MyLivingChoice

The Springs Park Avenue

1401 Park Avenue

3(33 ratings)· Hot Springs average: 4.3

The Springs Park Avenue, photo 11 / 2

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
95
Physician visits
Doctors visit multiple times per week
Menu flexibility
Always-available alternate menu with several options
Room type
Large private rooms available in rehab

What Families Think

Reviews for The Springs Park Avenue are mixed, with a 3 out of 5 average from 33 Google reviews. Several families and rehab patients praise the caring staff, effective physical therapy, and attentive doctors, while others report inconsistent food quality and slow medication response.

The Good

  • Staff described as caring and family-like
  • Physical therapy team praised for helping recovery
  • Doctors visit multiple times weekly
  • Alternative menu options offered when standard meals don't suit
  • Private rooms available in rehab area

The Bad

  • Multiple reports of cold or unsatisfying food
  • One report of pain medication delays up to three hours
  • One report of unclear communication about medication policies

AI-generated from reviews and community data.

The Springs Park Avenue is a senior living community in Hot Springs, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.0 out of 5 across 33 reviews.

About The Springs Park Avenue

The Springs Park Avenue is a skilled nursing and long-term care facility located in Hot Springs, Arkansas, serving residents who need medical rehabilitation or ongoing nursing support.

Families consistently praise the attentiveness of clinical staff. Multiple reviewers highlight that doctors visit regularly and nurses respond to care needs, with one family noting the facility was "willing to work with you on anything you face." The physical rehabilitation program appears strong, with therapy teams focused on helping residents regain strength. Families also mention accommodation for dietary preferences, including vegetarian meals. Some residents report inconsistency with meal quality and temperature, and one reviewer raised concerns about medication access and facility policies around certain over-the-counter items.

The facility maintains a 3 out of 5 Google rating across 33 reviews. While several families describe warm, family-like treatment from staff and appreciate the cleanliness and friendliness of both the nursing and rehab units, the mixed rating reflects variability in resident experience, particularly around food service and policy implementation.

Types of Care at The Springs Park Avenue

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Springs Park Avenue

3overall · 33 ratings combined

3★ on Google (33)

Madison Bates

May 2026

via Google

Hi my name is Denise, up here at the rebhave ,they tell you one thing and we do it, we get cold dinners, we don't get meat all we get is soup and be careful the dr,said to get gummies to help out, because I been smoking for over 50 yrs and they said I can't get them , be careful out there they like will try and get a way to drug test you,I told the nurse what the dr said to me about the gummies so the drug test me to night may 5 2026 and I promise so dr say one thing about the gummies, nurses don't what you to have it !!!!so I'm going to see if the dr comes tomorrow morning and he can tell the nurses,that I can take them and the food here is always cold!!!!!thanks have a nice Day

Patrick Tuskey

Aug 2025

via Google

It is with Great reviews that I give e to the facility here. The staff, nurses, Doctors, for prepares do a fabulous job. They Really make you feel comfortable and show Genuine care for the residents. I would Proudly refer anybody with needs provided for such health concerns and recovering needs, to use this facility. All in all they Deserve a Big 5 Star review. It has been a wonderful experience being here. I will be having hip replacement in the next 4 to 5 months, and I'm hoping thay my physical therapy in recovering from it are done here. I truly and dearly love the Entire staff. I even made a few few friends with the staff and a few residents. God Bless them and what they provide and do for those in need! Respectfully, Patrick A Tuskey

Rachel Bascue

Feb 2025

via Google

The springs on park Avenue is a great facility. They are all very nice and helpful. I have visited both parts the nursing home side as well as the rehab side. They are both clean, friendl, and helpful. They are also will o g to work with you on anything you face, which in theses days is very well. I really appreciate all there help and kind words. If you have to trust your love ones in hands of others I would highly recommend the springs on Park Avenue.

Katherine

Feb 2025

via Google

I have been in rehab at this facility several times over the last few years. The staff has been wonderful and treated me like I was part of their family every time I came. The menu sometimes is not what I wanted but an Always Available menu was offered and had several options to choose from. The therapy team worked hard to help get me strong enough to go home. I couldn’t ask for a better facility who loves on the community like they do!

Firebird

May 2024

via Google

I have been in the physical rehabilitation area for about 3 weeks, and everything is going very well. I have a large, private room. Most everyone is very nice. They have gone out of their way to accommodate my vegetarian diet. The doctors come in several times a week and are attentive and help with getting the medications I need. I occasionally have trouble getting my pain medication in a timely manner. It all depends on the nurse on duty. An hour wait is fairly common, but once, I had to wait 3 hours. I have had a couple of expensive nutritional drinks thrown out of the refrigerator, but the facility has said that they will buy me new ones.

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Government Inspection History

4 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 6, 2025Fire Safety StandardHealth Standard3 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2025

Dec 31, 2024Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 21, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025

May 8, 2024Fire Safety StandardHealth Standard9 citations
  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 29, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

May 12, 2023Fire Safety StandardHealth Standard12 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Springs Park Avenue offer?

The Springs Park Avenue offers Skilled Nursing / Long Term Care.

How much does The Springs Park Avenue cost?

The Springs Park Avenue has not published its pricing. For context, communities in Hot Springs that publish rates start around $4,495 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is The Springs Park Avenue located?

The Springs Park Avenue is located at 1401 Park Avenue in Hot Springs, Arkansas.

What do families say about The Springs Park Avenue?

Reviews for The Springs Park Avenue are mixed, with a 3 out of 5 average from 33 Google reviews. Several families and rehab patients praise the caring staff, effective physical therapy, and attentive doctors, while others report inconsistent food quality and slow medication response.

How did The Springs Park Avenue do on recent health and safety inspections?

The Springs Park Avenue had 4 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Springs Park Avenue?

Submit the Request Information form on this page to connect with The Springs Park Avenue and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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