4.3(45 ratings)· Hickory average: 4.5
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Trinity Ridge is a skilled nursing and long-term care community in Hickory, North Carolina, that families rate 4.3 out of 5 stars based on 45 Google reviews. No detailed review text or amenity information was provided, so specifics about daily care, staff, or facility features aren't available here.
AI-generated from reviews and community data.
Trinity Ridge is a senior living community in Hickory, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 45 reviews.
Trinity Ridge is a skilled nursing and long-term care community in Hickory, North Carolina, licensed for up to 120 residents. The community is Medicare and Medicaid certified and holds a 5 of 5 overall star rating from the Centers for Medicare and Medicaid Services.
The facility offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, emergency call systems, and restaurant-style dining. Additional amenities include housekeeping and laundry services, medication management, cable or satellite television, wheelchair accessibility, and social activities in gathering spaces.
Reviewers' experiences vary. Some families report staff attentiveness and cleanliness, with one reviewer noting the facility "always smells fresh and clean" and another praising staff as "phenomenal," "very loving, caring and helpful." Others raise concerns about care quality, citing instances of infections and pressure sores, inadequate mealtime assistance, and high pricing without corresponding special services. Reviewers consistently mention the appearance and demeanor of front desk staff, the cleanliness of the facility, and staffing challenges.
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Help Me Choose4.3overall · 45 ratings combined
4.3★ on Google (45)
Paula Litaker
Feb 2026
My mother in law is a resident at Trinity Ridge. The staff here is phenomenal. From the front desk to the different residential halls. They are very loving, caring and helpful with all the residents. We wouldn't want her anywhere else.
Melissa Fisher
Feb 2026
The staff on the 700 hall are wonderful, even when they are understaffed they do their best to go above and beyond for the resident’s. The facility is always clean and does not have the usual “nursing home” smell.
Paula Lowman
Feb 2026
This place always smells fresh and clean. Walking in at the front desk Trina is always friendly with a welcoming smile and the other lady I don't know her name she wears her hair pulled back... these two are top notch. They both make you feel like family . I think every good thing happens at the front desk of any facility or business. They are both kind and knowledgeable. The CNAs and nurses are very caring. Everyone there keeps me informed about my mother's care and changes.
Kathy Ratliff
Jan 2026
Please don't send your loved one to this place. My mother was only there just nearly over two months and in that time she got two UTI's and three beds sores. One on the back of each leg and one on her butt. Ask yourself ...What does that say about them? I fought to get her in Trinity because I had heard nothing but good about them but I soon found out they really don't care about your loved one. It's only about the money! They look good and sounds good when you talk to them and act like they are listening but as soon as they leave you they forget about you and your loved one. They have forgotten what their purpose is for. And have spread their selves so thin trying to get more money and recognition that the part of taking care of the elderly is lost. You might find a handful that are there for the right reason. The rest are just a waste of money. My 97 mother past while there and I can probably say without a shadow of doubt it was the worst two months of her whole life. And mine! God See's all! Knows all! I pray for their souls. And on top of all that we never heard one word from them about how sorry they were for our lost. Not even a card. Just a bill statement for the last mth. And we didn't even owe them anything. Point proven!!!
tabitha deaton
Dec 2025
the food was worse than the hospital,my mom had a stroke an cant use her right side,noone offers to help her open anything.her food tray brought in an left for her to cut stuff up,open things that requires 2 hands for me,.honestly everything is over priced.from shampoo to the rooms. 10,000.00 a month for semi private room more for private.and there is nothing special about them,small t.vs,out dated furnishings.if its a nonprofite place where does all the money go then?
4 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2023
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022
Have power receptacles that are properly grounded.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Trinity Ridge offers Skilled Nursing / Long Term Care.
Trinity Ridge is located at 2140 Medical Park Drive in Hickory, North Carolina.
Trinity Ridge carries a 4.3 out of 5 rating from 45 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Trinity Ridge had 4 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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