Ventura Townehouse

Kelly Dath

Jun 2026

via Google ↗

My father went from independent living to assisted in a matter of months. The care in assisted was HORRIBLE. The excuse we were given is that they are "understaffed". That didn't keep them from taking the extra money for his add on care that he did NOT receive. And to be completely honest, Yonathon treated my family as though we were a hinderance. When my sister would call to talk about my father's care, Yonathon would audibly sigh in the phone. I could actually hear it when I sat next to her. They only see the $$$$.

Cindy zahner

May 2026

via Google ↗

My dad lived at the Townehouse for 10 months. We picked the Townehouse as our family has lived here in Ventura for over 57 years and my brother worked at the Townehouse in high school in the 70’s. We thought it had a great reputation. Boy, was I wrong. The administration, especially Evan and Johnathon, tell you what you want to hear. I just found out that Johnathon is the owner’s son, so that really tells you they don’t care. If you do not have an advocate checking on your loved one, you had better get one. My dad was in memory care due to his Parkinson’s. James, who runs Memory Care, and his staff try their best to help when problems come up, but they are extremely understaffed. When I went to Evan and Johnathon to complain about it a few times I got nowhere. I even told Evan he should go help change briefs as that is what James does to help out. My dad passed away 3 weeks ago and I have yet to get a call, card, or any condolence from the Townehouse. The staff at Memory Care showed our family much sympathy, but to get nothing from the Townehouse management is an utter disgrace.

MN

Sep 2024

via Google ↗

My mother reluctantly moved to Ventura Townehouse 2.5 years ago, (at 94), and it has been a wonderful place for her. I agree with the reviewer who says it’s a cross between a fancy hotel and a cruise ship. The facility and the grounds are beautiful and well maintained. There are endless, varied activities for those who want to join. The staff goes above and beyond to make each resident feel cared for and special. They know everyone’s name and even their likes and dislikes. I live on the east coast, but each time I visit I am so impressed with the family-like atmosphere and the care provided. Despite her initial hesitation to move into assisted living, my mother is now living her best life at what she calls the “Pamper Palace”.

sharon davies

Sep 2024

via Google ↗

There are many exceptional people here. I would like to mention Harvey that gave us our first tour and I ended up renting my apartment from him. We have a number of people that provide many activities,parties and special events for us. I would like to commend Nancy Borgnine. Her personality and energy are enlivening to all of us. Thank you so much to all the staff, management,the wonderful crew that takes care of the 12 acres and it goes on and on !!!

Jim Reid

Sep 2022

via Google ↗

It might seem overblown to give this retirement community 5 stars on everything but I assure you they are well-earned. 

A brief summary: My wife has been the primary care giver for her father. She had been away from home 4-5 days per week, traveling 3+ hours each way weekly for over six months. When they decided to move him near us, I was asked to locate & tour a number of care facilities in Ventura County. After searching the web I found Assisted Living Connections in Ventura County who helped me find options. (ps: they are great) I visited a number of options and found many to be dark, gloomy, basically clean but unpleasant surroundings. I was able to narrow the list fairly quickly. We landed at the Ventura Town House & compared to other options out there this place is like a cross between a Four Seasons and a cruise ship. My wife and I took their tour, I was very skeptical assuming the sales pitch was just another pitch. In reality, she under promised and since they have over delivered. We wanted an active social life and a staff with good people skills. We are we happy with this group, trust me, when it comes to her father she is hard to please! We have found their dedication, professionalism, knowledge and most importantly (for my wife) their caring and compassion for her father invaluable. I highly recommend this facility. I recommend Ventura Townehouse with the highest rating possible!