff as friendly, attentive, and compassionate, noting that residents adjust well and feel safe. Multiple families highlighted the intimate, home-like environment and the staff's particular expertise with residents living with dementia and Alzheimer's disease. One reviewer wrote that meals are made fresh from real food. Review feedback on management and ownership was mixed, with some families expressing concerns about communication and responsiveness from leadership during difficult times.

Types of Care at Victorian Villa Assisted Living LLC

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Kitchen
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Victorian Villa Assisted Living LLC

4.4overall · 7 ratings combined

4.4★ on Google (7)

Write a review

Tiffany Guinn

Oct 2024

via Google ↗ · Report

I love the staff. Very friendly and willing to talk and give you updates on my mom. They cook the meals there, real food. Small enough place for personal care. More intimate environment than a nursing home. My mom was able to adjust there quickly. And I have no concern when I leave her. The hardest thing I ever had to do. But it's been easier knowing she's safe fed and staff will be interacting with her. Making her laugh keeping her clean and giving 110 percent of their loving hearts to all the patients that are there. Thank you Victorian villa for doing such a good job. My mom is happy and safe thanks to you. All my heart goes into a very grateful thank you to you and the owner. THANK YOU.

Julie Roehm

Sep 2021

via Google ↗ · Report

Although there was employees we truly did like Im a little concerned about the lack of concern from the owners/director. She works from home, (lives next door) and offered no compassion or sympathy when she knew my Mother was passing away. We also experienced 2 employees arguing rather my Mom was even in transition of dying. (Seemed obvious to me). I feel we were treated as a dollar amount and not with compassion we and our mother deserved. I was not overly impressed. Apparently making a phone call to family is to much to ask. As I stated in beginning there was some very dedicated employees. who went above and

Randy King

Jul 2020

via Google ↗ · Report

I cannot say enough good things about this place and the care and understanding for my mother by the entire staff while she was there, This is a first rate care home . Because that’s what it is ... A home, not just a care home. The staff is exceptionally trained for the care of residents with Dementia/Alzheimer’s . Absolutely the best .

Bright heart

Jul 2019

via Google ↗ · Report

Amazing home! A very happy place! Workers are nice and always there when you need them! 😁 This place is just outstanding! ❤️👍

Request information

Ask about availability, pricing, or a tour.

MyLivingChoice may text this number about your request, such as a confirmation or a form to sign. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Privacy Policy · Terms

Have you already been in touch with Victorian Villa Assisted Living LLC?

By submitting, you're okay with us and Victorian Villa Assisted Living LLC reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Victorian Villa Assisted Living LLC offer?

Victorian Villa Assisted Living LLC offers Assisted Living.

Where is Victorian Villa Assisted Living LLC located?

Victorian Villa Assisted Living LLC is located at 5585 Brooklyn Rd in Jackson, Michigan.

What do families say about Victorian Villa Assisted Living LLC?

Victorian Villa Assisted Living LLC carries a 4.4 out of 5 rating from 7 Google reviews. Families describe Victorian Villa as a small, home-like assisted living community where staff are attentive and meals are home-cooked. Most reviewers praise the personal, family-style care, especially for residents with dementia or Alzheimer's, though one family reported a troubling lack of compassion and poor communication from management during a parent's final days. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Victorian Villa Assisted Living LLC?

Submit the Request Information form on this page, or contact Victorian Villa Assisted Living LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Victorian Villa Assisted Living LLC? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Jackson.

Mapleridge West Apartments

Mapleridge West Apartments

Jackson, Michigan5.3 mi

4.5(2)

Independent Living

Pharaoh's Rest Haven, L.L.C

Pharaoh's Rest Haven, L.L.C

Jackson, Michigan5.5 mi

5(1)

Assisted Living

Intersect Healthcare of Jackson

Intersect Healthcare of Jackson

Jackson, Michigan5.6 mi

3.8(57)

Skilled Nursing / Long Term Care

Legacy Assisted Living Center

Legacy Assisted Living Center

Jackson, Michigan5.7 mi

5(29)

Assisted LivingMemory Care

Jackson County Medical Care Facility

Jackson County Medical Care Facility

Jackson, Michigan5.7 mi

3.9(35)

Skilled Nursing / Long Term Care

Faith Haven Senior Care Centre

Faith Haven Senior Care Centre

Jackson, Michigan5.7 mi

3.4(94)

Skilled Nursing / Long Term Care

Prefer to stay home?

Home care agencies serving Jackson bring help to the house: daily living, companionship, and respite for family caregivers.

Get matched with home care →All home care agencies in Jackson →
Comfort Keepers logo

Comfort Keepers

Brooklyn, Michigan7.1 mi

4.9(20)

Home care · no referral needed

Our Family Friend, LLC logo

Our Family Friend, LLC

Jackson, Michigan7 mi

4.7(72)

Home care · no referral needed

HomeLife Homecare, LLCFrom $500/mo

HomeLife Homecare, LLC

Jackson, Michigan6.9 mi

5(6)

Home care · no referral needed

Reading on this