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The Verandah Retirement Community

5851 Gray Market Dr

4.4(30 ratings)· Lake Charles average: 4.6

The Verandah Retirement Community, photo 11 / 6

Quick Facts

Language Support
Staff helped complete paperwork in family's native language
Accessibility
Covered pool includes a lift for mobility access

What Families Think

Families describe The Verandah as a full continuum-of-care community in Lake Charles, with many praising the warmth of the staff and the quality of memory care. A handful of long-term residents' families report a decline in food quality and safety check-ins over time, alongside one complaint about a specific nurse's attitude.

The Good

  • Staff described as caring and attentive
  • Memory care team specifically praised by families
  • Extensive amenities: pool, spa, sauna, salon, theater
  • Low staff turnover noted by a reviewer
  • Helped a family navigate paperwork in their language

The Bad

  • One report of declining food quality and cheaper ingredients over time
  • One report that daily wellness check-ins were discontinued, raising safety concerns
  • One complaint about a specific nurse's attitude and lack of engagement
  • One reviewer noted price increases alongside declining quality

AI-generated from reviews and community data.

The Verandah Retirement Community is a senior living community in Lake Charles, Louisiana offering Independent Living, Assisted Living and Memory Care. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Families rate it 4.4 out of 5 across 30 reviews.

About The Verandah Retirement Community

The Verandah Retirement Community in Lake Charles, Louisiana offers Independent Living, Assisted Living, Skilled Nursing, and Memory Care on an extensive campus with varied amenities. The community is designed to allow residents to age in place across multiple care levels without relocating.

Families consistently praise the physical environment and amenities, a covered pool with lift, spa, sauna, salon, theater, fitness center, and grounds for biking. Many describe attentive Memory Care staff by name and note feeling welcomed during the application process. One family wrote, "Everyone there is so nice." However, reviews reveal inconsistencies in dining quality and staff performance. Some families report the food has declined in both quality and individualized options, while others find meals delicious. A few residents and families have cited frustration with specific nursing or care staff, though many praise caregivers' compassion and responsiveness.

The Verandah holds a 4.4 out of 5 Google rating based on 31 reviews. The majority of feedback is strongly positive, with families appreciating the continuum of care model and the facility's willingness to accommodate communication during difficult transitions. Prospective residents should weigh the well-maintained physical plant and staff dedication against reports of variable dining standards and occasional staff concerns.

Types of Care at The Verandah Retirement Community

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Washer & Dryer
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Swimming Pool
  • Theater Room
  • Transportation Services
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Verandah Retirement Community

4.4overall · 30 ratings combined

4.4★ on Google (30)

Daniela Delabat

Feb 2026

via Google

The manager Tori was an amazing help and made our application easier and understandable in our language.

Susan B

Jul 2025

via Google

My mom moved in last month and she loves it. Everyone there is so nice. All of the employees make you feel so welcome. And the food is delicious!

Robin Hall

Nov 2024

via Google

My parents have been in. MEMORY CARE since June 2024.They are safe and happy. They are well taken care of. I would recommend this place very quickly. TAMMY , RENEE, GINGER will make a tough decision right by your side. Then when you get to Memory Care KAREN and her girls are there . Thank you so much for helping our family with a huge choice.

sybilla dixson

Oct 2024

via Google

I love this place very loving care for residents and the support they provide for families is amazing!!!!!!

Cynthia Mitchem

Apr 2024

via Google

The Verandah has been a great move for me. Great staff and very friendly place to live.

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Frequently Asked Questions

What types of care does The Verandah Retirement Community offer?

The Verandah Retirement Community offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is The Verandah Retirement Community pet friendly?

Yes. The Verandah Retirement Community lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is The Verandah Retirement Community located?

The Verandah Retirement Community is located at 5851 Gray Market Dr in Lake Charles, Louisiana.

What do families say about The Verandah Retirement Community?

Families describe The Verandah as a full continuum-of-care community in Lake Charles, with many praising the warmth of the staff and the quality of memory care. A handful of long-term residents' families report a decline in food quality and safety check-ins over time, alongside one complaint about a specific nurse's attitude.

How can families visit The Verandah Retirement Community?

Submit the Request Information form on this page to connect with The Verandah Retirement Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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