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Willows Assisted Living Residence

301 Melville Drive

2.3(3 ratings)

Willows Assisted Living Residence — photo 1

Quick Facts

Total units
48
Licensed capacity
48 residents

California CDSS

Regulatory attention
State was notified regarding facility complaints

What Families Think

This small assisted living community in Pauls Valley has only a few online reviews, and both detailed accounts describe severe, ongoing bed bug infestations and neglect. There is no indication in the available reviews of any positive experiences reported by families.

The Good

  • Private apartments for residents
  • Personal care services offered on-site

The Bad

  • Multiple reports of severe, unresolved bed bug infestations
  • One report describes an elderly resident being 'eaten alive' by bugs
  • One reviewer alleges neglect and elder abuse
  • State agency was notified of complaints

AI-generated from reviews and community data.

About Willows Assisted Living Residence

The Willows is an assisted living residence in Pauls Valley, Oklahoma, providing housing, supportive services, and personal care to residents in private apartments.

The community is staffed by experienced health care providers focused on delivering peace of mind and security for those seeking an enhanced lifestyle with professional support available.

Types of Care

Assisted Living

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Reviews

2.3overall · 3 ratings combined

2.3★ on Google (3)

rita wilson

Sep 2025

via Google

This place STILL is covered in bed bugs and they are aware! They changed carpet over a yr ago in a room for a new res. They told her then to leave the plastic on her new mattress because of bed bugs. A year later she gets eaten alive still! She cannot even go visit family or have them there because it's so bad! Do not subject your loved one to this awful place! Pt has them crawling all over her! They threw out infested box springs. Had her staying in her friends room for a few hrs while they sprayed then back to same room a few hrs later. A week later still crawling on her, supposedly the "real" spray will happen Thursday. Cruel joke of a place. Carpet should be ripped out ! EVERYTHING has to be moved out. Elder abuse, neglect all of the above. I don't know what it's going to take. State was notified.

Stephanie Rinehart

Jul 2024

via Google

We have a friend currently in the willows, his room is covered in bed bugs. Yes they sprayed for them but not professional. Our friend was left in his room with dead and alive bed bugs. He is 91 yrs old. The whole place is going to be covered in bed bugs! This place needs to be shut down......

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Frequently Asked Questions

What types of care does Willows Assisted Living Residence offer?

Willows Assisted Living Residence offers Assisted Living.

Where is Willows Assisted Living Residence located?

Willows Assisted Living Residence is located at 301 Melville Drive in Pauls Valley, Oklahoma.

What do families say about Willows Assisted Living Residence?

This small assisted living community in Pauls Valley has only a few online reviews, and both detailed accounts describe severe, ongoing bed bug infestations and neglect. There is no indication in the available reviews of any positive experiences reported by families.

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Nearby Communities

Other senior living options within 25 miles of Pauls Valley.