MyLivingChoice

Troy Rehabilitation and Healthcare Center

512 Crescent Drive

3.7(133 ratings)

Troy Rehabilitation and Healthcare Center, photo 11 / 5

Quick Facts

Total units
155
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
155
Licensed capacity
Licensed for up to 155 residents
Renovation status
Renovations reported incomplete on upper floor

What Families Think

Reviews of Troy Rehabilitation and Healthcare Center are mixed, with short-term rehab patients often praising the staff's dedication and their recovery experience, while some family members of long-term residents describe serious concerns about cleanliness, staffing, and consistency of care. Renovation efforts appear to have improved parts of the building, though reviewers note the upgrades have not reached all areas equally.

The Good

  • Staff praised for helping with physical recovery
  • Rehab patients report strong personal support
  • Nurses specifically named and thanked by reviewers
  • Friendly resident community noted by a family member

The Bad

  • One report of unsanitary conditions and neglect for a resident
  • One report of short staffing affecting care quality
  • One reviewer says renovations only completed on first floor
  • One report long-term care floor received less attention than rehab area

AI-generated from reviews and community data.

Troy Rehabilitation and Healthcare Center is a senior living community in Troy, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.7 out of 5 across 133 reviews.

About Troy Rehabilitation and Healthcare Center

Troy Rehabilitation and Healthcare Center is a skilled nursing and long-term care facility in Troy, Ohio, with a licensed capacity of 155 residents. The community serves patients recovering from surgery or injury as well as those requiring ongoing residential care.

Family experiences at Troy vary considerably. Some relatives report meaningful recovery outcomes and staff who "treat you like family," with one family describing how their loved one regained independence after a hip and leg fracture. Others praise the attentiveness of nurses who stay informed and responsive. However, a substantial number of families document serious concerns: medication delays, residents remaining in bed for extended periods without assistance getting dressed or transferred to chairs, incomplete medical records that don't translate to electronic systems, inadequate room amenities (non-working phones, missing equipment), and deteriorating food quality. Communication gaps and staffing responsiveness emerge as recurring friction points across negative reviews.

With a Google rating of 3.7 out of 5 stars based on 133 reviews, Troy Rehabilitation and Healthcare Center shows polarized feedback. Strong positive accounts coexist with detailed complaints about care consistency, documentation practices, and daily living conditions, suggesting the quality of experience may depend significantly on which unit or shift a resident receives.

Types of Care at Troy Rehabilitation and Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Troy Rehabilitation and Healthcare Center

3.7overall · 133 ratings combined

3.7★ on Google (133)

Richard B

Jun 2026

via Google

My time at Troy Rehab was truly life-changing. From the moment I arrived, I was treated with kindness, respect, and genuine care. The staff went above and beyond to support me every step of the way, helping me regain my confidence and work towards my goals. What makes Troy Rehab so special is the people. Everyone there felt like family. The encouragement, compassion, and friendships I found during my stay made it all the difference in my recovery. Yesterday, I moved into my own apartment just down the street, and I wouldn't have reached this milestone without the support of the amazing team at Troy Rehab. While I'm excited for this next chapter, I'll always be grateful for the family that I gained while there. I want to thank them for believing in me and helping me build a brighter future. I will always be making visits to everybody at Troy!

Angela Yates

May 2026

via Google

It's a nursing home. A lot of work has been done to improve it but there is much more needed. My Mom is a current resident there so I keep a relatively close eye on things. Will update as things change. Most of the staff are wonderful. And the residents are friendly.

Cathy Keehan

May 2026

via Google

I am very familiar with this facility as my sister has been here for over 10 years. The pictures you post is only half the facility….the rehabilitation part. Why don’t you post pictures of the long term care on the second floor? The renovation stopped on the first floor. The upstairs is a mess. Most of these long term patients cannot take care of themselves and deserve a better living environment and better care. I could go into details but many of the other reviews already have. I know that staffing is short and employees are always coming and going but there is no excuse as far as I’m concerned. All people should be treated with the same care whether they’re in there for rehab paid for by insurance companies or people in there for long term care being paid by Medicare and Medicaid. People never think they will find themselves in a nursing home but it can happen to anyone. Think of how you would like to be treated if that were you in that situation.

loreene nelson

Jan 2026

via Google

Enjoy log in process staff helpful. The staff was very helpful & was friendly visit in memory care really enjoy visit's. Thanks for those feel comfortable to

Dennis Butcher

Sep 2025

via Google

I think it is a pleasant place to be and the staff is very nice.

Request information

Ask about availability, pricing, or a tour. Your details go only to Troy Rehabilitation and Healthcare Center, never sold or shared.

Government Inspection History

9 inspection visits in the last three years, 59 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 7, 2026Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 28, 2026

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 28, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2026

Mar 24, 2025Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2025

  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2025

Jan 8, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 9, 2025

Dec 16, 2024Fire Safety StandardHealth Standard18 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedCorrected Jan 9, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2025

  • Have an alternate power supply for its alarm system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2025

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

Jul 31, 2024Health Complaint2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2024

Mar 13, 2024Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2024

Dec 18, 2023Health ComplaintInfection Control1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 28, 2023

Nov 7, 2023Infection ControlNo citations
Jun 13, 2022Fire Safety StandardHealth Standard15 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2022

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2022

  • Properly provide smoke detection systems in areas open to corridors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2022

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Troy Rehabilitation and Healthcare Center offer?

Troy Rehabilitation and Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Troy Rehabilitation and Healthcare Center located?

Troy Rehabilitation and Healthcare Center is located at 512 Crescent Drive in Troy, Ohio.

What do families say about Troy Rehabilitation and Healthcare Center?

Reviews of Troy Rehabilitation and Healthcare Center are mixed, with short-term rehab patients often praising the staff's dedication and their recovery experience, while some family members of long-term residents describe serious concerns about cleanliness, staffing, and consistency of care. Renovation efforts appear to have improved parts of the building, though reviewers note the upgrades have not reached all areas equally.

How did Troy Rehabilitation and Healthcare Center do on recent health and safety inspections?

Troy Rehabilitation and Healthcare Center had 9 government inspection visits in the last three years, with 59 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Troy Rehabilitation and Healthcare Center?

Submit the Request Information form on this page to connect with Troy Rehabilitation and Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Troy Rehabilitation and Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Troy.

Prefer to stay home?

Home care agencies serving Troy bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Troy