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Dogwood Terrace by Barclay House

10300 Three Chopt Rd

4.6(59 ratings)· Henrico average: 4.4

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Quick Facts

Transportation
Scheduled bus for shopping and medical appointments

What Families Think

Dogwood Terrace by Barclay House is an independent living community in Henrico, Virginia, where most reviewers describe a warm, socially active environment with helpful staff and long-term resident satisfaction. However, one detailed and serious complaint describes neglect, poor communication, and troubling billing practices, which stands in sharp contrast to the otherwise strong ratings.

The Good

  • Residents report strong friendships and active social life
  • Staff described as caring and attentive by most reviewers
  • Scheduled bus transportation to appointments and shopping
  • Clean, well-maintained, and welcoming physical environment
  • Culinary team praised as professional and engaging
  • One resident lived there happily for 10 years

The Bad

  • One report of serious neglect, including a resident found on the floor for days
  • One report of being charged rent after a resident's death
  • One report of a rude front desk staff member

AI-generated from reviews and community data.

About Dogwood Terrace by Barclay House

Dogwood Terrace by Barclay House is an independent living community in Henrico, Virginia, offering studio, one-bedroom, and two-bedroom apartments designed for seniors seeking an active lifestyle without the burden of household maintenance.

The community provides three home-style meals daily prepared by an on-site culinary team, along with weekly light housekeeping services. Apartments feature individually controlled heating and air conditioning, modern kitchenettes, and some include balcony or patio options.

Dogwood Terrace emphasizes a vibrant community culture centered on social connection and shared activities. The community offers abundant opportunities for residents to engage in hobbies such as painting, walking groups with neighbors, and social gatherings, with restaurant-style dining serving as a focal point for residents to connect with friends and family.

Common areas are designed for resident comfort and facilitate the community's emphasis on togetherness. The community is pet-friendly, allowing residents to bring their pets to enjoy the Dogwood Terrace lifestyle alongside them.

Types of Care

Independent Living

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Reviews

4.6overall · 59 ratings combined

4.6★ on Google (59)

C. Carl

Apr 2026

via Google ↗

My mom lived at Dogwood Terrace for 10 years. It was one of the best choices our family made after my Dad passed. She had many friends there and thoroughly enjoyed the many social activities they offered. The staff were always helpful and really cared about Mom. We never had to worry as they always kept us informed in any situation. They also have a bus for shopping, medical appointments and other activities. Mom loved it because she could be independent even when she gave up driving. The culinary staff and food service employees were professional and engaging. Mom loving referred to everyone at Dogwood as a valued and important member of her family. Thank you Dogwood Terrace for being a wonderful part of our Mom's final years.

Dennis Wallingsford

Jan 2026

via Google ↗

This is a very nice facility. It is clean, well maintained, and designed with many pleasant areas both public and private. The Sales Manager, Chris Best, is cordial and informative without being overly aggressive.

C Reese

Nov 2025

via Google ↗

Well maintained, guests welcomed, friendly staff and residents

Jack Haar

Nov 2025

via Google ↗

I have regularly attended meetings at Dogwood Terrace for the past several years and have been very positively impressed with the facility, residents and staff. The facility has a fresh, bright and welcoming feeling throughout and the staff, especially Chris Best, is always cheerful and upbeat. The residents are fortunate to live in such a facility as Dogwood Terrace with caring staff, a safe attractive environment, excellent nutritious food and the opportunity for social interaction. If the need should arise I would certainly consider moving there myself.

Joe Tabor

Sep 2025

via Google ↗

They almost killed my dad and were consistently rude to me. My dad stayed there and was not cared for at all. When I found him, he had been on the floor for days. They only ever reached out to me to ask for money and charged him rent while he was in the hospital due to their own neglect. They would charge a deceased tenet rent due to policy. The lady at the front desk is sassy and rude when you ask for help. Terrible place, much better options nearby.

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Frequently Asked Questions

What types of care does Dogwood Terrace by Barclay House offer?

Dogwood Terrace by Barclay House offers Independent Living.

Where is Dogwood Terrace by Barclay House located?

Dogwood Terrace by Barclay House is located at 10300 Three Chopt Rd in Henrico, Virginia.

What do families say about Dogwood Terrace by Barclay House?

Dogwood Terrace by Barclay House is an independent living community in Henrico, Virginia, where most reviewers describe a warm, socially active environment with helpful staff and long-term resident satisfaction. However, one detailed and serious complaint describes neglect, poor communication, and troubling billing practices, which stands in sharp contrast to the otherwise strong ratings.

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