Daniel Brown
Jun 2026
This place is worse than a prison in prison you have more freedom than this place they control every aspect of your lifeevenwhatyoure allowed to talk about like isaidive been on prisons that had more freedom ..from Daniel brown
Timberlyn Heights Rehabilitation and Care Center
320 Maple Avenue2.9(13 ratings)
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1 / 2Quick Facts
- Total units
- 71
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 71
- Inspections
- View history (9 citations)
- Reviewer-cited quality rating
- Reviewer states facility is CMS 5-star rated
- Staff tenure
- Same staff reported working there for decades
- Dementia care approach
- Staff trained specifically in dementia care support
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Timberlyn Heights are sharply divided: several families praise the caring, long-tenured staff and attentive dementia support, while other reviewers describe a controlling, restrictive environment and one report of abuse. The community holds a 2.9 out of 5 rating from a small pool of 13 Google reviews.
What reviewers praise
- Long-tenured staff described as caring and attentive
- Praised for dementia care and getting to know residents
- Cleanliness emphasized by a family member
- One reviewer highlighted CMS 5-star facility rating
- Chef praised by name for food quality
What reviewers flag
- One report described the facility as abusive
- One reviewer described an overly controlling, restrictive environment
- Overall rating is mixed at 2.9 out of 5 from few reviews
AI-generated from reviews and community data.
Timberlyn Heights Rehabilitation and Care Center is a senior living community in Great Barrington, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 13 reviews.
About Timberlyn Heights Rehabilitation and Care Center
Timberlyn Heights Rehabilitation and Care Center is a skilled nursing and long-term care community in Great Barrington, Massachusetts, licensed for up to 71 residents. All beds are certified for Medicare and Medicaid. The community offers 24-hour staffing, private rooms with private bathrooms, on-site nursing, medication management, dietary accommodations, a restaurant-style dining room, salon and barber services, social activities, and housekeeping and laundry services.
The facility holds a 4 out of 5 overall rating from CMS. Reviewers consistently praise the staff as professional, caring, and dedicated, with many noting long tenure among employees. Families describe attentive care for residents with dementia, remarking that staff get to know residents personally rather than providing only basic assistance. Cleanliness and security are emphasized by those who have visited. One reviewer wrote that the staff "treat the residents as their own family." Reviews are mixed regarding other aspects of the facility experience.
Types of Care at Timberlyn Heights Rehabilitation and Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
- Security
Activities
- Social Activities
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Help Me ChooseReviews of Timberlyn Heights Rehabilitation and Care Center
2.9overall · 13 ratings combined
2.9★ on Google (13)
Delores
Apr 2026
The staff are wonderful caring people. They provide exceptional care to the residents. This facility is so lucky to have the same staff working there for decades. The staff treat the residents as their own family. It truly is a very special place. This facility is a CMS 5 Star rated Facility. Amazing , caring, compassionate staff.
Magnum Gaming
Apr 2025
Abusive place
Pamela Martin
Jun 2021
My brother has been a patient at Timberlyn for the past month. We both only have great things to say about the care he is receiving. The staff are all professional and caring. Everyone is friendly and upbeat. Cleanliness is stressed. The administrators are always available to answer any questions or concerns. Chef Anthony is phenomenal. All precautions are being taken for Covid. You can feel secure sending your loved one to Timberlyn.
Susan
May 2018
Someone I love is getting caring assistance here from a staff trained to understand and create a great atmosphere for elderly with dementia. They don't just park him and keep him clean, they get to know him and appreciate who he is. I cannot thank them enough.
Government Inspection History
4 inspection visits in the last three years, 9 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 24, 2025Fire Safety StandardHealth Standard1 citation
Have correct number of accessible exits for each story.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Sep 11, 2024Fire Safety StandardHealth Standard3 citations
Have correct number of accessible exits for each story.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2024
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024
Sep 15, 2023Health Complaint4 citations
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2023
Jun 15, 2023Fire Safety StandardHealth Standard1 citation
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Timberlyn Heights Rehabilitation and Care Center offer?
Timberlyn Heights Rehabilitation and Care Center offers Skilled Nursing / Long Term Care.
Where is Timberlyn Heights Rehabilitation and Care Center located?
Timberlyn Heights Rehabilitation and Care Center is located at 320 Maple Avenue in Great Barrington, Massachusetts.
What do families say about Timberlyn Heights Rehabilitation and Care Center?
Timberlyn Heights Rehabilitation and Care Center carries a 2.9 out of 5 rating from 13 Google reviews. Reviews of Timberlyn Heights are sharply divided: several families praise the caring, long-tenured staff and attentive dementia support, while other reviewers describe a controlling, restrictive environment and one report of abuse. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Timberlyn Heights Rehabilitation and Care Center do on recent health and safety inspections?
Timberlyn Heights Rehabilitation and Care Center had 4 government inspection visits in the last three years, with 9 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Timberlyn Heights Rehabilitation and Care Center?
Submit the Request Information form on this page, or contact Timberlyn Heights Rehabilitation and Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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