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Trustwell Living at River Run Place

1155 Darlene Ln

4.8(68 ratings)· Eugene average: 4.1

Trustwell Living at River Run Place, photo 11 / 6

Quick Facts

Licensed capacity
56 residents

California CDSS

Building layout
Entire community is single-level, no stairs or elevators
Nursing support
On-site nurse involved in resident care
End-of-life care
Coordinates with hospice for residents nearing end of life

What Families Think

Families describe Trustwell Living at River Run Place as a small, single-level assisted and independent living community in Eugene with a notably attentive and caring staff, many of whom are praised by name in reviews. Reviewers highlight the quality of the food, the ease of navigating the building, and personal attention from caregivers, nurses, and management, though a few reviews raise concerns about isolated incidents of poor treatment and sales pressure.

The Good

  • Staff repeatedly praised by name for compassionate care
  • Meals from scratch praised by many reviewers
  • Entire building on one level, easy to navigate
  • Nurse on-site described as attentive and caring
  • Clean, well-maintained facility noted by many reviewers
  • Management responsive to family communication needs

The Bad

  • One report of rude, discriminatory treatment from a manager
  • One report of neglected resident needs and rude staff
  • One report of high-pressure sales tactics during a tour
  • One reviewer noted prices increasing over time

AI-generated from reviews and community data.

Trustwell Living at River Run Place is a senior living community in Eugene, Oregon offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.8 out of 5 across 68 reviews.

About Trustwell Living at River Run Place

Trustwell Living at River Run Place is an assisted living and independent living community in Eugene, Oregon. The single-level layout, without stairs or elevators, accommodates residents who need support with daily activities or prefer an independent lifestyle.

Families consistently praise the caring staff and their responsiveness, one family noted that communication was always available by phone or text. The dining experience stands out across reviews, with particular recognition of the kitchen leadership and quality meal preparation that accounts for residents' dietary preferences and needs. The facility itself is described as clean, well-decorated, and easy to navigate, with an atmosphere families characterize as welcoming and personalized rather than institutional.

Trustwell Living at River Run Place has a 4.8/5 rating based on 68 Google reviews. Most reviews highlight strong relationships between staff and residents, though one low rating noted inconsistent service and staffing concerns, suggesting experiences may vary by visit or time of day.

Types of Care at Trustwell Living at River Run Place

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Trustwell Living at River Run Place

4.8overall · 68 ratings combined

4.8★ on Google (68)

Emily Hager

Apr 2026

via Google

Walking into the building was definitely an interesting experience....and no one to welcome me into the building or help me find my way around. When I did see a someone who worked there, they were rude to me and very short with residents. This has been my experience multiple times when I have come here. Residents were complaining about their laundry services, minimal help and talking about how their needs were being brushed off. I'm sorry to say River Run is not the happy place they say they are.

Lisa Noriega

Jan 2026

via Google

Trustwell Living is absolutely an outstanding community with an incredible kitchen staff led by Chef Jazper. The food is delicious everyday, not just on special occasions. I’m very impressed by how well prepared, and thoughtfully presented every meal is. You can truly tell that Chef Jazper puts care, thought, and creativity into the cooking for the residents. Chef Jazper’s warmth, professionalism, and attention to detail for residents’ preferences is so reassuring to see and makes the dining experience feel welcoming. There are lots of places with top notch staff, but Trustwell Living seems to go beyond by hiring talented and dedicated kitchen staff led by an incredible chef. She is an incredible asset to the community!

Caius Frausto

Jan 2026

via Google

After the remodeling this place is beautiful! The atmosphere is peaceful. Big shoutout to Chef Jaz! For going above and beyond and creating homemade meals. Anyone who comes visit must try the food. It is definitely food made from the heart.

Christina Beaty

Jan 2026

via Google

Stephanie is a great tech and does a great job

Shyann Busier

Jan 2026

via Google

Stephanie does a great job with the residents and their families. I’m very proud of her and love having her in the the community ! Wish she could be there 24/7 for the residents!!

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Frequently Asked Questions

What types of care does Trustwell Living at River Run Place offer?

Trustwell Living at River Run Place offers Assisted Living and Independent Living.

Where is Trustwell Living at River Run Place located?

Trustwell Living at River Run Place is located at 1155 Darlene Ln in Eugene, Oregon.

What do families say about Trustwell Living at River Run Place?

Families describe Trustwell Living at River Run Place as a small, single-level assisted and independent living community in Eugene with a notably attentive and caring staff, many of whom are praised by name in reviews. Reviewers highlight the quality of the food, the ease of navigating the building, and personal attention from caregivers, nurses, and management, though a few reviews raise concerns about isolated incidents of poor treatment and sales pressure.

How can families visit Trustwell Living at River Run Place?

Submit the Request Information form on this page to connect with Trustwell Living at River Run Place and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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