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TheraCare Home Health-Dallas

16750 Westgrove Dr #300

4.7(47 ratings)· Addison average: 4.7

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TheraCare Home Health-Dallas logo
TheraCare Home Health-Dallas, photo 1

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2004
Network affiliation
Part of the Cantex Continuing Care Network

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

TheraCare Home Health-Dallas is a home health and hospice provider in Addison, Texas, and the reviews collected here focus entirely on individual physical therapists rather than a residential community. Families consistently praise specific therapists for compassionate, personalized in-home care during recovery from surgery, illness, or stroke.

What reviewers praise

  • Highly personalized one-on-one physical therapy sessions
  • Therapists praised for patience with dementia patients
  • Frequent updates and communication with families
  • Punctual, organized, and professional therapist visits
  • Successful rehabilitation outcomes reported by multiple families

What reviewers flag

  • No published pricing information available
  • No amenities or service details listed beyond therapy visits

AI-generated from reviews and community data.

TheraCare Home Health-Dallas is a home health agency serving Addison, Texas offering Home Health. Families rate it 4.7 out of 5 across 47 reviews.

About TheraCare Home Health-Dallas

TheraCare Home Health-Dallas is a Medicare-certified home health agency serving clients in Addison, Texas since 2004. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

The agency holds a 3.5 of 5 star rating from CMS. Reviewers consistently praise the physical therapists and staff for their compassion, communication, and professionalism. Multiple families reported significant progress in their relatives' recovery, including improved mobility and strength during rehabilitation. One reviewer wrote, "She comes in every time with a smile on her face."

Types of Care at TheraCare Home Health-Dallas

Home Health

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Reviews of TheraCare Home Health-Dallas

4.7overall · 47 ratings combined

4.7★ on Google (47)

Alexis Baldwin

Dec 2025

via Google ↗ · Report

Ms.Quin for physical therapy is very exceptional…. She comes in every time with a smile on her face…. Her personality and work ethic is fantastic… She answers any question we have to her best ability…. I believe Ms.Quin would be the one to help my sister learn to walk again….. Thank you Ms.Quin in Advance

Desiree Stone

Nov 2025

via Google ↗ · Report

Five-Star Review for Home Health Physical Therapist, Mike Naschke I cannot speak highly enough of Mike Naschke, the home health physical therapist who cared for my mother after she broke her hip. From the very first visit, Mike demonstrated a level of patience, kindness, and genuine compassion that is incredibly rare to find in healthcare today. My mother has dementia and cannot follow complex instructions, yet Mike always treated her with dignity and respect. He individualized every aspect of her therapy, taking the time to understand her limitations while still encouraging her to do her best. His calm presence and gentle manner made each session easier for her—and for our family. A few weeks into her rehabilitation, my mother suffered a stroke. Mike was deeply concerned about her wellbeing. He checked on her frequently and made sure we were updated after every visit, especially when our caregivers were present instead of us. His communication, care, and attentiveness gave us tremendous peace of mind during an extremely difficult time. In the final week of her therapy, she suffered a second stroke and was admitted to the ICU. Mike’s genuine worry, support, and compassion were truly touching. It is incredibly hard to find a caregiver who is not only skilled, but who also shows true devotion, empathy, and heart for their patients. We are profoundly grateful for the care Mike provided. He is an exceptional therapist and an extraordinary human being. Anyone who has him involved in their loved one’s care is truly fortunate.

Janis Clark

Jun 2025

via Google ↗ · Report

Quin was my physical therapist and she helped me so much! When we started together I was recovering from a long illness. I could barely pull myself up to sit. Before I knew it she had me walking with a walker then cane and now unassisted. She’s the best! Very nice lady! I will miss our visits but value so much that we met. This has been a wonderful experience!

Lucimar McCart

May 2025

via Google ↗ · Report

Great company, we had my mom work with Bradley and we have nothing but great things to say about him, very kind, great communication, punctual and very organized. Nichol was another amazing and kind person we had a pleasure to meet. The therapy was done successfully and we are grateful and recommend Theracare for home therapy.

Katie Green

Feb 2025

via Google ↗ · Report

I cannot tell you how wonderful TheraCare Home Health was with my husband’s physical therapy. I must mention Nicole Martinez, his therapist was not only very professional, but so caring and thoughtful. She also got him walking and stronger. Thank you Nicole and TheraCare.

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Medicare Quality of Care

TheraCare Home Health-Dallas is a Medicare-certified home health agency (certified since 2004). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

2.0 / 5 patient survey rating

  • Would definitely recommend the agency69%US 79%
  • Rated their overall care 9 or 10 out of 1072%US 85%
  • Care was given in a professional way83%US 89%
  • The team communicated well75%US 86%
  • The team discussed medicines, pain and home safety73%US 82%

106 completed patient surveys, 20% response rate.

Hospital outcomes

  • Discharged to the community80%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)17%US 11%Worse than

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing92%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)4%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations69%US 61%

Service area

TheraCare Home Health-Dallas reports serving 150 ZIP codes, including Dallas, Plano, Denton, Garland, Irving, Frisco, Grand Prairie, Mckinney, Carrollton, Lewisville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 679407. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does TheraCare Home Health-Dallas offer?

TheraCare Home Health-Dallas offers Home Health.

Where is TheraCare Home Health-Dallas located?

TheraCare Home Health-Dallas is located at 16750 Westgrove Dr #300 in Addison, Texas.

What do families say about TheraCare Home Health-Dallas?

TheraCare Home Health-Dallas carries a 4.7 out of 5 rating from 47 Google reviews. TheraCare Home Health-Dallas is a home health and hospice provider in Addison, Texas, and the reviews collected here focus entirely on individual physical therapists rather than a residential community. Families consistently praise specific therapists for compassionate, personalized in-home care during recovery from surgery, illness, or stroke. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from TheraCare Home Health-Dallas?

Yes. TheraCare Home Health-Dallas is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use TheraCare Home Health-Dallas?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit TheraCare Home Health-Dallas?

Submit the Request Information form on this page, or contact TheraCare Home Health-Dallas directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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