MyLivingChoice

The Victorian at Riverside

702 Garrard St

3.7(21 ratings)· Covington average: 4.2

The Victorian at Riverside — photo 11 / 4

Quick Facts

Ownership
Non-profit organization for over 135 years
Pricing model
All-inclusive pricing rather than tiered fees
Secured care option
Described by a family as a secured care facility

What Families Think

Most reviewers describe The Victorian at Riverside as a warm, well-run community where residents are happy, staff know them personally, and activities (especially the art program) are a highlight. However, one detailed review alleges serious neglect, unsafe food, and abuse, a stark outlier among otherwise glowing accounts, and another notes a resident's care needs escalated after a fall.

The Good

  • Residents described as content and well cared for
  • Staff called attentive, respectful, and cheerful
  • Cleanliness and safety repeatedly praised
  • Engaging activities program, including an art therapy class
  • Personalized, first-name-basis approach to care
  • Family reports feeling welcomed during visits

The Bad

  • One report alleges serious neglect and abuse
  • One resident's fall led to needing higher nursing home level care

AI-generated from reviews and community data.

About The Victorian at Riverside

The Victorian at Riverside is a non-profit senior care home located in the Historic Licking Riverside District of Covington, Kentucky, minutes from Downtown Cincinnati. The community has served the area for over 135 consecutive years and features a brand new, single-story resident wing with forty spacious private rooms, each with en suite bathrooms.

The community offers assisted living with comprehensive amenities including restaurant-style dining with chef-prepared meals, a movie-style theater, wireless internet, an on-site salon, spa and whirlpool facility, a well-equipped activity room, and organized social outings. Additional services include in-house laundry and housekeeping.

The Victorian at Riverside operates under an all-inclusive pricing model and maintains a non-profit structure throughout its history. Staff members are trained to know residents on a first-name basis, learning their individual requirements, preferences, and interests to provide personalized care.

The community features a safe and accessible enclosed courtyard and combines modern amenities with an elegant, home-like setting. The organization emphasizes that quality care is its primary concern, and staff are committed to treating the residence as the resident's own home.

Types of Care

Independent Living

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Reviews

3.7overall · 21 ratings combined

3.7★ on Google (21)

Stephanie Splete

Jan 2026

via Google

My mother has lived at the Victorian at Riverside for 2.5 years. I’ve never left a Google review, but when I recently saw a scathing (and probably totally false review) I knew I had to step up. This home is wonderful! My mom never misses an activity (thanks Stefanie!). Mom is a retired university “intellectual” now living with moderate cognitive decline and she considers activities to be “classes”. She still talks about participating in their Opening Minds Through Art program over a year ago - amazing for someone with slipping memory. She likes the food and never misses a meal in their pretty dining room. She enjoys socializing in any of several living rooms and parlors. She walks in the nicely landscaped courtyard whenever the weather is nice. Her room is cleaned well, they’ve never messed up her laundry, the staff is respectful and cheerful, and importantly - they try to help each resident maintain as much independence as possible. William is super responsive to any concerns that may come up. I honestly feel my mom’s memory and physical status would be much worse somewhere else. She tells everyone she meets that “this place is great”. I agree. It’s actually enjoyable for me to visit. The neighborhood is charming, the parking is safe, and I feel welcomed by both residents and staff. In comparison, my dad was not in a very nice place for his last years of life with dementia and I dreaded going there for many reasons.

Kennedy Hudson

Dec 2025

via Google

This nursing home shows serious neglect. Residents are fed poor-quality and sometimes unsafe food. Many residents are left sitting in urine and feces for long periods. Staff verbally abuse residents instead of helping them. Female residents are not protected from male residents who hit or sexually abuse them. This facility fails to provide basic care, dignity, and safety.

Matt Boyers

Dec 2025

via Google

Mom was here for about a year and a half until she fell in the bathroom and fractured her pelvis. She loved all the girls working there and had high praise for Stephanie the activity director. The place is very clean and safe. Unfortunately she was unable to return after her fall and wound up needing nursing home level care.

Melissa Reynolds

Jul 2025

via Google

My mother lives at the Victorian and she seems perfectly content there. I just wish we were closer in mileage, as it is a 4 hour round trip (driving time only) for me. But...it is a wonderful place!

Rae Jean Jansen

Dec 2022

via Google

My family is beyond happy with the care that our mom is receiving. We needed to make a somewhat quick decision over the Summer, to get mom into a secured care facility, and we found Victorian at Riverside. The employees are amazing! They have daily activities for the residents and all of the ladies seem happy and well-taken care of. I visit frequently and volunteer when I can, and I am always happy to see the residents out of their rooms, smiling and socializing with each other...exactly what we wanted for our mom. This place is a hidden gem and if you are looking for a trustworthy care facility for someone, you should consider Victorian at Riverside.

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Frequently Asked Questions

What types of care does The Victorian at Riverside offer?

The Victorian at Riverside offers Independent Living.

Where is The Victorian at Riverside located?

The Victorian at Riverside is located at 702 Garrard St in Covington, Kentucky.

What do families say about The Victorian at Riverside?

Most reviewers describe The Victorian at Riverside as a warm, well-run community where residents are happy, staff know them personally, and activities (especially the art program) are a highlight. However, one detailed review alleges serious neglect, unsafe food, and abuse, a stark outlier among otherwise glowing accounts, and another notes a resident's care needs escalated after a fall.

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