MyLivingChoice

The Springs at Lancaster Village

4138 Market St NE

4(25 ratings)· Salem average: 4.1

The Springs at Lancaster Village — photo 11 / 2

Quick Facts

Layout
Community spread across three connected buildings
History
Serving Salem seniors for over twenty years
Fitness
On-site gym used for wellness classes
Outings
Scheduled trips to shopping, museums, and theaters

What Families Think

Families of long-term residents describe The Springs at Lancaster Village as a warm, well-run community where caregivers know residents personally and adapt care as needs change, including through cognitive decline. One family described a distressing experience with how a deceased resident's belongings were handled, though the director quickly intervened to resolve it.

The Good

  • Staff described as patient, kind, and attentive
  • Many staff have stayed for years, building continuity
  • Administration responsive to questions and care concerns
  • Handles increasing care needs, including cognitive decline
  • Praised by hospice partners for compassionate teamwork
  • Wide range of activities open to all abilities

The Bad

  • One report of distressing handling of a deceased resident's belongings and billing threat
  • One mention of staff turnover following a change in ownership
  • No published pricing information available

AI-generated from reviews and community data.

About The Springs at Lancaster Village

The Springs at Lancaster Village is an independent and assisted living community in Salem, Oregon, serving older adults for over twenty years. The community offers personalized support designed to make daily life easier while residents maintain their independence and focus on what matters most.

Both independent and assisted living services are customized to residents' changing needs. Staff handle household chores and maintenance so residents can prioritize relationships and activities they enjoy. The community features three buildings that foster connection among residents, along with responsive team members dedicated to exceptional care.

Residents enjoy diverse activities and programs including wellness and fitness classes held in an on-site gym, mental enrichment through workshops and guest speaker talks, arts and crafts opportunities, and scheduled excursions to shopping centers, museums, theaters, and other destinations. The community emphasizes dining, celebrating fresh, seasonal, and nutritious meals as part of the living experience.

Community spaces throughout the buildings encourage residents to gather for games, meals with friends and family, and social events. Many of the staff have been with The Springs at Lancaster Village since its opening, contributing to a family-like atmosphere focused on supporting residents with dignity and care.

Types of Care

Assisted LivingIndependent Living

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Reviews

4overall · 25 ratings combined

4★ on Google (25)

Terrie Chandler

May 2026

via Google

My mom has lived at The Springs at Lancaster Village assisted living for almost 4 years. Recently her health has declined, as well as her cognitive state. Staff take excellent care of her, are patient, know her preferences and honor them. Staff are friendly and bring a smile when assisting her. Staff are also friendly to family members and many greet me by name. There are many varied activities for residents and all are encouraged to participate regardless of their abilities. Administration is quick to answer any questions or discuss concerns or care needs. The most important part is mom is happy and knows she is well cared for.

Susan Vaughn

May 2026

via Google

My mom has been at The Springs at Lancaster Village in assisted living for three years, and she truly loves it. I do, too. You can’t put a price on the peace of mind that comes from knowing your loved one is receiving excellent care from attentive, kind people. From caregivers and med techs to activities, maintenance, laundry, dining, and administrative staff — everyone contributes to a warm, well‑run community. I highly recommend checking out Lancaster Village if your parent needs assisted living or independent living. It has been a great experience for our family.

Tori Barker

Mar 2026

via Google

When a greiving family comes in to get theyre loved ones things out the im Assuming finance lady tells us we cant get his things out and is going to lock the door on us and charge us to put it in escrow mind you they died at the hospital, worst experience ever I will never put a loved one here! Thankfully the director came up and told us just to be out that day! Good place if your family member doesnt die.

Natalie Jackson

Dec 2025

via Google

As a Hospice agency coming in to support residents at The Springs at Lancaster Village, we are profoundly grateful for the compassion and heartfelt kindness shown by their care staff. Their team meets every resident with patience, gentleness, and genuine love. Offering comfort not only to those in their care, but to every family and partner walking alongside them. Their willingness to collaborate, to listen, and to honor each resident’s dignity makes our work together truly meaningful. We are continually humbled by the way they show up with thoughtful hearts, steady hands, and unwavering devotion. It is a privilege to partner with such an exceptional and deeply caring team.

Melinda Parker

Jun 2023

via Google

My mother in law has resided at Lancaster Village for 8 years now. There has been some change in staff with new ownership/management but those who remain, have been faithful to make sure her change of care and needs are met timely. We are in the process of transitioning her to assisted living at The Springs and the experience/support Suzie Robinson has provided, has been invaluable. We have been very pleased with this facility and recommend them without reservation.

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Frequently Asked Questions

What types of care does The Springs at Lancaster Village offer?

The Springs at Lancaster Village offers Assisted Living and Independent Living.

Where is The Springs at Lancaster Village located?

The Springs at Lancaster Village is located at 4138 Market St NE in Salem, Oregon.

What do families say about The Springs at Lancaster Village?

Families of long-term residents describe The Springs at Lancaster Village as a warm, well-run community where caregivers know residents personally and adapt care as needs change, including through cognitive decline. One family described a distressing experience with how a deceased resident's belongings were handled, though the director quickly intervened to resolve it.

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