MyLivingChoice

Home Instead

4900 Cox Rd Ste 245

4.8(91 ratings)· Glen Allen average: 4.4

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Home Instead, photo 11 / 5

Quick Facts

Care Type
In-home health and hospice support services
Rating Volume
4.8 stars based on 91 Google reviews

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families consistently praise the individual caregivers from Home Instead in Glen Allen for their compassion, reliability, and dedication to clients' comfort and dignity. Reviewers frequently name specific caregivers who built genuine trust with clients and families, often during difficult transitions like illness or loss. The agency holds a strong 4.8 rating across 91 Google reviews, with no published pricing information available.

What reviewers praise

  • Caregivers described as compassionate, patient, and reliable
  • Specific caregivers praised by name repeatedly
  • Helped clients adjust to having in-home help
  • Supportive, responsive office staff
  • Consistent, dependable scheduling for regular care

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Home Instead is a home care agency serving Glen Allen, Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 91 reviews.

About Home Instead

Home Instead is a home health and hospice provider in Glen Allen, Virginia, offering in-home care services for seniors managing recovery, chronic illness, and end-of-life needs.

Families consistently praise the quality and character of Home Instead's caregivers. Reviews highlight staff who are dependable, patient, and genuinely attentive, caregivers like Sheila, Jessica, and Jackie who take initiative beyond basic tasks, help clients feel at ease, and build real trust with the people they serve. One family wrote, "she is caring, compassionate and has the initiative to do what needs to be done, and frequently more." Office staff are noted as responsive and supportive throughout the care process.

The experience families describe centers on respect and compassion during vulnerable times. Whether supporting recovery from injury, managing ongoing care, or providing hospice services, Home Instead's team is remembered as reliable professionals who become valued members of households. Clients who were initially hesitant about in-home care report that caregivers quickly become people they look forward to seeing.

Home Instead Glen Allen holds a 4.8 out of 5 rating across 91 Google reviews.

Types of Care at Home Instead

At-Home Care

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Reviews of Home Instead

4.8overall · 91 ratings combined

4.8★ on Google (91)

Brenda Willis

May 2026

via Google ↗ · Report

My husband’s care person Jackie T. is a wonderful, compassionate, experienced, and dedicated friend. Jackie comes for 4 hours three mornings a week. She is very dependable and can get my husband to do many different exercises to keep him going. Thanks so much to Jackie and Home Instead for providing his care. Brenda Willis

Deb Motto

May 2026

via Google ↗ · Report

Sheila P has been with us from the start, 5 days a week. She is caring, compassionate and has the initiative to do what needs to be done, and frequently more. She has a strong work ethic-- reliable and professional. She takes excellent care of my mother and everyone in the family loves her and respects her contributions to our lives. I am so grateful we have her!

Jeffrey Harden

May 2026

via Google ↗ · Report

Thank you for your kind and caring condolences. Dad's caregiver, Veronica, was wonderful! He was so happy to have found someone in whom he had full confidence and trust. Our family is forever grateful for her dedicated service and partnership in caring for our father. The entire team at Home Instead is truly top notch!

Martha Ela

May 2026

via Google ↗ · Report

Having suffered the effects of a broken shoulder, I was referred to Home Instead for care. Jessica was so very thoughtful, kind and caring. She made me feel so at ease in all she did for me. The office staff was also so very kind and more than willing to help in any way. I am so thankful I was referred to Home Instead. It was truly a blessing for me in my time of need.

Donna Seal

Feb 2026

via Google ↗ · Report

I could not have hand picked better people to care for our Mom/MIL. Teresa, Tracy, Treva, and Beranie have shown nothing but respect, patience, and compassion in caring for her. She was very concerned about having strangers into her home, but from day one, they have all been a blessing and she really enjoys her days with each of them. THANK YOU Home Instead for the quality caregivers you employ.

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care.

Where is Home Instead located?

Home Instead is located at 4900 Cox Rd Ste 245 in Glen Allen, Virginia.

What do families say about Home Instead?

Home Instead carries a 4.8 out of 5 rating from 91 Google reviews. Families consistently praise the individual caregivers from Home Instead in Glen Allen for their compassion, reliability, and dedication to clients' comfort and dignity. Reviewers frequently name specific caregivers who built genuine trust with clients and families, often during difficult transitions like illness or loss. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Home Instead?

Submit the Request Information form on this page, or contact Home Instead directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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