MyLivingChoice

Cypress Village

4600 Middleton Park Cir E

4.4(627 ratings)· Jacksonville average: 4.1

Cypress Village, photo 11 / 5

Quick Facts

Total units
100
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
On-site security
Dedicated security staff mentioned by residents
Building layout
Includes high-rise residential towers on campus

What Families Think

Reviewers consistently praise Cypress Village for its warm, attentive staff and strong sense of community, often naming specific employees in dining, maintenance, concierge, and wellness departments by name. Long-term residents describe the move as one of the best decisions of their later years, citing responsive maintenance, organized activities, and caring administration.

The Good

  • Staff repeatedly praised by name across departments
  • Responsive, quick maintenance team
  • Multiple on-site dining venues with attentive service
  • Organized activities and community life program
  • Concierge desk described as caring and helpful
  • High resident satisfaction after years of living there

The Bad

  • No pricing information published for prospective families
  • No amenities list provided to compare offerings

AI-generated from reviews and community data.

Cypress Village is a senior living community in Jacksonville, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 627 reviews.

About Cypress Village

Cypress Village is a skilled nursing and long-term care community in Jacksonville, Florida, with a licensed capacity of 100 residents.

Family members consistently highlight the warmth and attentiveness of the staff across multiple departments. The concierge and front desk team, including Michelle, Carolyn, Becca, and Shelley, are frequently praised for making residents feel welcomed and cared for, handling everything from daily check-ins to guest coordination. Dining staff are noted for their friendliness and responsiveness, while maintenance and the Health and Wellness Department earn recognition for quick response times and genuine commitment to resident wellbeing. One family wrote, "the care we receive from all the staff makes the real difference." Beyond staffing, residents appreciate the welcoming atmosphere created by both employees and fellow residents, with families reporting they felt the community was a good fit immediately upon arrival.

Cypress Village holds a 4.4 out of 5 Google rating based on 627 reviews, with recent feedback reflecting consistently positive experiences around resident care, staff dedication, and community culture.

Types of Care at Cypress Village

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Cypress Village

4.4overall · 627 ratings combined

4.4★ on Google (627)

Anne Fecitt

Jul 2026

via Google

We moved to Cypress Village two years ago and knew immediately that it was a great decision for this time in our lives. Everyone (staff and other residents) made us feel welcome immediately. I would like to give a shout out to the special people with whom we have had interaction - there are many, many. Dining: the two Tylers, Emma, Hayley, Christie, Kandacia, Koby, Tyreek, Milton, Aaron, Lon’na, Addison, Avery, Aide, Kristjana, Ella, and LaToya to name just a few. And can’t forget Chef Dave and Justin. Administration: Laurel Mundell and her Concierge staff of Michelle, Shelley, Carolyn, Rebecca and Nancy. Housekeeping: run so well by Natalie and her staff, especially Tiffany, our housekeeper, and of course Jose. Maintenance: Dave and Joe, and awesome Mike, who takes such good care of the residents in the Towers. Community Life: Breanne and Jae. I don’t know how they come up with so many wonderful activities for the residents every month.

Li Ha

Jun 2026

via Google

I had a really good experience at Cypress Village in Jacksonville. The staff is friendly and the residents are always treated with kindness and respect. You can tell the employees truly care about the people who live there and work hard to make them feel comfortable and welcome. Aziza and Alexandria were both great servers. They were always friendly, helpful, and made sure everyone had what they needed. They both have a positive attitude and do a great job taking care of the residents.

Michael Corrigan

Jun 2026

via Google

Having lived at Cypress Village for almost a year I can say that I made the right decision to move here. The friendliness of the residents makes this a good place to live, but the care we receive from all the staff makes the real difference. The ladies at the Concierge Desk (Michelle, Shelly, Carolyn, Becca, Nancy) look after us and frankly spoil us. The maintenance staff is quick to respond and good at what they do, especially Brandon and Mike. No matter which of the restaurants you choose to dine in there are staff who go out of their way to not only provide professional service but to be positive and cheerful while doing it. While reluctant to name people for fear I will leave someone off, there are standouts I wish to mention. In 4600 Lakeside, LaToya, Addison, Adrianna, and Tyreek are always wonderful. Courtney, Austin, and Payten are great to see in Middleton's. Loon’s Nest has a casual and welcoming ambiance fostered by Pia, Anthony, and Cruziel. Environmental Services not only helps keep my apartment clean, but they care so well for all of the public areas. The notable thing about all the staff at Cypress Village is that they do not seem to be here solely to do a job but to cheerfully do so and make this a wonderful place to live.

Beverly Stowell

Jun 2026

via Google

The Front Desk is the heart and soul of Cypress Village. Michelle, Carolyn, Becca and Shelley take care of us, connecting and explaining every other function for us and our guests and families. They are always cheerful, accommodating and helpful. We interact with them daily and appreciate their dedication to Cypress Village. I must also mention Michael from Maintenance. He is always there for us, responding quickly and competently to every Maintenance Request. He makes me feel safer as much as the wonderful Security staff.

Ryan Sharrit

Jun 2026

via Google

I am so impressed with the Health and Wellness Department. As someone who used to have family at Cypress Village it is comforting knowing that Cypress Village is still doing an amazing Job with resident outreach and care. Crissy and Ashley do an amazing job keeping everything organized as well as genuinely caring about the daily lives of the residents. Truly amazing people and amazing organization!

Request information

Ask about availability, pricing, or a tour. Your details go only to Cypress Village, never sold or shared.

Government Inspection History

4 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 17, 2025Fire Safety StandardHealth Standard8 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025

Aug 23, 2023Health Complaint1 citation
  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 23, 2023

May 25, 2023Fire Safety StandardHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2023

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2023

Sep 10, 2021Fire Safety StandardHealth Standard4 citations
  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2021

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2021

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Cypress Village offer?

Cypress Village offers Skilled Nursing / Long Term Care.

Where is Cypress Village located?

Cypress Village is located at 4600 Middleton Park Cir E in Jacksonville, Florida.

What do families say about Cypress Village?

Reviewers consistently praise Cypress Village for its warm, attentive staff and strong sense of community, often naming specific employees in dining, maintenance, concierge, and wellness departments by name. Long-term residents describe the move as one of the best decisions of their later years, citing responsive maintenance, organized activities, and caring administration.

How did Cypress Village do on recent health and safety inspections?

Cypress Village had 4 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Cypress Village?

Submit the Request Information form on this page to connect with Cypress Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Cypress Village? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Jacksonville.

Prefer to stay home?

Home care agencies serving Jacksonville bring help to the house: daily living, companionship, and respite for family caregivers.