Dawn P
Apr 2025
Excellent agency !
1 / 6Quick Facts
- Care flexibility
- Offers hourly, 24/7, and live-in care options
- Short-term care
- Respite care available for temporary needs
- Specialized services
- Includes memory care and hospice-focused comfort care
What Families Think
TheKey - Senior Home Care in Pawleys Island offers in-home support ranging from hourly help to 24/7 and live-in care, including memory care and hospice-focused comfort care. The overwhelming majority of reviewers praise specific caregivers and managers by name for responsiveness, compassion, and reliability, especially during medical emergencies or hospice care. One detailed negative review describes serious safety and professionalism failures, including frequent caregiver turnover and a HIPAA breach.
The Good
- Rapid response for urgent, short-notice care needs
- Caregivers frequently described as compassionate and attentive
- Long-term caregiver relationships lasting years
- Responsive, communicative management team
- Praised for 24/7 hospice and end-of-life support
The Bad
- One report of caregiver turnover and serious safety lapses
- No published pricing information
AI-generated from reviews and community data.
TheKey - Senior Home Care is a senior care provider serving Pawleys Island, South Carolina offering At-Home Care. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.9 out of 5 across 57 reviews.
About TheKey - Senior Home Care
TheKey - Senior Home Care is a home care provider serving Pawleys Island, South Carolina and the greater Grand Strand area. The community offers in-home care services designed to help seniors age in place while maintaining independence, including hourly support, 24/7 care, and live-in options.
Care offerings include general in-home assistance with daily tasks, specialized memory care for those with cognitive decline, and comfort-focused care for advanced illness. The provider uses a proprietary Balanced Care Method that emphasizes six evidence-based pillars: cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep.
TheKey combines local Grand Strand knowledge with the training and standards of a national organization with over 25 years of home care experience. Each client is paired with a personally matched caregiver and supported by a dedicated care team that includes a Caregiver Manager and Client Success Manager available 24/7 to adjust care as needs change.
The caregiving teams are rooted in the local community and work to build trust through personalized care plans centered on each client's routines, preferences, and goals. Care options are flexible and designed to adapt as circumstances evolve, ranging from respite care to comprehensive around-the-clock support.
Types of Care at TheKey - Senior Home Care
At-Home CareHome Health and Hospice
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of TheKey - Senior Home Care
4.9overall · 57 ratings combined
4.9★ on Google (57)
Donna Bridwell
Mar 2025
I would definitely recommend this company. Everyone was so helpful.
Melissa
Mar 2025
Fabulous team of caregivers and office management. Could not ask for better people to be coming into our home.
amy Cummins
Mar 2025
The staff and caregivers are very professional.
Ellie Hopkins
Mar 2025
Becky consistently goes above and beyond for the families in this community. They are always willing to help get caregivers in at a moments notice and do the right thing at the right time. Their caregivers are kind and conscientious and they’re managing staff are always quick to jump in when needed And address any issues they are always a go to company
Frequently Asked Questions
What types of care does TheKey - Senior Home Care offer?
TheKey - Senior Home Care offers At-Home Care.
Where is TheKey - Senior Home Care located?
TheKey - Senior Home Care is located at 237A Willbrook Blvd in Pawleys Island, South Carolina.
What do families say about TheKey - Senior Home Care?
TheKey - Senior Home Care in Pawleys Island offers in-home support ranging from hourly help to 24/7 and live-in care, including memory care and hospice-focused comfort care. The overwhelming majority of reviewers praise specific caregivers and managers by name for responsiveness, compassion, and reliability, especially during medical emergencies or hospice care. One detailed negative review describes serious safety and professionalism failures, including frequent caregiver turnover and a HIPAA breach.
How can families visit TheKey - Senior Home Care?
Submit the Request Information form on this page to connect with TheKey - Senior Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at TheKey - Senior Home Care? Claim this listing to update photos, pricing, and details. It's free.
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