Matthew Snow
Jul 2026
Dad went for care & rehabilitation. We are pleased & appreciate the care & staff
1 / 5Quick Facts
- Total units
- 99
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 99
- Inspections
- View history (28 citations)
CMS Care Compare
What Families Think
Piqua Manor is a skilled nursing and long-term care community in Piqua, Ohio, with mixed reviews from families. Several reviewers praised the frontline nurses and aides as caring, but many raised serious concerns about cleanliness, staff responsiveness, and how the administration handled billing and discharge decisions.
The Good
- Frontline nurses and aides described as caring
- Rooms described as attractive
- Food rated good by a reviewer
- Activities offered for residents who can participate
The Bad
- Multiple reports of dirty linens and unclean rooms
- One report of bed bugs found in a resident's room
- Several reviewers cite slow response to call bells or requests for help
- Multiple complaints about rude or aggressive billing/administration staff
- One report of a resident discharged before wound had healed
AI-generated from reviews and community data.
Piqua Manor is a senior living community in Piqua, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 30 reviews.
About Piqua Manor
Piqua Manor is a skilled nursing and long-term care facility in Piqua, Ohio, with a licensed capacity of 99 residents. The facility offers rehabilitation services, including physical and occupational therapy, as well as specialized care such as ventilator weaning for post-COVID recovery.
Family experiences at Piqua Manor are sharply divided. Direct care staff, nurses, aides, therapists, and housekeeping, consistently earn praise for being kind, compassionate, and attentive. Several families noted successful rehabilitation outcomes and appreciated the cleanliness and food quality. However, a substantial number of reviews describe serious concerns: delayed or inadequate pain management, staff appearing indifferent to call bells and resident requests, documented hygiene issues including bed bugs and stained linens, and instances where residents fell or contracted illness. One family wrote, "staff seemed indifferent to her needs."
Administrative and billing practices emerge as a recurring frustration across multiple reviews. Families report aggressive payment collection calls, sudden requests for immediate payment, and threats of discharge during medical crises, behaviors that contrast sharply with the care delivered by floor-level staff. A few reviews note unclear Medicare billing complications adding to family stress.
Piqua Manor holds a 3.6 out of 5 Google rating based on 30 reviews. The gap between praise for hands-on caregiving and criticism of facility operations and housekeeping suggests highly variable experiences depending on department and timing.
Types of Care at Piqua Manor
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Piqua Manor
3.6overall · 30 ratings combined
3.6★ on Google (30)
Black lives matter
Feb 2026
DONT PUT YOUR FAMILY HERE .YOU WILL REGRET IT.EVERYTIME I VISIT MY DAD THAT WAS GET PHYSICAL THERAPY PEOPLE WERE BY THERE DOORWAYS BEGGING ME FOR HELP.I GOT THE FEELING STAFF WAS IGNORE THE ELDERLY.MY DAD GOT COVID HERE AND DIED HE ALSO TOLD ME HE DIDNT LIKE THE STAFF AND THEY DIDNT COME WHEN HE RANG THE BELL.MY MOM AND SISTER PUT HIM THERE .I WAS NOT POWER OF ATTORNEY AND COULDNT HELP HIM .I USE TO VISIT AND BRING HIM WATERMELON IN A CONTAINER.HE TOLD ME THEY PUSH HIM TOO RIDE A EXCERCISE BIKE AND HIS LEGS HURT BAD FROM IT.HE KEPT RUB HIS LEGS AND IM NOT SURE WHY THEY PUSHED HIM MORE THAN WHAT HE WAS CAPABLE OF. HE HAD A BROKEN ARM AS WELL.AWFUL PEOPLE.ALSO HE HAD THE SAME DIRTY LINENS . THEY WIPED HIM OFF HE SAID BUT NEVER GAVE HIM A BATH.DIRTY PLACE .THE FRONT LOOKS NICE BUT DONT BE DECEIVED .I SAW AND HEARD ENOUGH TO KNOW ITS NOT A GOOD PLACE TO LEAVE RELATIVE. its a death sentence for many old people or A long depressing stay until they catch covid and die.
Felice Staley
Jan 2025
Let me first say, that most nurses were ok. Rooms beautiful. Sheets were stained and looked dirty. Hadn’t been changed. Found a bed bug crawling up the curtain, a few more in the corner of room on the floor. Food crumbs all along the floors and under the bedside tables. That being said. With of the things we saw? We had to move our grandmother to a different facility across town. All the reviews on here? No WAY can those be accurate. We recognized 3/4 of the pictures of people working here. A team is only as good as the weakest link. The administrator, is their weakest link. Because if she was taking care of all these issues? We wouldn’t be seeing all of the dirty conditions. The administrator kept avoiding us and our all our concerns. Door was always shut. We never saw the doctor except through a phone. Diversify your medical knowledge but don’t go here! Thank goodness we moved her when we did, or we might’ve lost her.
Randy Beam
Nov 2023
Lots of help for me but for all the bed stricken senior citizens the girls are friendly, physical therapy was great 👍 oc therapy awesome team work. Nursing staff was caring and they have alot to do I liked my rehab 30days Lost 40 lbs thank you all
Christy Taylor
Sep 2023
Worse I could give them! The administration is hands down the worst I have ever seen! I have seen drug and alcohol treatment centers that have way better administration…. Biden has. Better administration 🙄 🤦♀️
Government Inspection History
5 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 26, 2026Fire Safety StandardHealth ComplaintHealth Standard12 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
Have proper power supply for life support equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2026
Aug 22, 2025Health Complaint2 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025
Feb 26, 2024Health Complaint2 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2024
Jun 29, 2023Fire Safety StandardHealth Standard7 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 4, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 4, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 4, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 4, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2023
Jun 17, 2021Fire Safety StandardHealth Standard5 citations
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2021
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Piqua Manor offer?
Piqua Manor offers Skilled Nursing / Long Term Care.
Where is Piqua Manor located?
Piqua Manor is located at 1840 West High Street in Piqua, Ohio.
What do families say about Piqua Manor?
Piqua Manor is a skilled nursing and long-term care community in Piqua, Ohio, with mixed reviews from families. Several reviewers praised the frontline nurses and aides as caring, but many raised serious concerns about cleanliness, staff responsiveness, and how the administration handled billing and discharge decisions.
How did Piqua Manor do on recent health and safety inspections?
Piqua Manor had 5 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Piqua Manor?
Submit the Request Information form on this page to connect with Piqua Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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