Lori Johnson-Adams
Apr 2026
Exceptional caring & love they have shown my mother. PT/OT outstanding. So many staff members are awesome, but will note Tiffany, ward clerk, Ashley, LPN, Liz, LPN, Nikki, CNA. Keep up the great work!!!
1 / 5Quick Facts
- Total units
- 60
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 60
- Inspections
- View history (14 citations)
- Ownership
- Privately owned, with owner on-site regularly
- Therapy services
- Full-time on-site PT/OT rehabilitation staff
- Staffing ratio
- One CNA reported covering eight residents
CMS Care Compare
What Families Think
Most families describe The Gardens & Guardian House as a strong rehabilitation and skilled nursing community, praising the nursing and therapy teams, smooth hospital-to-facility transitions, and an owner who is visibly involved in day-to-day care. One reviewer, however, raised concerns about high staff turnover, heavy caseloads, and occasional lapses in following dietary plans.
The Good
- Nursing and PT/OT teams praised as outstanding
- Smooth, well-supported hospital-to-facility transitions
- Owner personally involved with residents and staff
- Individualized rehab plans adjusted to progress
- Food described as tasty and meeting dietary needs
- Engaged activities director keeps residents active
The Bad
- One report of high staff turnover and internal conflict
- One report describing CNA workload as excessive (1:8 ratio)
- One report of dietary staff overlooking meal/diet requests
AI-generated from reviews and community data.
The Gardens & Guardian House is a senior living community in Lake Charles, Louisiana offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 40 reviews.
About The Gardens & Guardian House
The Gardens and Guardian is an assisted living community in Lake Charles, Louisiana, offering specialized care in a home-like atmosphere. The facility is privately owned and focuses on restoring residents to their highest level of activity and independence through personalized assistance with daily needs.
The community provides care for residents with cognitive or physical needs, serving those seeking additional support to manage these conditions while maintaining quality of life. Staff work with residents daily to support recovery and specialized care tailored to individual requirements.
Residents enjoy beautifully appointed living spaces, prepared meals, engaging social activities, and on-site transportation services. A full-time therapy staff supports residents' wellness and rehabilitation goals throughout their stay.
Types of Care at The Gardens & Guardian House
Assisted LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Gardens & Guardian House
4.3overall · 40 ratings combined
4.3★ on Google (40)
Becki Gauthier
Mar 2026
My mom has been a resident since December. I can honestly say there is no other place I would rather put a loving mother. ❤️. The Leadership Team is great (Kim, Therapy, Carolyn, Latasha) They are open to answering all questions or concerns with kindness and respect. Everyone is welcoming and shows true compassion. This was a blessing to our family during a difficult time. Tiffany has managed mom’s appointments and helped us navigate mom’s care outside the facility. Mom’s driver, Mr Maxie is the kindest and most compassionate man I’ve ever met. Angie, the Activity Director keeps everyone upbeat bringing entertainment to the residents and brightening everyone’s day with her smile and beautiful personality. There are so many CNA’s that have been fabulous to mom that I can’t say enough kind words about them. I made so many new friends here that this place will always be part of our family.
Melody Jackson
Mar 2026
Guardian Rehab is an amazing place! Tiffany was our caregiver and she was attentive, kind, funny and oh so helpful. I would recommend Guardian, and Tiffany, to anyone in need of Rehab with special attention.
Kim Cholley
Feb 2026
From our first tour of The Guardian to my mom’s current stay for hip-fracture rehab, our family has been extremely pleased. The facility aesthetics are modern and bright creating a home-like environment, which we truly believe has helped her recovery. Amy in admissions made the hospital transition seamless. She was so professional, knowledgeable, and was able to answer all of our questions which immediately put us at ease. Every staff member has been welcoming to mom. The private rooms are very clean and spacious. The nursing aides are not only attentive and efficient but consistently kind and respectful to my mom. The nursing and physical therapy teams have been outstanding, giving her individualized care. They have created and altered plans to match her evolving physical capabilities and needs through recovery stages. The food meets her dietary needs and actually tastes great! The activities director somehow has my mom attending (and enjoying!) daily activities. One of the most impressive things is that the owner is onsite regularly, involved with patients and staff. That level of hands-on leadership makes this facility a true asset to our community. Our family spends close to 16 hours there every day, so we’ve seen all aspects of care and we are incredibly impressed. If you need rehab or assisted living for a loved one, The Guardian is a special place.
keshonna lewis
Dec 2025
The residents there are so sweet and loving . The only issues are the staff . The drama there is oblivious. They in it for the money and that’s sad . They cannot keep staff because of the circus and drama at the facility. Nevertheless, they treat the good workers inhumane and praise the individuals who don’t do the their job . Instead of doing their work they find issues to complain about with the individuals who are doing their work. That’s what it’s all about is taking care of the residents but they focus on the systemic issues not even involving or pertaining to the residents . Work load is heavy .1:8 ratio is abuse to a CNA . Dietary often overlooks patients diet plan when requesting certain meals for residents that they have been requesting for quite some time .
Government Inspection History
5 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 5, 2025Health Complaint1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 28, 2025
Jul 10, 2024Fire Safety StandardHealth Standard2 citations
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2024
Jan 23, 2024Health Complaint5 citations
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 8, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024
Jun 21, 2023Fire Safety StandardHealth Standard2 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2023
Jun 29, 2022Fire Safety StandardHealth Standard4 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2022
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 12, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does The Gardens & Guardian House offer?
The Gardens & Guardian House offers Assisted Living and Skilled Nursing / Long Term Care.
Where is The Gardens & Guardian House located?
The Gardens & Guardian House is located at 1401 Country Club Road in Lake Charles, Louisiana.
What do families say about The Gardens & Guardian House?
Most families describe The Gardens & Guardian House as a strong rehabilitation and skilled nursing community, praising the nursing and therapy teams, smooth hospital-to-facility transitions, and an owner who is visibly involved in day-to-day care. One reviewer, however, raised concerns about high staff turnover, heavy caseloads, and occasional lapses in following dietary plans.
How did The Gardens & Guardian House do on recent health and safety inspections?
The Gardens & Guardian House had 5 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit The Gardens & Guardian House?
Submit the Request Information form on this page to connect with The Gardens & Guardian House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Gardens & Guardian House? Claim this listing to update photos, pricing, and details. It's free.
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