MyLivingChoice

Tiffany Springs Rehabilitation & Health Care Center

9191 N Ambassador Drive

4.1(326 ratings)· Kansas City average: 4.2

Part of Tutera Senior Living & Health Care · 102 communities · 4.4★ average

Tiffany Springs Rehabilitation & Health Care Center, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Location
Near North Kansas City Hospital and St. Luke's North
Therapy services
On-site rehab, PT/OT, and speech therapy staff

What Families Think

Reviewers frequently praise the nursing and rehab staff at Tiffany Springs, especially names like Besor, Stacy, Charlotte, and Haley, who are described as attentive and compassionate. At the same time, a notable number of reviews describe serious lapses in medication management, slow response to call lights, and poor communication from administration and social work staff, particularly around discharge planning.

The Good

  • Nursing and PT/OT/speech rehab staff frequently praised
  • Building and rooms described as clean
  • Specific staff members (Besor, Charlotte, Haley, Stacy) singled out for compassion
  • Located near North Kansas City Hospital and St. Luke's North
  • Many reviewers report strong recovery experiences after surgery

The Bad

  • Multiple reports of medication errors, missed doses, or poor pain management
  • Several reviewers describe long call-light wait times, including hours-long delays
  • Multiple complaints about unresponsive management and poor follow-through on concerns
  • A few reviewers noted food is often cold or portions too small

AI-generated from reviews and community data.

Tiffany Springs Rehabilitation & Health Care Center is a senior living community in Kansas City, Missouri offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.1 out of 5 across 326 reviews.

About Tiffany Springs Rehabilitation & Health Care Center

Tiffany Springs Rehabilitation & Health Care Center is a skilled nursing / long term care community in Kansas City, Missouri.

Families rate Tiffany Springs Rehabilitation & Health Care Center 4.1 out of 5 based on 326 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Tiffany Springs Rehabilitation & Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Tiffany Springs Rehabilitation & Health Care Center

4.1overall · 326 ratings combined

4.1★ on Google (326)

Megan Palmerin

Jul 2026

via Google

One of the cleanest facilities in the metro. Staff are wonderful and attentive, knowledgeable and caring.

Corbin Albert

Jul 2026

via Google

The staff are exceptional! Great care, dedicated leadership, and supportive administration.<br><br>Love the clean and lively environment.

Unin10tionally Komplikated

Jul 2026

via Google

Ms. Stacey was the best. She was so helpful for me and my grandma. We really appreciate her.

Marcia Pitts

Jul 2026

via Google

My nephew was under your care for two months. The staff treated him very well. We never saw him without his basic needs. They were very accommodating to him and to his family. There wasn’t a time when we had a major complaint<br>If so it was handled expediently. We would highly recommend this care facility to everyone who is in need of this type of care,

Jacob Cross

Jul 2026

via Google

My Grandma was admitted to Tiffany Springs. Stacy made the admission process so easy answered my calls after hours and the nursing staff were great. Would definitely recommend and use them again

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Government Inspection History

10 inspection visits in the last three years, 63 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 17, 2026Health Complaint1 citation
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026

Feb 26, 2026Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 16, 2026

Jan 23, 2026Fire Safety StandardHealth Standard17 citations
  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026

  • Honor the resident's right to manage his or her financial affairs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026

Sep 11, 2025Health Complaint1 citation
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

Dec 31, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2025

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 31, 2025

Oct 4, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Have horizontal exits used in accordance with safety requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 8, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

Aug 21, 2024Health Complaint1 citation
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2024

Jun 17, 2024Health Complaint1 citation
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 10, 2024

Feb 13, 2024Health Complaint2 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 19, 2024

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 19, 2024

Aug 18, 2023Fire Safety StandardHealth Standard24 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2023

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2023

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2023

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Tiffany Springs Rehabilitation & Health Care Center offer?

Tiffany Springs Rehabilitation & Health Care Center offers Skilled Nursing / Long Term Care.

How much does Tiffany Springs Rehabilitation & Health Care Center cost?

Tiffany Springs Rehabilitation & Health Care Center has not published its pricing. For context, communities in Kansas City that publish rates start around $3,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Tiffany Springs Rehabilitation & Health Care Center located?

Tiffany Springs Rehabilitation & Health Care Center is located at 9191 N Ambassador Drive in Kansas City, Missouri.

What do families say about Tiffany Springs Rehabilitation & Health Care Center?

Reviewers frequently praise the nursing and rehab staff at Tiffany Springs, especially names like Besor, Stacy, Charlotte, and Haley, who are described as attentive and compassionate. At the same time, a notable number of reviews describe serious lapses in medication management, slow response to call lights, and poor communication from administration and social work staff, particularly around discharge planning.

How did Tiffany Springs Rehabilitation & Health Care Center do on recent health and safety inspections?

Tiffany Springs Rehabilitation & Health Care Center had 10 government inspection visits in the last three years, with 63 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Tiffany Springs Rehabilitation & Health Care Center?

Submit the Request Information form on this page to connect with Tiffany Springs Rehabilitation & Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Tiffany Springs Rehabilitation & Health Care Center? Claim this listing to update photos, pricing, and details. It's free.

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