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Brookfield Assisted Living and Memory Care

205 Sawtooth Oak

4.5(54 ratings)· Hot Springs average: 4.1

Brookfield Assisted Living and Memory Care — photo 11 / 8

Quick Facts

Starting price
$2,700/mo

32% below the Hot Springs median

Ownership
Owner-managed, single company runs three Arkansas communities
Pet policy
Pets welcome, no size or type limits stated
Location detail
Located next to Hot Springs Country Club
Care staffing model
One report says only PCAs, not CNAs, on staff
Administrator presence
One reviewer said administrator is part-time, off-site

What Families Think

Most families describe Brookfield in Hot Springs as a warm, homelike community with attentive, caring staff and a consistently clean, welcoming environment. However, a few detailed reviews raise serious concerns about staffing quality, supervision, and consistency of care, particularly in memory care, suggesting experiences can vary significantly depending on timing and specific staff.

The Good

  • Staff described as kind, attentive, and family-like
  • 24/7 registered nurse presence noted by a reviewer
  • Administrators average eight years tenure for consistency
  • Spacious, ground-floor apartments with varied floor plans
  • Pets welcome so residents can keep animals
  • Wide range of daily activities and outings

The Bad

  • One serious report of missed oxygen and medication delays
  • One account of memory care being unclean with untrained aides
  • One report of high staff turnover and inconsistent supervision
  • One reviewer said care plans went unchanged for over a year

AI-generated from reviews and community data.

About Brookfield Assisted Living and Memory Care

Brookfield Assisted Living and Memory Care in Hot Springs is one of three owner-managed, Arkansas-based communities operated by Brookfield Senior Living. The Hot Springs location sits next to the Hot Springs Country Club in a secluded, tree-lined setting and offers Independent Living, Assisted Living, and Memory Care options.

The community is designed to feel small and homelike rather than institutional, with an emphasis on the physical, mental, and social well-being of residents. Apartments are large, accessible, and located on the ground floor, with a variety of floor plans available, including courtyard and patio units.

Dining is described as catered, with healthy meal options and accommodations for special diets. Residents can take part in a range of activities such as live music, arts and crafts, shopping outings, day trips, daily exercise, and games, and there is a beauty salon on-site along with spacious common areas for gathering with friends and family.

Care is delivered by professional staff, with administrators who on average have been with Brookfield for eight years, contributing to a consistent, familiar environment for residents. The company emphasizes encouraging residents' independence and individuality while providing personalized assistance as needed.

Pets are welcome at the community, allowing residents to keep their animals with them as part of daily life.

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Reviews

4.5overall · 54 ratings combined

4.5★ on Google (54)

Mara Meyers

Jun 2026

via Google

My Mother has Alzheimers, which can be very difficult for caregivers. B. is well cared for by the CNAs and 24-7 Registered Nurses, with plenty of attention and patience. They her particular quirks in stride and spend time talking with her and making sure her room is clean. All the staff greet me when I visit and the RN on duty makes a point of letting me know how she is doing, if there are any problems, and whether she is visiting with other residents or participating in activities. I can highly recommend Brookfield Memory Care and trust their care for my Mother and other residents.

Mary Winston

May 2026

via Google

My mom has been a resident of the Hot Springs community for several years. We have been so happy with the kindness and care that she has received while there and are sad her care needs now exceed what an assisted living community can offer. The staff there have gone above and beyond to help us find the next level of care that we need. They helped us find a reputable care home in our price range where our mom can finish out her life with dignity and the higher level of care that she needs. There assistance has helped make our transition so much easier. If you are looking for a clean, caring place for your loved one I highly recommend Brookfield Senior Living in Hot Springs!!! They are a great group of people that will treat you like family.

Jean Wilson

May 2026

via Google

My father has only been at Brookfield Memory Care since January but I can’t say enough about the caring administration and staff! They have been so kind and helpful! And they treat my dad with love and respect! Highly recommend!💜

Alissa Albinson

May 2025

via Google

I would not recommend Brookfield Assisted Living! Despite being promised a nurse would be able to dispense medicine to my mother in a timely manner they were not able to do so. Her apartment was not cleaned as advertised. Her laundry was almost always mixed with other women’s even though we were told they were individually done. The staff was not trained in caring for someone with memory issues and most importantly they were not trained to assist her with her oxygen so she was left without oxygen several times. This ended poorly for my mom! Please do not put anyone you love here unless they are completely able to take care of themselves!

Brett Rucks

May 2024

via Google

I toured the facility recently and I can say that if the need should arise, I feel assured in my loved one's care. Exemplary professionalism in the staff, knowledgeable and competent administration, as well as clean and maintained facilities. The aura of the atmosphere gives a welcoming feeling.

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Frequently Asked Questions

How much does Brookfield Assisted Living and Memory Care cost?

Published pricing at Brookfield Assisted Living and Memory Care starts around $2,700 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.

Where is Brookfield Assisted Living and Memory Care located?

Brookfield Assisted Living and Memory Care is located at 205 Sawtooth Oak in Hot Springs, Arkansas.

What do families say about Brookfield Assisted Living and Memory Care?

Most families describe Brookfield in Hot Springs as a warm, homelike community with attentive, caring staff and a consistently clean, welcoming environment. However, a few detailed reviews raise serious concerns about staffing quality, supervision, and consistency of care, particularly in memory care, suggesting experiences can vary significantly depending on timing and specific staff.

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