Wayne Berry
Oct 2025
Danielle our scheduler is amazing. She always makes sure someone is available when we are expecting them and she arranged for additional shifts the same day we requested
1 / 5Quick Facts
- Availability
- Staff available around the clock for care needs
- History
- Hickory location operating since 2001
- Dementia Care Partner
- Partners with PocketRN to enhance dementia care
- Ownership
- Locally owned business within a larger network
What Families Think
Families largely describe Comfort Keepers Home Care in Hickory as compassionate and attentive, with several reviewers praising specific caregivers and schedulers by name. One family, however, reported serious scheduling and communication problems that added stress rather than relieving it, even though the caregivers themselves provided good care.
The Good
- Caregivers described as kind and deeply caring
- Helped keep a bed-ridden client out of a nursing home
- Schedulers praised for arranging same-day extra shifts
- High overall Google rating from reviewers
The Bad
- One report of disorganized staffing and unclear visit scheduling
- One family had to call repeatedly to confirm scheduled visits
AI-generated from reviews and community data.
About Comfort Keepers Home Care
Comfort Keepers of Hickory, North Carolina provides in-home care services for seniors and individuals requiring additional support. The company offers personalized home care designed to help clients maintain independence, dignity, and well-being while remaining in their own homes, serving Hickory, Newton, Maiden, Lincolnton, and surrounding areas.
The range of services includes companionship, assistance with errands and groceries, personal care support, and senior technology such as home monitoring, fall risk assessment, and medical alert systems. Comfort Keepers also partners with PocketRN to enhance dementia care, and staff are available around the clock to meet home care needs.
The Hickory location has operated since 2001 and emphasizes personalized care plans tailored to each individual's unique needs. The team creates care arrangements that support clients in living as independently as possible while providing assistance to keep them safe and healthy.
As a locally owned business within the Comfort Keepers network, the Hickory team focuses on understanding and serving the specific needs of the local community. The organization operates on principles of compassionate, empathetic care delivered by trained caregivers who build relationships based on mutual respect and trust with clients and families.
Types of Care
Home Health and HospiceIndependent LivingSkilled Nursing / Long Term Care
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Help Me ChooseReviews
4.7overall · 23 ratings combined
4.7★ on Google (23)
Allie Rivas
Jul 2025
The staff at Comfort Keepers are incredibly kind and helpful. They provide exceptional care to those in need. I would 100% recommend!
Jody Lockaby
Jul 2024
Comfort Keepers in Hickory do an outstanding job of taking care of my mom. My mother and I could not be happier with the services they provide. She is bed ridden and they take great care of her. If not for these wonderful ladies my mother would be in nursing home. God bless them all.
Tamera Merrill
May 2023
Comfort Keepers has been a true blessing for my family member. The caregivers are extremely nice and deeply caring. Shannon is amazing. She always schedules the perfect caregiver my uncle. Thank you for everything you do Comfort Keepers ❤.
Annette Jones
Apr 2019
There was no "Comfort" in hiring Comfort Keepers. We had hired Comfort Keepers to help with my father-in-law. Staffing assignments are VERY disorganized. We were not sure who and when help was coming. There were a couple of times when we had to call the office to see if anyone was even coming out for a visit, even though we had them scheduled and contracted them for a certain amount of days and times. On the positive side, when staff did show up, they provided good care. We hired this company to take stress off of us from caregiving, but it added stress to our lives. I would never recommend this company to anyone.
Frequently Asked Questions
What types of care does Comfort Keepers Home Care offer?
Comfort Keepers Home Care offers Independent Living and Skilled Nursing / Long Term Care.
Where is Comfort Keepers Home Care located?
Comfort Keepers Home Care is located at 444 4th St SW in Hickory, North Carolina.
What do families say about Comfort Keepers Home Care?
Families largely describe Comfort Keepers Home Care in Hickory as compassionate and attentive, with several reviewers praising specific caregivers and schedulers by name. One family, however, reported serious scheduling and communication problems that added stress rather than relieving it, even though the caregivers themselves provided good care.
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