MyLivingChoice

Unique Healthcare Solutions

3430 Briarfield Blvd

4.1(30 ratings)· Maumee average: 3.8

Unique Healthcare Solutions, photo 11 / 5

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2010
Service model
Care delivered entirely in patients' own homes
Therapy scope
Nursing, PT, OT, and speech therapy offered
Reliability concern
Reported gaps in care lasting days or weeks

What Families Think

Unique Healthcare Solutions provides in-home nursing, physical, occupational, and speech therapy in Maumee, Ohio, and reviews split sharply along two lines. Families whose care went well praise specific therapists and nurses by name for skill and compassion, while a substantial number of others report missed visits, no-shows, and poor communication from the office when problems arose.

The Good

  • Specific therapists and nurses praised by name repeatedly
  • Reviewers describe staff as patient, skilled, encouraging
  • Helped patients regain mobility after surgery or illness
  • Some families say staff communicated clearly and arrived on time
  • Multiple reviewers refer friends and family to the agency

The Bad

  • Several reports of no-shows or missed appointment windows
  • Multiple complaints about poor scheduling communication
  • One report of management dismissing repeated complaints
  • One serious account of care gaps causing hospitalizations

AI-generated from reviews and community data.

Unique Healthcare Solutions is a home health agency serving Maumee, Ohio offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.1 out of 5 across 30 reviews.

About Unique Healthcare Solutions

Unique Healthcare Solutions provides home health and hospice care to residents in Maumee, Ohio. The agency offers nursing, physical therapy, occupational therapy, and speech therapy services delivered in patients' homes, often supporting recovery after surgery or serious illness.

Families consistently praise specific therapists and nurses by name, particularly physical therapist Amanda, occupational therapist Chelsea, and nurses like Lisa, describing them as patient, skilled, and genuinely invested in patient progress and emotional wellbeing. One family wrote, "Amanda was demanding yet caring" and focused on getting results. Multiple reviewers noted that staff "went above and beyond" and communicated well throughout treatment, with some families so satisfied they referred others to the agency.

However, a significant group of families reported serious operational problems: missed or unscheduled appointments, last-minute cancellations without notice, no-shows despite planned time windows, and inconsistent service. Some patients reported gaps in care lasting days or weeks. One family described feeling ignored when they complained to management about recurring issues.

The agency holds a 4 out of 5 Google rating based on 28 reviews. The stark split, with five-star reviews emphasizing individual clinician quality and one-star reviews citing scheduling and reliability failures, suggests care quality varies significantly by staff member and operational execution.

Types of Care at Unique Healthcare Solutions

Home Health

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Unique Healthcare Solutions

4.1overall · 30 ratings combined

4.1★ on Google (30)

L Gregory

Aug 2026

via Google

I would like to say thank you to Unique Healthcare, the service they provided for my mom was excellent! I can’t give enough praise to Ms. Amanda for the therapy she provided. Very attentive and really gave our mother the therapy she needed . We hate it ended because we definitely we love to have her back! Thank you again for the excellent service and care you provided.

Dan

Aug 2026

via Google

The physical therapy was excellent.. same with speech and occupational... always professional and kind.. and u enjoyed it

Nicolas Smith

Jul 2026

via Google

Helped my Dad a lot with his mobility and confidence

betty trumbull

Jul 2026

via Google

My husband had a triple bypass. Amanda was his PT. She was a little tough ( In a good way, I was glad ) and stressed to Ron how important his recovery journey was. She genuinely cared and wished him the best! Lisa was his nurse and she couldn’t have been more caring. She would ask questions of Ron, not just the physical aspect, but also the emotional. They were both pleasures.

Cindy Wood

May 2026

via Google

I work for them and they treat their employees really well.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Unique Healthcare Solutions, never sold or shared.

Medicare Quality of Care

Unique Healthcare Solutions is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency85%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way94%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

32 completed patient surveys, 8% response rate.

Hospital outcomes

  • Discharged to the community81%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral80%US 94%
  • Patients got better at walking or moving around94%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved95%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations66%US 61%

Service area

Unique Healthcare Solutions reports serving 59 ZIP codes, including Toledo, Perrysburg, Bowling Green, Bradner, Clyde, Curtice, Cygnet, Delta, Elmore, Findlay and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 368328. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Unique Healthcare Solutions offer?

Unique Healthcare Solutions offers Home Health.

Where is Unique Healthcare Solutions located?

Unique Healthcare Solutions is located at 3430 Briarfield Blvd in Maumee, Ohio.

What do families say about Unique Healthcare Solutions?

Unique Healthcare Solutions provides in-home nursing, physical, occupational, and speech therapy in Maumee, Ohio, and reviews split sharply along two lines. Families whose care went well praise specific therapists and nurses by name for skill and compassion, while a substantial number of others report missed visits, no-shows, and poor communication from the office when problems arose.

Does Medicare cover care from Unique Healthcare Solutions?

Yes. Unique Healthcare Solutions is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Unique Healthcare Solutions?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Unique Healthcare Solutions?

Submit the Request Information form on this page to connect with Unique Healthcare Solutions and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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