Tim Omachi
Mar 2026
I really like living at Lone Oak. The staff are kind and helpful. The food is outstanding! It’s a great community here.
1 / 6Quick Facts
- Licensed capacity
- 85 residents
- Nearby shopping
- Across the street from a Fred Meyer store
- Transportation
- Facility bus for scheduled resident outings
California CDSS
What Families Think
Families generally describe Lone Oak as a warm, community-oriented place where caregivers are attentive and residents stay active through gardening, outings, and social events. A number of reviewers, however, report serious lapses in communication—especially around billing, care coordination, and end-of-life situations—and a few describe troubling incidents involving safety, cleanliness, or theft.
The Good
- Caregivers described as kind, attentive, and compassionate
- Active social calendar: gardening, choir, day trips, ice cream Fridays
- Fresh, scratch-made meals praised by many reviewers
- Well-maintained gardens, courtyards, and walking paths
- Staff help residents with mobility needs stay included
The Bad
- Several reports of poor communication from care coordinators and billing staff
- One serious report of theft from residents by a staff employee
- One report describing neglect and lack of urgency before a resident's death
- A few reviewers found the food inconsistent or of low quality
AI-generated from reviews and community data.
Lone Oak Assisted Living is a senior living community in Eugene, Oregon offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.4 out of 5 across 39 reviews.
About Lone Oak Assisted Living
Lone Oak Assisted Living is an assisted living community located in Eugene, Oregon's Santa Clara District, offering 70 apartments. Situated near I-5 and within proximity to the Willamette and McKenzie Rivers, the community blends natural beauty with everyday convenience.
The community provides 24/7 support and personalized care designed to help residents stay independent, active, and connected. Care plans, called Growth and Wellness Plans, focus on each person's strengths, goals, and passions rather than limitations. Lone Oak embraces an elder-directed, person-centered approach through the Eden Alternative philosophy, with dedicated staff trained in this model.
Daily activities and programs are central to life at Lone Oak, including morning stretches, music therapy, art projects, and outings around town. The Life Enrichment programs address social, creative, spiritual, and purposeful dimensions of wellness through meaningful connections, creative expression, and new adventures. Residents enjoy access to beautiful outdoor courtyards, gardens, and walking paths, along with convenient services including housekeeping, laundry, maintenance, scheduled transportation, an on-site salon, and free wireless internet.
Dining is emphasized as a cornerstone of community life, with residents served three meals daily in a restaurant-style setting that encourages conversation. Chefs prepare meals from scratch using fresh ingredients and accommodate special diets including no added salt, vegetarian, and sugar-free options. A private dining room is available for residents and families to celebrate together. The Compass Café offers enhanced dining with menus refreshed every 4–6 months to feature seasonal ingredients, and special options are available for residents with Alzheimer's or dementia.
The community features the Tiny Stories™ Project, which captures and preserves residents' personal narratives, memories, and life lessons through voices, photos, and reflections. The Life Story program celebrates each resident's unique interests, hobbies, and goals to ensure every day feels purposeful and fulfilling.
Types of Care at Lone Oak Assisted Living
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
- Wi-Fi / High-Speed Internet
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Salon / Barber
- Transportation Services
- Walking Paths
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Lone Oak Assisted Living
4.4overall · 39 ratings combined
4.4★ on Google (39)
Horse Eventing
Feb 2026
poor communication here. no one will call you back when you ask questions or try to get ahold of the Resident Care Coordinator. They will say they will leave a note for you then just not, left me hanging waiting for a week then when I called the resident care coordinator directly he said he had never gotten any notes and made me feel crazy, said he would figure it out and call me back, and then never did…shocker. really disappointed in this place.
Betty Rutherford
Oct 2024
Chris gave a great tour. Enjoyed delightful and tasty Mother's<br>Day Brunch and resident "Pinky"s specially done cards.
Nate Hyde
Sep 2024
Awful place. Horrible food. A real locked down feeling, like being in an old folks jail. I wouldn't put anyone here you care about
Traci
Aug 2024
The only thing good about this place is the care staff seems like they truly care and are compassionate to the residents.<br><br>The management and organization is horrendous. My mother n law recently passed away in this facility. I had all her belongs moved out and the keys turned in the very next day to the Executive Director. I expressed some concerns to her about the recent bill we received and when we would get the final bill. She told me I would be contacted on 7/22/2024 by the Business Office Manager KC. Well needless to say no call no email.. I reached Monday (8/5/2024) asking for a call or email to try to finalize her bills as we know we owe them money…. Again a promise of a call or email by end of day… still nothing. I am here trying to process the passing of a loved one and should not have to be worried about trying to get someone to call return my call at this facility.<br><br>This is not the first time I have had to deal with this type of billing issue and lack of communication from the people in these roles.
Frequently Asked Questions
What types of care does Lone Oak Assisted Living offer?
Lone Oak Assisted Living offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is Lone Oak Assisted Living located?
Lone Oak Assisted Living is located at 2615 Lone Oak Way in Eugene, Oregon.
What do families say about Lone Oak Assisted Living?
Families generally describe Lone Oak as a warm, community-oriented place where caregivers are attentive and residents stay active through gardening, outings, and social events. A number of reviewers, however, report serious lapses in communication—especially around billing, care coordination, and end-of-life situations—and a few describe troubling incidents involving safety, cleanliness, or theft.
How can families visit Lone Oak Assisted Living?
Submit the Request Information form on this page to connect with Lone Oak Assisted Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Lone Oak Assisted Living? Claim this listing to update photos, pricing, and details. It's free.
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