Steve Pullen
Apr 2026
A great place for your loved ones, and they recently completed a big remodeling project as well!
1 / 6Quick Facts
- Memory care setup
- Secured memory care neighborhood called Harbor
- Staff tenure
- Many staff have worked there 20+ years
- Medical transport
- Scheduled transportation to doctor appointments
What Families Think
Most families describe The Village at Kensington Place as a warm, well-run community with attentive, long-tenured staff, varied activities, and a dedicated memory care neighborhood. A minority of reviewers, however, report serious concerns about understaffing, neglect, and billing disputes that families should weigh carefully.
The Good
- Staff frequently described as warm and compassionate
- Dedicated memory care neighborhood (Harbor) for dementia residents
- Wide variety of outings like casino and aquarium trips
- Recently remodeled, clean, well-maintained facility
- Transportation provided to doctor appointments
- Food and dining experience often praised
The Bad
- Several reports describe understaffing affecting basic care
- One detailed report of a fall, lost dentures, and unresolved billing dispute
- One reviewer noted administration was slow to follow through and communicate
AI-generated from reviews and community data.
The Village at Kensington Place is a senior living community in Meriden, Connecticut offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 43 reviews.
About The Village at Kensington Place
The Village at Kensington Place is an Independent Living and Assisted Living community in Meriden, Connecticut. It serves residents across a spectrum of care needs, including a dedicated memory care program for those with dementia.
Families consistently praise the warmth and attentiveness of the staff, with one noting that the nursing team is "professional, proactive, and show genuine concern for the residents." The community maintains clean, well-kept spaces indoors and outdoors that residents find welcoming. Activities are described as plentiful and varied, creating regular opportunities for engagement and social connection. Meals receive repeated mention for being nutritious, well-balanced, and prepared by a chef who takes time to learn resident preferences.
Long-distance family members report feeling confident in the care provided, even during challenging transitions like dementia diagnosis or loss of independence. Staff members are noted for learning residents' names and preferences, and for responding quickly to health concerns and emergencies. However, one early review raised serious concerns about understaffing and an incident involving a resident fall, suggesting experiences have varied significantly over time.
The Village at Kensington Place holds a 4.5-star rating across 43 Google reviews, reflecting a predominantly positive reception tempered by some past concerns about staffing adequacy.
Types of Care at The Village at Kensington Place
Assisted LivingIndependent LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Village at Kensington Place
4.5overall · 43 ratings combined
4.5★ on Google (43)
PAULA ESHOO
Apr 2026
I would rate The Village 5 for all of the staff who work there day to day. My Dad gets great care with nursing, great service for meals, and he is valued. I would rate administration a 3 due to lack of getting things done in a timely manner, return communication is less than desirable. Overall, our family is grateful that our Dad is somewhere safe and cared for. Deidre, Sydney, nursing, food service, maintenance, Chef Tony, Tony…thank you!
Marybeth Carney
Jan 2026
One of the hardest things in life is when your parent cannot take care of themselves anymore. The second hardest is finding a loving, caring place you know they will be safe at.<br>My mother had lived in her house that she built with my father for 58 years. He passed away 25 years ago. She didn't want to leave her mom even though she said she did. Her physical and mental health were declining. She could no longer stay in her big house by herself. But being a stubborn woman that she was she kept insisting she was fine until she started hallucinating, calling the cops and falling. She ended up in the hospital. Now a decision had to be made as to where she will go after discharge. I visited several Senior Living facilities and then I visited The Village at Kensington Place in Meriden. As soon as I walked into the place I felt welcomed, warmth and love. The atmosphere was friendly and cozy. Then there is the staff! Unremarkable! What impressed me most was how long the staff has been working there. Right then I knew this would be a great place for mom. We met with Syndey (Director of Community Relations) she is awesome! Every resident she came encounter with she knew their name and greeted them with pleasant words.<br>My mother was having an awful time adjusting to her new place. It was turning into a nightmare. The staff including Syndey and Stephanie (Director of nursing) were great with supporting me and my family through the transition and reassuring us this is normal behavior and it takes time but she will adjust. We are here for you and your mom. And sure enough with in weeks my mother is doing well and is adjusting. With all the staff at Kensington making it possible.<br>I highly recommend this Senior Living facility. They care about your precious loved ones and not the money!
Susan Maino
Jan 2026
My dad is at the Village, and choosing this community has truly been one of the best decisions we’ve ever made. He tells me often how kind everyone is, and that alone brings me such comfort and peace of mind.<br><br>The Village is beautifully maintained and full of life, with so many activities that give residents opportunities to stay engaged and connected. The food is plentiful and nutritious, and knowing my dad is eating well and being looked after means more to me than I can express.<br><br>Most importantly, my dad feels safe—and as his family, that means everything. The care and compassion shown to him each day reassure us that he is exactly where he belongs.<br><br>I also want to give special recognition to Sydney, the coordinator, who went above and beyond in every possible way to get my dad settled so quickly. Her kindness, dedication, and willingness to help during such an emotional time meant the world to our family.<br><br>Thank you to the entire Village community for treating my dad with such dignity, warmth, and respect. We are deeply grateful.
Des
Nov 2025
From the moment I walked through the doors looking for the best possible place for my Mom, I was greeted with kindness, and so happy with the whole experience. The place is so clean, and takes care of every need for my Mom. I was sold from the get go! My Mom is thriving here, and her life here is wonderful! Everyone here has made her transition easy and I couldn't be happier! I ask my Mom if she would want to go home, and she says no, she's happy here! I know she is surrounded with care, and it truly has lessened the worries I carried. I am thankful and grateful to The Village of Kensington Place for taking great care of my Mom!
Frequently Asked Questions
What types of care does The Village at Kensington Place offer?
The Village at Kensington Place offers Assisted Living, Independent Living and Memory Care.
Where is The Village at Kensington Place located?
The Village at Kensington Place is located at 511 Kensington Ave in Meriden, Connecticut.
What do families say about The Village at Kensington Place?
Most families describe The Village at Kensington Place as a warm, well-run community with attentive, long-tenured staff, varied activities, and a dedicated memory care neighborhood. A minority of reviewers, however, report serious concerns about understaffing, neglect, and billing disputes that families should weigh carefully.
How can families visit The Village at Kensington Place?
Submit the Request Information form on this page to connect with The Village at Kensington Place and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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