MyLivingChoice

Jackson County Medical Care Facility

524 Lansing Avenue

3.9(35 ratings)· Jackson average: 3.9

Jackson County Medical Care Facility, photo 11 / 3

Quick Facts

Total units
194
Medicare rating
4 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
194
Therapy services
On-site physical and occupational therapy
Medical staff
PAs and MD included on care team

What Families Think

Most reviewers of Jackson County Medical Care Facility describe strong rehabilitation experiences and caring, attentive nursing and therapy staff, particularly for short-term recovery stays. A few families found communication about bed availability frustrating, and one review raised a cleanliness concern.

The Good

  • Multiple reviewers praise physical and occupational therapy
  • Nurses, CNAs, PAs and MD called friendly and attentive
  • Positive rehab outcomes after surgery or injury
  • One reviewer highlighted excellent communication from a social worker
  • Staff noted for empathy toward residents and families

The Bad

  • One report of unreturned calls and vague answers on availability
  • One report of odor and cleanliness concerns

AI-generated from reviews and community data.

Jackson County Medical Care Facility is a senior living community in Jackson, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 35 reviews.

About Jackson County Medical Care Facility

Jackson County Medical Care Facility is a 194-bed skilled nursing and long-term care community in Jackson, Michigan. It serves patients recovering from surgery and those requiring ongoing medical care.

Families consistently praise the clinical team, nurses, CNAs, therapists, and physicians, for being attentive, patient, and genuinely caring. Physical and occupational therapy staff stand out for keeping spirits up and motivating residents toward recovery goals. One family wrote, "The entire team was amazing." Social work staff are noted for strong communication. The facility appears to develop loyalty; some families return specifically for rehabilitation after multiple surgeries.

The community has earned a 3.9 out of 5 rating across 35 Google reviews. While the majority of reviews reflect high satisfaction with care quality and staff demeanor, some families have reported difficulty reaching the facility by phone and concerns about cleanliness. The facility frequently operates at or near capacity.

Types of Care at Jackson County Medical Care Facility

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Jackson County Medical Care Facility

3.9overall · 35 ratings combined

3.9★ on Google (35)

Heather S.

Jun 2026

via Google

The staff here is wonderful, they take very good care of the residents.

Sharon Sunderlin

Mar 2026

via Google

April kept giving us the runaround for months. If they are full why not just say so. Not very good with getting back with you. I wouldn't trust this place for my father anyway. Gehtto! Smelled like urine!

Morgen Baird

Feb 2026

via Google

So incredibly happy with the care my dad received at JCMCF. The entire team was amazing! His social worker Erica was absolutely wonderful, great communication and patient. So great to know that there are such good people working in this industry!

Cheri Schwartz

Jan 2026

via Google

My sister was here two years ago and had excellent care and rehabilitation experience. The staff was friendly and nice and caring. The therapy physical and occupational was upbeat and kept spirits up. So the last two times I have needed rehab for Surgeries my first choice was Jackson County Medical Care Facility, unfortunately they were always full I assume because everyone wants in. This time I broke s my ankle and am total non weight bearing for at least 6 weeks who knows after that. Have been at Jackson County Medical Care Facility for 1 week now best rehabilitation facility I have been in. Clean friendly, interested in you and how you really are. Saw one employee stop what she was doing and come hold the hand of patient who was crying during a gospel singer was preforming. I learned later she had lost her husband that week and he loved that song,I thought the employee was very empathetic. I would recommend this facility to any one for them self's or their love ones. 1-15-2026 My sister is getting to go home from here after 21/2 months of in and out between here and hospital. The care is still great, therapy is wonderful, they have been very helpful with getting her back in after long periods of time at hospital. They help so much to help her get home like she wants to be. GREAT PLACE CHERYL SCHWARTZ

Margaret Tietjen

Oct 2024

via Google

The nurses, CNA, PAs and MD were friendly, patient, and attentive to my needs. The physical and occupational therapists were knowledgeable, kind and good at motivating me to reach my goals. Overall, I would recommend this facility to others.

Request information

Ask about availability, pricing, or a tour. Your details go only to Jackson County Medical Care Facility, never sold or shared.

Government Inspection History

4 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 16, 2026Fire Safety StandardHealth Standard12 citations
  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 25, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 25, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2026

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2026

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2026

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2026

Jan 15, 2026Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2026

Jan 27, 2025Fire Safety StandardHealth Standard26 citations
  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Establish roles under a Waiver declared by secretary.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Have restrictions on the use of portable space heaters.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2025

Dec 7, 2023Fire Safety StandardHealth Standard10 citations
  • Provide and implement an infection prevention and control program.

    Severity H of L: actual harm, patternCorrected Jan 5, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Jackson County Medical Care Facility offer?

Jackson County Medical Care Facility offers Skilled Nursing / Long Term Care.

Where is Jackson County Medical Care Facility located?

Jackson County Medical Care Facility is located at 524 Lansing Avenue in Jackson, Michigan.

What do families say about Jackson County Medical Care Facility?

Most reviewers of Jackson County Medical Care Facility describe strong rehabilitation experiences and caring, attentive nursing and therapy staff, particularly for short-term recovery stays. A few families found communication about bed availability frustrating, and one review raised a cleanliness concern.

How did Jackson County Medical Care Facility do on recent health and safety inspections?

Jackson County Medical Care Facility had 4 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Jackson County Medical Care Facility?

Submit the Request Information form on this page to connect with Jackson County Medical Care Facility and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Jackson County Medical Care Facility? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Jackson.

Prefer to stay home?

Home care agencies serving Jackson bring help to the house: daily living, companionship, and respite for family caregivers.