MyLivingChoice

Lee Healthcare

620 Laurel Street

2.3(15 ratings)

Lee Healthcare — photo 11 / 4

Quick Facts

Total units
88
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
88

What Families Think

Reviews for Lee Healthcare are overwhelmingly negative, with families describing neglect, poor communication, and unsanitary conditions across multiple stays. The community holds a 2.3 out of 5 rating from 15 Google reviews, and no reviewer in the provided data reported a positive experience.

The Bad

  • Multiple reports of neglect, including unaddressed illness and hygiene issues
  • Several reviewers describe poor communication about medication changes or hospital transfers
  • Reports of delayed or minimal physical and occupational therapy after admission
  • Concerns about unsanitary rooms, dirty floors, and overflowing trash in common areas

AI-generated from reviews and community data.

About Lee Healthcare

Lee Healthcare is a skilled nursing / long term care community in Lee, Massachusetts. The community is licensed for up to 88 residents.

Families rate Lee Healthcare 2.3 out of 5 based on 15 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.3overall · 15 ratings combined

2.3★ on Google (15)

Matt

Jan 2026

via Google

The majority of the nursing staff(Unit1)neglect there duties for there patients. Never once heard from the facility doctor or updates if they change medication. Unit 1 Staff at times rude and dismissive. Few times family was never alerted when patient was sent to hospital who does this? Had family in there 18 months last 14 in Long Term Care. Was severely neglected, room was kept unsanitary constant overflow of trash in the rooms bathroom and in common area. Floors dirty. No communication from case manager last 7 months she was was there. She passed away in hospital with care at BMC Comfort Care Palliative Unit. Shame on Lee healthcare for how you treat patients.

Jeff Batchelder

Nov 2025

via Google

My wife was recently a patient at this facility. She was sent there for physical and occupational therapy following back surgery. This was largely neglected as she was there 5 days before either of the two were begun. They had her in a wheelchair for nearly two weeks with physical and occupational therapy taking up approximately 25 minutes a day 5 days a week with nothing being done on the weekends. The food that was served in this place I personally would not serve to my worst enemy on my worst day. In the 21 days that she was there she lost 8 lbs. Not only would I not recommend this place to anybody that needs to have a family member there . Rather I would question their sanity for sending their family member to such a place

Melissa Irwin

Feb 2025

via Google

My grandmother has been there since October there has been nothing but emotional and physical neglect. All staff is very cruel, unprofessional and unkind. Recently, my grandmother became sick and they played it off. As just a cold. The nurses kept lying to my family about her temputure be taken finally One nurse took her temperature. While my aunt was there and It was almost 102!! my grandmother never was seen by one of the doctors. She became sicker and sicker. finally after a few weeks of pleading. my family was able to get her to the hospital where she was diagnosed with Covid and pneumonia!! this is completely horrific and disgusting!! . My grandmother could’ve died. your place should be shut down.

Segalla Sand & Gravel, Inc.

May 2023

via Google

My grandmother was transported here from Baystate. She died within less than 2 weeks in hospice care. Prior to being transferred from Baystate, she was stable, able to talk, get out of bed with assistance. Which is why they released her. My sister and I visited her every day to check on her and every time we were there we had an issue. One example she was on puree food diet. She had french toast caked onto her dentures that had been left in for over a week. We had to ask if she was being rotated, even after we requested nurses to write on the white board when they were in and position. She ended up being bed ridden. If you do not want to care for someone, don't become a nurse. This job isn't for everyone. Imagine if this was your relative? Someone you care for and they were getting minimal care.

Michael Sayers

May 2023

via Google

To Lee Health Care, My father Walter A Sayers Jr was admitted to the hospital, and ultimately had to spend some time in rehab where he was sent to Lee healthcare. I told these people on numerous occasions my dad did not want to be vaccinated. My dad and my families natural immunity was good enough and you took that from me and from him and from my grandkids and for my kids and from his wife for that you will pay. We actually refused the vaccine and we had to do all of our meetings outside when I came to visit. When I came to visit, he was unkempt His hair was a mess he had food in his beard. My dad did not wear a beard. My dad would sit in front of the mirror for hours combing his hair. My father was vaccinated without my permission without my step mother’s permission. Your people are the worst. And for that I am going to sue you for everything I can. I just wanted to inform you. Sincerely, Michael Sayers

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Frequently Asked Questions

What types of care does Lee Healthcare offer?

Lee Healthcare offers Skilled Nursing / Long Term Care.

Where is Lee Healthcare located?

Lee Healthcare is located at 620 Laurel Street in Lee, Massachusetts.

What do families say about Lee Healthcare?

Reviews for Lee Healthcare are overwhelmingly negative, with families describing neglect, poor communication, and unsanitary conditions across multiple stays. The community holds a 2.3 out of 5 rating from 15 Google reviews, and no reviewer in the provided data reported a positive experience.

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