The Roads Home Health Palm Beach
1818 South Australian Avenue Ste 2024(3 ratings)· West Palm Beach average: 4.2
Quick Facts
- Medicare quality
- 2.5 of 5 stars
- Medicare certified
- Since 2009
Home Health Compare
The Roads Home Health Palm Beach is a home health agency serving West Palm Beach, Florida offering Home Health. Families rate it 4.0 out of 5 across 3 reviews.
About The Roads Home Health Palm Beach
The Roads Home Health Palm Beach is a Medicare-certified home health agency serving West Palm Beach, FL and has been Medicare certified since 2009. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at The Roads Home Health Palm Beach 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at The Roads Home Health Palm Beach
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4overall · 3 ratings combined
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Medicare Quality of Care
The Roads Home Health Palm Beach is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
2.0 / 5 patient survey rating
- Would definitely recommend the agency70%US 79%
- Rated their overall care 9 or 10 out of 1082%US 85%
- Care was given in a professional way82%US 89%
- The team communicated well78%US 86%
- The team discussed medicines, pain and home safety75%US 82%
119 completed patient surveys, 15% response rate.
Hospital outcomes
- Discharged to the community81%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)8%US 11%Better than
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around76%US 83%
- Patients got better at getting in and out of bed77%US 83%
- Patients got better at bathing83%US 86%
- Patients' breathing improved74%US 85%
- Patients got better at taking medications correctly76%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations50%US 61%
Service area
The Roads Home Health Palm Beach reports serving 76 ZIP codes, including West Palm Beach, Boca Raton, Fort Pierce, Boynton Beach, Lake Worth, Port Saint Lucie, Vero Beach, Delray Beach, Jupiter, Stuart and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 109344. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does The Roads Home Health Palm Beach offer?
The Roads Home Health Palm Beach offers Home Health.
Where is The Roads Home Health Palm Beach located?
The Roads Home Health Palm Beach is located at 1818 South Australian Avenue Ste 202 in West Palm Beach, Florida.
Does Medicare cover care from The Roads Home Health Palm Beach?
Yes. The Roads Home Health Palm Beach is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
Do I need a referral to use The Roads Home Health Palm Beach?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit The Roads Home Health Palm Beach?
Submit the Request Information form on this page to connect with The Roads Home Health Palm Beach and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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