MyLivingChoice

Trinity Village

1265 21 Street Ne

4(38 ratings)· Hickory average: 4.2

Trinity Village — photo 11 / 5

Quick Facts

Total units
104
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
104
Affiliation
Not-for-profit, faith-based, tied to Lutheran Services Carolinas
Care continuum
On-site access to rehab and skilled nursing beyond independent living

What Families Think

Reviewers describe Trinity Village as a faith-based community offering a full continuum of care, with many families praising the rehab and skilled nursing staff for compassion and communication. However, one detailed account raised serious concerns about cleanliness, medication safety, and staff attentiveness that families should weigh carefully.

The Good

  • Staff described as caring and attentive to residents
  • Rehab stays praised as well organized and communicative
  • Facility described as clean by a long-term resident's family
  • Good food quality noted by multiple reviewers
  • Faith-based, not-for-profit continuum-of-care model

The Bad

  • One report of dirty rooms and improperly changed bedding
  • One report of medication left unattended on the floor
  • One report of disorganized care and inattentive staff on phones
  • One report of missing personal belongings from a resident's room

AI-generated from reviews and community data.

About Trinity Village

Trinity Village is an independent living community in Hickory, North Carolina, operated as a not-for-profit, faith-based senior living community affiliated with Lutheran Services Carolinas. The community offers beautifully designed apartments and a low-maintenance lifestyle with a full continuum of care available on-site for residents who may need higher levels of support.

Trinity Village emphasizes creating an environment where seniors can thrive physically, emotionally, and spiritually. Residents enjoy on-site amenities and priority access to additional care services, with the community designed to support active engagement in hobbies, friendships, and relaxation in a safe and supportive setting.

The community is located in Hickory's foothills near the Blue Ridge Mountains, offering residents access to parks and trails, boutique shopping, local dining, and cultural venues including the Hickory Museum of Art and Hickory Community Theatre. The city's central location provides easy access to nearby destinations such as Charlotte, Asheville, and the Appalachian Mountains, while local activities include Crawdads games, exploration of the scenic Catawba River, and seasonal festivals.

The community operates under a mission emphasizing compassionate care and enriching experiences that support residents' overall well-being, grounded in faith-based values and commitment to those served.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 38 ratings combined

4★ on Google (38)

DGH Sales

Apr 2026

via Google

My sister has been at Trinity Village for almost 1 year. This is a very clean facility! They take great care of my sister. The food is good. They have always worked with me, and guided me through the various steps required for my sister's stay. This place is well managed and systems are in place so that daily life for each resident goes smoothly. I highly recommend Trinity Village for anyone's loved one that needs Assisted or Skilled living!

Janice Hall

Dec 2025

via Google

Worst place ever. Most of the staff are lazy and hateful! The rooms are very dirty and the bedding is not changed properly. I have had to complain about all of this several times. They do not stay in the room with the patient while they take their meds. I found several of my husband’s pills lying on the floor 😠. Most of the staff are on their phones all the time and they have no compassion of the residents there! Most of them have no bedside manner’s and they definitely are not trained well. I didn’t know I couldn’t bring vitamins and a few other things from home, they finally told me that and I told them no problem that I would gather it all up and take it home. When I went back to my husband’s room all of it was gone😡. If you can help it, do not have your spouse taken there! Most disorganized place I have ever been to. On top of everything else the food is not half cooked most of the time. Also the unit managers are on a power trip. I have never in my life seen such a messed up place!

Kim Jacobs

Oct 2025

via Google

My Mother spent a couple of weeks in Hickory NC rehab location and all staff were wonderful, treating you like family. Thank you so much for all done at a time in need. ❤️

Ann Berry

Jul 2024

via Google

Awesome home for my mother! I can tell she is happy. Trinity employees are such a blessing to their patients and patients family members . Never have to worry. They are to be commended for all they do.

Kathy Woody

Mar 2024

via Google

My mother left the hospital and had to go to rehabilitation. This is her 3rd time in rehabilitation in 2 years. What a perfect experience. It is simply first class. They keep you informed and the staff took such great care of my mom. I highly recommend this facility. Thank you all for your amazing care of my loved one.

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Frequently Asked Questions

What types of care does Trinity Village offer?

Trinity Village offers Skilled Nursing / Long Term Care.

Where is Trinity Village located?

Trinity Village is located at 1265 21 Street Ne in Hickory, North Carolina.

What do families say about Trinity Village?

Reviewers describe Trinity Village as a faith-based community offering a full continuum of care, with many families praising the rehab and skilled nursing staff for compassion and communication. However, one detailed account raised serious concerns about cleanliness, medication safety, and staff attentiveness that families should weigh carefully.

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