MyLivingChoice

The Westmont at Short Pump

14399 N Gayton Rd

4.8(114 ratings)· Glen Allen average: 4.4

Own this community? Update your listing · Marketing for operators

The Westmont at Short Pump, photo 11 / 6

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families rate The Westmont at Short Pump highly, with an average of 4.8 out of 5 stars across 114 Google reviews, though no written review excerpts or amenity details were provided to explain what specifically drives that satisfaction.

What reviewers praise

  • Very high average rating of 4.8 out of 5
  • Large volume of reviews (114) suggests consistent experience

What reviewers flag

  • No published pricing information available
  • No amenities listed to evaluate offerings
  • No written reviewer feedback provided to verify care quality

AI-generated from reviews and community data.

The Westmont at Short Pump is a senior living community in Glen Allen, Virginia offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 114 reviews.

About The Westmont at Short Pump

The Westmont at Short Pump is an independent and assisted living community in Glen Allen, Virginia. It offers 24-hour staff, private rooms, medication management, an emergency call system, and wheelchair accessibility.

Amenities include a restaurant-style dining room, housekeeping and laundry services, cable or satellite television, and gathering and activity spaces with social activities scheduled throughout the community.

Reviewers are largely positive, with many praising the staff's warmth and attentiveness, describing employees as welcoming and the community as a whole as well-run. One reviewer wrote of staff who "treated my aunt with such dignity." However, some reviewers report inconsistencies in communication and activities, noting that programs listed on the schedule are sometimes moved or differ from what was advertised, and that staffing levels for those needing assistance can be limited.

Types of Care at The Westmont at Short Pump

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of The Westmont at Short Pump

4.8overall · 114 ratings combined

4.8★ on Google (114)

Nancy McGee

Aug 2026

via Google ↗ · Report

They offer a lot of bate and switch. Minimal staff for those needing assistance. Special activities posted then moved to another place and/or time and not nearly as advertised. Hawaiian luau served fajitas and taco casserole. Nothing is ever their fault. Food is so-so.

Wondi Yirga (Wondi)

Apr 2026

via Google ↗ · Report

This is one of the best residential facilities I ever visited, staffs are welcoming and residents are so friendly. I highly recommend for families to check it out and stay in this cool place.

kathy mckean

Mar 2026

via Google ↗ · Report

I can’t say enough good things about the care my aunt received at The Westmont at Short Pump. She was there with hospice, and during such a difficult time, the nurses and CNAs from the Westmont truly made all the difference.<br>Taylor, Shyca and Kennedy in particular, were absolutely amazing! So kind, attentive, and so compassionate in every interaction. They treated my aunt with such dignity and warmth, and it brought our family so much comfort knowing she was in such caring hands.<br>I do work at The Westmont part time, so I see the level of care regularly but witnessing it firsthand with my own loved one gave me a whole new appreciation for what they do every day. It’s not just a job to them, it’s genuine, heartfelt care.<br>Thank you to Mandy, the Director of nursing and to the entire team for the incredible work you do. It truly means more than words can express.

Dustin Thompson

Oct 2025

via Google ↗ · Report

Amazing community! Great employees also great location!!

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with The Westmont at Short Pump?

By submitting, you're okay with us and The Westmont at Short Pump reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does The Westmont at Short Pump offer?

The Westmont at Short Pump offers Assisted Living and Independent Living.

Where is The Westmont at Short Pump located?

The Westmont at Short Pump is located at 14399 N Gayton Rd in Glen Allen, Virginia.

What do families say about The Westmont at Short Pump?

The Westmont at Short Pump carries a 4.8 out of 5 rating from 114 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Westmont at Short Pump?

Submit the Request Information form on this page, or contact The Westmont at Short Pump directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Westmont at Short Pump? Claim this listing to update photos, pricing, and details. It's free.

Compare with similar communities nearby

Assisted living communities within 25 miles that work with MyLivingChoice, nearest first. If you move into one we introduce you to, it pays us a referral fee, never you; we never order them by what they pay.

Not sure which is right? A real person will shortlist up to three for you, free.

Get a free shortlist

Nearby Communities

Other senior living options within 25 miles of Glen Allen.

Prefer to stay home?

Home care agencies serving Glen Allen bring help to the house: daily living, companionship, and respite for family caregivers.

Reading on this