The Residence at Charles Meadow

Anna P

Feb 2026

via Google ↗

Poor quality of care. Not enough or poorly trained aides. They are more for show than quality of care. Yes there are a handful of aides that are A+ majority especially night shift are not. They do not beleave in communication with the family. They blamed everyone else for not communicating to the family. Beware of your love ones especially the ones that have memory issues and needs 24 hour care. Shop around. There are better ones for less money. What you say is not true. Communication is so lacking. A resident fell broke her arm and the family was not notified for OVER FOUR AND A HALF HOURS. TO ME THAT'S NOT COMMUNICATION. There was no report on how it happened or why the family wasn't called. The people in charge are not readily available. Maybe you as the owner should do a spot check of this place even at night. To many people are falling and breaking bones.

Jane Gladitsch

Jul 2025

via Google ↗

My mother had lived at three other communities before she moved into Charles Meadow. To say that the experience is night and day compared to the other facilities is an understatement. I am completely convinced that the leadership within these communities, their hiring practices and emphasis on training and respect is paramount to how the entire community operates & how it feels. In my opinion, the leadership team at Charles Meadow is exceptional and exemplary. None of these communities are going to be perfect. There will always be things found or staff members that will disappoint. But based on my experience, what we have seen & where we have been, Charles Meadow stands so far above the other communities that I feel very good about making an extremely high recommendation to any family who is looking for a place for their loved one to live the final quarter of their life.

Mary S. McNiff

Jul 2024

via Google ↗

My dad was the first male resident at Anthology before it became The Residence at Charles Meadow. From the beginning the staff was very attentive to him and the community itself extremely welcoming. What I appreciated most were the residents themselves and how they treated one another. They value the community they have and that is so important. Our first interaction was with Andrea in Sales and she was fantastic. She is empathetic, understands the customer and never pushed anything on us. The aides all loved my dad and took great care of him. He and Alexandra had a special bond and he lit up every time he saw her. If there was ever a problem with an aide, I would immediately call and the issue was promptly addressed. I appreciated the communication between the nursing staff, Director Jessica Morreale, Memory Care Director Yusi Perez, and myself as we constantly evaluated my dad's care. When it came time to move him to Memory Care, Yusi and her team were incredibly welcoming and attentive to my dad's needs. Not the typical memory care patient, my dad was unable to participate in most of the activities, but the aides, especially Sonia, Nurse Kevin, and Yusi all tended to his needs both physically and emotionally. My dad passed recently and the team has continued to check in with me to make sure we are doing ok. You can't ask for more than that. Every place has it's challenges and there is always room for improvement, but every ounce of feedback I provided was well received and addressed when possible. Problems with aides or behavior were rare and were fixed immediately and I know that LCB will only increase the overall care and comfort provided to it's residents. I would recommend The Residence at Charles Meadow for anyone considering assisted living or memory care for their loved one.

Gretchen Gehrke

May 2024

via Google ↗

From the first meeting  Anthology Senior Living facility and staff exceeded all expectations. Our dad moved in on a Monday to make a “new beginning” in their memory care facility. During his short stay our dad was always treated with competent and compassionate care and encouragement. His unique personal and medical needs or desires were considered and catered to. By Thursday, we needed to facilitate an emergency hospice referral due to an unanticipated medical event. We received phenomenal direction from the attending administration and staff.  Family members were  traumatized as we transitioned from a “new beginning” to a “final farewell” in a few short days, Anthology Senior Living, accommodated any variety of needs while we stood vigil at my dad’s bedside. They lent us all tremendous heart felt support while also caring for dad. We share our highest praise and recommendations of Anthology Senior Living.

Melissa Hudson

Apr 2024

via Google ↗

My experience here has only been with the memory care unit. My mother was a resident for only a little less than 6 mos. before she passed. The memory care director, Yusi Perez, is very interactive with all of the residents and their family members. Her door was always open to us for whatever my mother's needs were or just to talk. She acted as the liaison on many occasions with my mother's medical care provider and hospice care at the facility. We really appreciated all the phone calls, emails and follow up that she personally handled on our behalf. Yusi is very present in the unit. You will always see her there. Rest assured that she will make sure that your loved one is cared for as though they belonged to her. My mother was always showered clean and hair washed! Incontinence issues were never an issue here. My mother was always kept dry and clean and the bedding was washed and replaced no matter how many times in one day. The facility is spotless. The aides that work in the memory care unit are excellent. They are patient and kind and treat everyone with respect. They are very interactive with all of the residents and are very watchful about their safety. There are (3) aides on duty at any given time. My mother loved all of the aides at Anthology as did I. Our family never had any worries about the quality of care that she was receiving......just outstanding. The quality of food was also outstanding. A lot of fresh vegetables, fruits and quality meat. Amazing variety of meals and desserts and the portions were substantial. Some days they served up grilled favorites like burgers, chicken, steak & veggies. The aides also made sure my mother had a meal of her choice and was ready to assist in feeding if needed. All of the aides were active with the residents at meal time whether serving or assisting. No one is ever left unattended. Medication times were always administered correctly by aides according to my mother's individual care plan. If any issue with medication would arise, the aide or facility LPN would call me promptly to let me know and/or for guidance. Bedtime was always by 8 pm at the latest. The daily schedule between meals and group time was always adhered to. Many days I would find them in the activity room coloring, working on puzzles, playing bingo, singing, etc. No one was ever left to be alone in their room. And, when the weather is nice, they will take the residents out to bowl or for a walk at a park nearby. This facility can handle all dementia issues very well including the loss of physical mobility, i.e. walker, wheelchair. Anthology will support the role of hospice care within the memory care unit; however, cannot administer any end of life medications. No worries, support is available via private hospice aides if needed. My mother had previously lived at two other area assisted living facilities over the past 3 years and then needed memory care. By chance, I discovered this facility through a card sent to me in the mail. It is tucked away in a very quiet residential area of Millis and very private. I am so glad that we found this facility for memory care and that my mother's last months of her life were happy and spent with people that truly took great care of her. Thank you all!