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The Pointe at Kirby Gate Assisted Living and Memory Care

6480 Quince Rd

3.5(33 ratings)

The Pointe at Kirby Gate Assisted Living and Memory Care — photo 11 / 10

Quick Facts

Memory care nursing coverage
24/7 nursing staff on-site for memory care
Memory care outdoor space
Secured courtyard for memory care residents
On-site therapy services
On-site PT/ST rehab team available

What Families Think

Families describe The Pointe at Kirby Gate as a caring, family-like community where staff and therapy teams are frequently praised, especially within the memory care unit. However, a notable number of reviewers report inconsistent food quality, missed bathing routines, and difficulties resolving billing or refund issues with management.

The Good

  • Caring, attentive staff frequently praised by name
  • Strong memory care support with LPN always on duty
  • PT/ST rehab team described as phenomenal
  • Clean facility noted by multiple visitors
  • Improved responsiveness and activities under newer leadership

The Bad

  • Several reports of poor or insufficient food quality
  • Multiple mentions residents miss scheduled baths
  • Some reviewers call pricing high for care level given
  • Reports of slow or unresolved billing and refund issues
  • Past leadership turnover disrupted continuity of care

AI-generated from reviews and community data.

About The Pointe at Kirby Gate Assisted Living and Memory Care

Local seniors and their families will discover a welcoming community that is centered around care, compassion, and connection.

Our residents greet every day with optimism, knowing their hours will be spent among cherished friends and a devoted team. Our inviting setting allows seniors to feel comfortable from their first moments in our community. Loved ones know that their family members are in good hands because we keep them involved and informed at all times.

On top of our attentive care, we provide delicious meals, daily programming, and helpful amenities that make life easier for our residents. We invite local seniors to visit our Kirby Gate community and experience how we extend the feeling of family to everyone who walks through our doors!

Lifestyle Options

The Point at Kirby Gate provides local families with an exceptional lifestyle option for seniors to live with confidence. Our community offers residents the assistance needed with daily activities, so they worry less and enjoy more! We provide housekeeping, personal care, and dining services to ensure their needs are met daily. Our residents also have access to all our beautiful community spaces and entertainment options. In our innovative embrace Memory Care program, we provide specialized care to residents living with Alzheimer's or other dementia-related illnesses. Using the latest research, embrace Memory Care helps seniors discover more choices and possibilities through the environment, interaction, and programming adaptations. Communication tools help loved ones reaffirm lifetime bonds with our guided support programs. All of these resources are provided in a comforting space with nursing staff on-site 24/7.

Assisted Living

Our Assisted Living lifestyle allows residents to continue living the healthy and active lifestyles they are used to with a little added assistance when they need it. Get the care you need in a community you love.

Services Include:

•    Personalized Care Plans
•    Housekeeping
•    Personal Laundry
•    24-Professional Staff Available
•    24-Nursing Staff Available

embrace Memory Care

Our award-winning embrace Memory Care program is personalized to support the mind, body, and soul of each resident dealing with memory loss. We create holistic experiences that spark both imagination and closeness, while keeping your loved one safe.

Services Include:

•    Individual Daily Rhythm
•    Memory Care Programs and Activities
•    Friend and Family Connection Support
•    Secured Courtyard

About Senior Lifestyle

At Senior Lifestyle, we help our residents create fulfilling lifestyles by promoting a culture of health, wellness, and connection. We go the extra mile to support the overall well-being of residents, so they could thrive… Each community is unique with its own set of diverse seniors, supported by our friendly and compassionate staff. In addition to our wonderful team, our communities provide a variety of personalized care plans, innovative programming, convenient amenities, and more for our residents.

Our Mission and Vision

At Senior Lifestyle, each community is dedicated to creating brighter days for our residents that encourage wellness, connection and comfort. We offer vibrant atmospheres, enriching programming, and compassionate staff. By building better lifestyles, we can focus on establishing a true sense of community by helping our residents, family members, and staff thrive.

Our Vision

Our vision at Senior Lifestyle is to become the trusted leader in senior living services by creating great places to work and great places to live.

How do we make that happen Each team member takes personal responsibility to create actions that allow us to make an impact on both ourselves and our residents. Open communication, listening to different perspectives, developing relationships and trust all help to make SLC a great place to work and live.

Our Mission

Our mission statement shapes how we show up for our roles.

Every day Senior Lifestyle’s caring team members purposefully brighten and enrich the lives of those we serve with a dedication to our core values: HEART Hospitality, Excellence, Appreciation, Respect and Teamwork.

Excellence at Every Level of Care

You can live brighter days full of discovery and fulfillment when receiving your right level of care from Senior Lifestyle. All of our senior living communities start each day by enriching the lives of our residents, family members, and staff. Compassion and care abound in bright atmospheres and comfortable settings, helping you to feel cared for and at home from the first day. We provide the personalized care, superior service, and convenient amenities you expect in our communities. In addition, our innovative programming and vibrant lifestyles make every day full of purpose.

Independent Living

Independent Lifestyles are best for those who want their needs taken care of, without sacrificing their independence. We take care of household chores, home maintenance, or safety in our communities, all while offering a wide range of programming and social atmospheres.

Assisted Living

Our assisted living services are personalized to meet the needs of our residents. This means developing programming and spaces within the community to address each resident’s health and wellness goals. We also take over daily to-do’s such as housekeeping, cooking, and maintenance making it easier for seniors to casually enjoy their golden years.

Memory Care

Our award-winning Memory Care program consists of supportive, adapted living spaces for residents living with Alzheimer's, dementia, or memory loss. We personalize our care plan through interaction, environment, and communication to ensure your loved one can live well while engaging with their surroundings.

Skilled Nursing

Skilled nursing offers specialized care to seniors after an illness, surgery, when managing a chronic disease, or other unique care needs. We offer round-the-clock support and work closely with your physicians to create a care plan that helps you greet each day with confidence.

Short-Term Care

Our short-term option covers Adult Day Services, Respite Care, and other forms of aid. Whether you need a much-deserved break from care taking or need assistance after surgery, discover how our short-term options can support your wellness needs.

Affordable Housing

Our affordable options provide vibrant settings, social atmospheres, and engaging programming to help you create the perfect senior lifestyle. With assistance from our attentive staff, you can thrive knowing that you have chosen a safe community that engages your mind and supports wellness.

Experience
Amenities & Entertainment

Our charming community provides residents with all the amenities they need to live a vibrant, fulfilling lifestyle. Our staff brings light into the lives of our residents through stimulating programming and personable care.

•    Art Center
•    Cards Room
•    Spacious Community Rooms
•    Courtyard
•    Library
•    Pond
•    Beauty and Barber Shop
•    Transportation
•    Complimentary Wi-Fi
•    Emergency Call System

Welcoming Atmosphere

Our residents spend their time doing what they enjoy in our quaint community. Whether they decide to participate in our activities or opt for a more relaxing lifestyle, the Pointe at Kirby Gate’s spacious community rooms lends itself well to both! Our active art center provides a place for residents to try new skills or crafts. If residents decide they want to get some fresh air, they can always head outside to soak up the sun, spend time by the pond, or enjoy a refreshing drink on the patio. There are limitless possibilities for our seniors to discover.

Pet-Friendly at the Pointe

Our residents are welcome to bring their pets with them to The Pointe at Kirby Gate. We have a family-centered approach that extends to beloved pets, who bring light, companionship, and joy to their owners every day!

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.5overall · 33 ratings combined

3.6★ on Google (32) · 1★ on Yelp (1) · Yelp page ↗

Lisa Webster

Jun 2026

via Google

A very nice young man greeted us and opened the door and held it until we walked in. We spoke while signing in.

Brenda Trotter

May 2026

via Google

0/10 wouldn’t recommend. Care is 0/10 food is disgusting, barely have aids or nurses . Most don’t take baths . Barely receive medicine & overly expensive for the level of care provided

Rose Slaughter

Jan 2026

via Google

While visiting here very impressive and kind staff .

Alshana Townsend

Dec 2025

via Google

Easy going. Residents are sweet! Staff very helpful they have a great Aide name Nepretiria!

S

Sherrie S.

Nov 2025

via Yelp

The staff was amazing! Very kind and attentive to my dad. The PT/ST team were phenomenal, they helped rehab him and provided much needed socialization, kindness, and reminders. The facility was clean. I do think it is overpriced based on the amenities. I have two concerns which is why I rated the facility overall 1/5 stars. 1. The food was not good. Often there were only cold lunchmeat sandwiches and they seemed to run out of food at times. He was paying for the food and it was less than mediocre. 2. When it was time for him to move out, he gave the expected notice. Because he was moving out before the end of a month, I spoke with them about reimbursing him for the last days of the month. Over the course of TWO months, I spoke with the interim director at least 4 times regarding his reimbursement and left countless voicemails. He kept promising to call me back and NEVER did. I even called the parent company, which was Tarantino at the time. I left 3 voicemails requesting to be contacted regarding the reimbursement. No one has ever contacted me. I feel like they robbed him.

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Frequently Asked Questions

What types of care does The Pointe at Kirby Gate Assisted Living and Memory Care offer?

The Pointe at Kirby Gate Assisted Living and Memory Care offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is The Pointe at Kirby Gate Assisted Living and Memory Care pet friendly?

Yes — The Pointe at Kirby Gate Assisted Living and Memory Care lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is The Pointe at Kirby Gate Assisted Living and Memory Care located?

The Pointe at Kirby Gate Assisted Living and Memory Care is located at 6480 Quince Rd in Memphis, Tennessee.

What do families say about The Pointe at Kirby Gate Assisted Living and Memory Care?

Families describe The Pointe at Kirby Gate as a caring, family-like community where staff and therapy teams are frequently praised, especially within the memory care unit. However, a notable number of reviewers report inconsistent food quality, missed bathing routines, and difficulties resolving billing or refund issues with management.

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