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Resthaven Nursing & Rehabilitation Center, LLC

1103 W Mcneese

3.4(30 ratings)· Lake Charles average: 4.6

Resthaven Nursing & Rehabilitation Center, LLC — photo 11 / 5

Quick Facts

Total units
162
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
162

What Families Think

Reviews of Resthaven are sharply split: some families describe a warm, attentive rehab experience with staff who know residents by name, while others report serious lapses in basic care including falls, unattended residents, and hygiene failures. The facility's 3.4 rating across 30 reviews reflects this inconsistency, suggesting care quality may vary significantly.

The Good

  • Staff described as warm and family-like by some
  • Positive experience with inpatient physical therapy after hospitalization
  • Facility praised as clean and well-maintained by some reviewers
  • Activities like Mardi Gras and Christmas parties for residents
  • Nurses and CNAs called professional and caring by one reviewer

The Bad

  • Multiple reports of residents left unattended for extended periods
  • One report of two falls causing head injury and fractured arm
  • One report of a resident left in urine-soaked condition for hours
  • One report of a resident's meals being skipped without explanation
  • One reviewer described the facility as understaffed and disorganized

AI-generated from reviews and community data.

About Resthaven Nursing & Rehabilitation Center, LLC

Resthaven Nursing & Rehabilitation Center, LLC is a nursing and rehabilitation facility located in Lake Charles, Louisiana, situated on over ten acres of beautifully landscaped grounds in a quiet residential area just off West McNeese Street.

The facility emphasizes resident care as its core mission, with staff trained to address both the technical and emotional needs of residents. The center's approach focuses on compassionate care, with staff members expected to provide not only technical competence but also attentiveness to social and emotional well-being through kind communication and gentle interaction.

The facility maintains a warm and friendly atmosphere designed to support resident comfort and quality of life. Staff appreciation and team cohesion are prioritized as part of the center's culture, with the belief that a well-supported team directly benefits the residents they serve.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.4overall · 30 ratings combined

3.4★ on Google (30)

Damon Huffman

Dec 2025

via Google

Every time I went on a Sunday morning it was so bad with crap 💩 smell and urine my spouses mother was full of urine said she has been waiting for hours to be changed was just there a couple days ago we stayed thru lunch to see how she was eating they never brought her no trey of food we asked her why she stated they just stopped bringing her treys and stuff they want come when she mashes light its a place that should be investigated sad 😔

Laken Pennick

Oct 2025

via Google

The WORST. So disappointed in this place. I don’t know how they are able to stay open with such terrible care! Ghost town when it comes to needing help or anyone who works there. Everytime I walk in there, I’m shaking my head the whole time because it’s like nobody knows what they are doing or how to do THEIR JOB of HELPING these elderly people! Total disappointment! Just DON’T DO IT! Basically asking for your loved one to go down hill by placing them here!

Anna katherine Duke

Jul 2025

via Google

I am deeply disappointed and heartbroken by the care my elderly aunt received at this facility. She was left unattended multiple times, which led to two serious falls. The first resulted in a head injury that required stitches, and the second caused a fractured arm. Both incidents were entirely preventable with proper supervision. In addition to the falls, she was left sitting for over an hour despite having a UTI, which is not only inhumane but dangerous for someone in her condition. On top of that, staff carelessly placed a brace on the wrong leg, causing unnecessary pain, bruising, and even cuts. This level of neglect is completely unacceptable. Our family trusted this facility to provide safe and compassionate care, and that trust was violated. We urge others to be cautious and thoroughly investigate any care facility before placing a loved one there. No one deserves to be treated like this—especially not our most vulnerable.

Christi Reeves

Aug 2024

via Google

My experience with Resthaven has been great. The facility is beautiful and clean. In working with the nurses and CNAs I have found them to be professional and most of all caring. The residents are happy and are engaged in many fun activities. I highly recommend Resthaven and I am grateful that they are here to serve our community.

Allison Collins

Jan 2024

via Google

My Mom, Mary, needed inpatient physical therapy after a lengthy illness and hospital stay. We chose RestHaven and we weren’t disappointed to say the least! The staff is amazing! You can feel the warmth when you walk in the door you’re treated like family I attended several of the activities they had a Mardi Gras party. They had a Christmas party and at those activities I witnessed that all the staff knew all the patients on the first name basis, and were extremely Helpful and kind to the patients! It’s very hard to know I had to leave my Mom at a nursing home but the staff made it so easy for the whole family, I could rest knowing she was well cared for! Our experience was excellent and I would recommend Resthaven to anyone! Thank you to the staff for taking such great care of my Mom!!!

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Frequently Asked Questions

What types of care does Resthaven Nursing & Rehabilitation Center, LLC offer?

Resthaven Nursing & Rehabilitation Center, LLC offers Skilled Nursing / Long Term Care.

Where is Resthaven Nursing & Rehabilitation Center, LLC located?

Resthaven Nursing & Rehabilitation Center, LLC is located at 1103 W Mcneese in Lake Charles, Louisiana.

What do families say about Resthaven Nursing & Rehabilitation Center, LLC?

Reviews of Resthaven are sharply split: some families describe a warm, attentive rehab experience with staff who know residents by name, while others report serious lapses in basic care including falls, unattended residents, and hygiene failures. The facility's 3.4 rating across 30 reviews reflects this inconsistency, suggesting care quality may vary significantly.

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