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The Windsor at San Pablo

4000 San Pablo Pkwy

4.5(39 ratings)· Jacksonville average: 4.5

Part of Legend Senior Living · 75 communities · 4.4★ average

The Windsor at San Pablo — photo 11 / 6

Quick Facts

Respite Care
Short-term respite stays available for rehab
Memory Care Model
Dedicated memory care neighborhood called Reflections
Nearby Medical Access
Located near Mayo Clinic medical campus

What Families Think

Families describe The Windsor at San Pablo as a clean, well-run community with attentive, caring staff and strong communication, particularly praising specific team members by name. Reviewers highlight the memory care unit (Reflections) and respite/rehab stays as positive experiences, with several noting good food and engaged activities.

The Good

  • Staff repeatedly praised by name for responsiveness
  • Facility described as clean, private, and organized
  • Memory care (Reflections) transition handled with strong family partnership
  • Food quality and variety frequently praised
  • Respite stays available for short-term rehab needs
  • Safety protocols during COVID-19 reassured families

AI-generated from reviews and community data.

About The Windsor at San Pablo

The Windsor at San Pablo is an assisted living and memory care community located in Jacksonville, Florida, near Mayo Clinic and Jacksonville Beach. The community is purpose-built to provide residents with comfort, wellness, and meaningful connection.

Assisted living residents receive everyday assistance with dignity from associates available 24/7, while memory care is built around familiar routines and trusted therapies designed to create comfort and belonging. The community offers a variety of floor plans that combine comfort and practicality, allowing residents the freedom to personalize their apartments.

Life at The Windsor centers on relationships and social engagement. A lively courtyard serves as a gathering space where residents enjoy coffee, games, music, and group events. Summer brings outdoor events, and the community organizes activities ranging from movie afternoons to art classes. Residents stay connected to Jacksonville's attractions, including trails at Castaway Island Preserve, the Cummer Museum, beach outings, and shopping at Town Center.

Daily life is free from maintenance responsibilities such as lawn care and home repairs, allowing residents to focus on activities and interests. The community emphasizes creating a vibrant social atmosphere where morning walks, spontaneous activities, and quiet moments of peace are all part of the rhythm of life at The Windsor.

Types of Care

Assisted LivingIndependent LivingMemory Care

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Reviews

4.5overall · 39 ratings combined

4.5★ on Google (39)

David Annett

May 2026

via Google

Top notch facility. Brycen was very responsive to all questions and helped us arrange a respite stay for my mom for a rehab. Questions were answered and the intake process was solid. The facility itself is private, peaceful and organized. This is exactly the kind of place I would want a family member for a longer term stay. Thank you to Amber for doing the pre-intake evaluation and Teresa for the assistance while there. Couldn’t be any happier with this experience. Great job everyone.

Shelley Cain

Sep 2025

via Google

From the moment we made our first contact with The Windsor staff, it was a great experience. Carmen was wonderful as our initial point of contact to show us the facility, explain the care, activities, etc. Move-in day was good, staff was attentive to the residents, food was excellent (our loved one put on several extra pounds due to the delicious and well-balanced diet), room was kept clean, activities are good and keep residents engaged, the staff is very caring and loving to residents. I cannot say enough positive things at The Windsor on San Pablo "Reflections Community".

Heather Edwards

Aug 2025

via Google

The Windsor at San Pablo is truly an amazing and welcoming community. From the moment you walk in, you feel the warmth, encouragement, and genuine care from the entire team. Brycen is always such a joy to speak with — kind, knowledgeable, and willing to go above and beyond. Theresa is hands down the most helpful Resident Director I have ever encountered; she makes everything seamless and ensures residents and families feel supported. Jason, the Maintenance Director, keeps this the cleanest Assisted Living Facility I have ever been in — it’s spotless and so well cared for. Kita and Christina are constantly making sure everything is fresh and comfortable for Mom, and Jordan is simply wonderful at night, bringing peace of mind that our loved one is cared for around the clock. It’s rare to find a place where every single staff member contributes to an environment that feels not only safe but also like home. Thank you to the entire Windsor at San Pablo team for everything you do — your work makes all the difference for our family.

Morgan Brown

May 2025

via Google

Brycen gave us an amazing tour at Windsor San Pablo and made a strong impression on my family—so much so that they decided to move in, and they haven’t been disappointed! The community is beautiful, clean, and truly classy. The care team is attentive, the food is excellent, and the activities keep residents engaged and happy. We’re so grateful to Brycen for making the decision easy and welcoming us into such a wonderful place!

Jeffrey Schneider

Oct 2020

via Google

My parent has been at The Windsor at San Pablo for several years now, making the transition from assisted living to their Reflections unit (memory care). The care provided has been outstanding. During my dad's decline, it has been a partnership in his care and in the decision to provide him with more oversight in Reflections. I have been particularly happy with the protection provided during the recent COVID-19 virus. While I missed seeing my dad regularly, I felt very happy with the processes put into place to keep the residents safe. I've been very happy with the decision to choose The Windsor for my dad's care.

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Frequently Asked Questions

What types of care does The Windsor at San Pablo offer?

The Windsor at San Pablo offers Assisted Living, Independent Living and Memory Care.

Where is The Windsor at San Pablo located?

The Windsor at San Pablo is located at 4000 San Pablo Pkwy in Jacksonville, Florida.

What do families say about The Windsor at San Pablo?

Families describe The Windsor at San Pablo as a clean, well-run community with attentive, caring staff and strong communication, particularly praising specific team members by name. Reviewers highlight the memory care unit (Reflections) and respite/rehab stays as positive experiences, with several noting good food and engaged activities.

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