Misti Binford Zirk
Aug 2026
Top notch community!
4.8(114 ratings)· Glen Allen average: 4.4
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families rate The Westmont at Short Pump highly, with an average of 4.8 out of 5 stars across 114 Google reviews, though no written review excerpts or amenity details were provided to explain what specifically drives that satisfaction.
AI-generated from reviews and community data.
The Westmont at Short Pump is a senior living community in Glen Allen, Virginia offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 114 reviews.
The Westmont at Short Pump is an independent and assisted living community in Glen Allen, Virginia. It offers 24-hour staff, private rooms, medication management, an emergency call system, and wheelchair accessibility.
Amenities include a restaurant-style dining room, housekeeping and laundry services, cable or satellite television, and gathering and activity spaces with social activities scheduled throughout the community.
Reviewers are largely positive, with many praising the staff's warmth and attentiveness, describing employees as welcoming and the community as a whole as well-run. One reviewer wrote of staff who "treated my aunt with such dignity." However, some reviewers report inconsistencies in communication and activities, noting that programs listed on the schedule are sometimes moved or differ from what was advertised, and that staffing levels for those needing assistance can be limited.
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Help Me Choose4.8overall · 114 ratings combined
4.8★ on Google (114)
Misti Binford Zirk
Aug 2026
Top notch community!
Nancy McGee
Aug 2026
They offer a lot of bate and switch. Minimal staff for those needing assistance. Special activities posted then moved to another place and/or time and not nearly as advertised. Hawaiian luau served fajitas and taco casserole. Nothing is ever their fault. Food is so-so.
Wondi Yirga (Wondi)
Apr 2026
This is one of the best residential facilities I ever visited, staffs are welcoming and residents are so friendly. I highly recommend for families to check it out and stay in this cool place.
kathy mckean
Mar 2026
I can’t say enough good things about the care my aunt received at The Westmont at Short Pump. She was there with hospice, and during such a difficult time, the nurses and CNAs from the Westmont truly made all the difference.<br>Taylor, Shyca and Kennedy in particular, were absolutely amazing! So kind, attentive, and so compassionate in every interaction. They treated my aunt with such dignity and warmth, and it brought our family so much comfort knowing she was in such caring hands.<br>I do work at The Westmont part time, so I see the level of care regularly but witnessing it firsthand with my own loved one gave me a whole new appreciation for what they do every day. It’s not just a job to them, it’s genuine, heartfelt care.<br>Thank you to Mandy, the Director of nursing and to the entire team for the incredible work you do. It truly means more than words can express.
Dustin Thompson
Oct 2025
Amazing community! Great employees also great location!!
The Westmont at Short Pump offers Assisted Living and Independent Living.
The Westmont at Short Pump is located at 14399 N Gayton Rd in Glen Allen, Virginia.
The Westmont at Short Pump carries a 4.8 out of 5 rating from 114 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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