3.7(19 ratings)· Lititz average: 3.9
Own this community? Update your listing · Marketing for operators
1 / 6CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
United Zion Retirement Communi is a skilled nursing and long-term care community in Lititz, Pennsylvania, with a 3.7 out of 5 rating from 19 Google reviews. No detailed review text or amenity information was provided, so specific family experiences and community offerings can't be described here.
AI-generated from reviews and community data.
United Zion Retirement Community is a senior living community in Lititz, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 19 reviews.
United Zion Retirement Community is a skilled nursing and long-term care facility in Lititz, Pennsylvania, licensed for up to 59 residents. The community is Medicare and Medicaid certified and operated as a non-profit corporation. It offers 24-hour staffing with on-site nursing, private rooms and bathrooms, medication management, and an emergency call system, along with housekeeping and laundry services.
Amenities include a restaurant-style dining room with dietary accommodations, gathering and activity spaces, cable or satellite television, and wheelchair accessibility. The facility earned a 5-star overall rating from the Centers for Medicare and Medicaid Services.
Reviewers consistently praised the attentiveness and compassion of the care team, noting that staff responded to resident needs with grace and communicated regularly with families about care progress. Families highlighted the quality of rehabilitation services and the respect shown for residents' privacy and dignity. One reviewer wrote, "Everyone there, from the care staff to the therapy group and the dining staff were absolutely wonderful." However, reviews were mixed regarding medication safety, with one family noting a concern about medication errors.
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me Choose3.7overall · 19 ratings combined
3.7★ on Google (19)
Cheryl Smith
Jul 2026
What a great place to serve in the community! From Zachery to Lilly-they love the residents of United Zion. It was privilege to serve them with a tap and singing presentation from the decades of the !920's-1960's! It was great to see the ladies dance, sing and go back down memory lane! It was fun to see my grandson light up as Mona was having fun and enjoying her time!
Amanda Gehman
Jul 2026
Overall this is a wonderful retirement community. I've had quite a few family members here. Everyone was so kind to my family and family members that were taken care of there. My grandmother who helped raised me and father in law were well taken care of. The only reason I treated it a bit lower was because my grandmother was twice given a medication that she was known to be allergic to and almost died.
Alice Pinto
Jul 2026
My husband was very fortunate to have been able to go to United Zion for his rehab after he fell and broke his hip. Everyone there, from the care staff to the therapy group and the dining staff were absolutely wonderful. His room fare exceeded what I thought might be possible for his short stay. His privacy was so well respected he could have been at home. We thank United Zion for his wonderful care and for getting him ready to come home as soon as he did.
Brandon Zeigler
Jun 2026
My mother resides at United Zion with a neurological disorder that requires constant attention and support from her care team. Because she has difficulty communicating, the staff must be exceptionally proactive in meeting her needs.<br>Throughout this challenging journey, the United Zion team ensures that her care is provided with grace, comfort, and dignity. Everyone, from the front desk staff to the nursing team, knows her by name and takes the time to greet her in the hallways. Their compassion extends beyond my mother. They frequently check in on my father and genuinely care about his well-being as well.<br>Also, the social work team has been instrumental in helping our family navigate the many administrative and logistical challenges that come with a complex medical situation.<br>Having my mother at such a high-quality facility, staffed by exceptional professionals, gives our family tremendous peace of mind. We are deeply grateful for the kindness, professionalism, and support we receive every day. I cannot recommend United Zion highly enough.
Jill Vogtman
Jun 2026
My father was in United Zion Retirement Community for rehabilitation 2 times in the last 6 months. We could not have been happier with the care he received. His needs and safety were a priority at all times. I received many direct phone calls to be kept in the loop of his care. The staff genuinely cared about our father’s progress and success in reaching the goal of returning home. The facility is extremely clean and very pleasant to be in. The reception area is warm and friendly. I would strongly recommend this facility for any family who needs this type of resource.
4 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2026
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 5, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 5, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 5, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 5, 2025
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024
Provide properly sized and located linen or trash receptacles.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Oct 23, 2023
Have power receptacles that are properly grounded.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2023
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
United Zion Retirement Community offers Skilled Nursing / Long Term Care.
United Zion Retirement Community is located at 722 Furnace Hill Pike in Lititz, Pennsylvania.
United Zion Retirement Community carries a 3.7 out of 5 rating from 19 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
United Zion Retirement Community had 4 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact United Zion Retirement Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at United Zion Retirement Community? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Lititz.
Lititz, Pennsylvania0 mi
4.5(42)
Skilled Nursing / Long Term Care
Lititz, Pennsylvania0 mi
3.9(17)
Skilled Nursing / Long Term Care
Lititz, Pennsylvania0 mi
3.5(39)
Skilled Nursing / Long Term Care
Lititz, Pennsylvania0 mi
2.9(22)
Independent LivingSkilled Nursing / Long Term Care
Lancaster, Pennsylvania5.1 mi
4.3(24)
Skilled Nursing / Long Term Care
Lancaster, Pennsylvania5.1 mi
Skilled Nursing / Long Term Care
Home care agencies serving Lititz bring help to the house: daily living, companionship, and respite for family caregivers.
