Cypress Village

Anne Fecitt

Jul 2026

via Google ↗

We moved to Cypress Village two years ago and knew immediately that it was a great decision for this time in our lives. Everyone (staff and other residents) made us feel welcome immediately. I would like to give a shout out to the special people with whom we have had interaction - there are many, many. Dining: the two Tylers, Emma, Hayley, Christie, Kandacia, Koby, Tyreek, Milton, Aaron, Lon’na, Addison, Avery, Aide, Kristjana, Ella, and LaToya to name just a few. And can’t forget Chef Dave and Justin. Administration: Laurel Mundell and her Concierge staff of Michelle, Shelley, Carolyn, Rebecca and Nancy. Housekeeping: run so well by Natalie and her staff, especially Tiffany, our housekeeper, and of course Jose. Maintenance: Dave and Joe, and awesome Mike, who takes such good care of the residents in the Towers. Community Life: Breanne and Jae. I don’t know how they come up with so many wonderful activities for the residents every month.

Li Ha

Jun 2026

via Google ↗

I had a really good experience at Cypress Village in Jacksonville. The staff is friendly and the residents are always treated with kindness and respect. You can tell the employees truly care about the people who live there and work hard to make them feel comfortable and welcome. Aziza and Alexandria were both great servers. They were always friendly, helpful, and made sure everyone had what they needed. They both have a positive attitude and do a great job taking care of the residents.

Michael Corrigan

Jun 2026

via Google ↗

Having lived at Cypress Village for almost a year I can say that I made the right decision to move here. The friendliness of the residents makes this a good place to live, but the care we receive from all the staff makes the real difference. The ladies at the Concierge Desk (Michelle, Shelly, Carolyn, Becca, Nancy) look after us and frankly spoil us. The maintenance staff is quick to respond and good at what they do, especially Brandon and Mike. No matter which of the restaurants you choose to dine in there are staff who go out of their way to not only provide professional service but to be positive and cheerful while doing it. While reluctant to name people for fear I will leave someone off, there are standouts I wish to mention. In 4600 Lakeside, LaToya, Addison, Adrianna, and Tyreek are always wonderful. Courtney, Austin, and Payten are great to see in Middleton's. Loon’s Nest has a casual and welcoming ambiance fostered by Pia, Anthony, and Cruziel. Environmental Services not only helps keep my apartment clean, but they care so well for all of the public areas. The notable thing about all the staff at Cypress Village is that they do not seem to be here solely to do a job but to cheerfully do so and make this a wonderful place to live.

Beverly Stowell

Jun 2026

via Google ↗

The Front Desk is the heart and soul of Cypress Village. Michelle, Carolyn, Becca and Shelley take care of us, connecting and explaining every other function for us and our guests and families. They are always cheerful, accommodating and helpful. We interact with them daily and appreciate their dedication to Cypress Village. I must also mention Michael from Maintenance. He is always there for us, responding quickly and competently to every Maintenance Request. He makes me feel safer as much as the wonderful Security staff.

Ryan Sharrit

Jun 2026

via Google ↗

I am so impressed with the Health and Wellness Department. As someone who used to have family at Cypress Village it is comforting knowing that Cypress Village is still doing an amazing Job with resident outreach and care. Crissy and Ashley do an amazing job keeping everything organized as well as genuinely caring about the daily lives of the residents. Truly amazing people and amazing organization!