Ben Bukowiec
Jul 2026
The staff here is professional and kind, and the facility is clean and organized. I wouldn’t hesitate to get care here for a loved one!
1 / 5CMS Care Compare
Reviews for Signature HealthCARE of Primacy are sharply divided: many families and referral partners praise the rehab therapy team and describe a clean, friendly facility, while a large number of others report serious understaffing, neglect, and unsanitary conditions. The rehab/therapy department is consistently singled out as a strength, but basic custodial and nursing care is described as inconsistent and, at times, alarming.
AI-generated from reviews and community data.
Signature Healthcare Of Primacy is a senior living community in Memphis, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 175 reviews.
Signature HealthCARE of Primacy in Memphis, Tennessee is a resident-centered healthcare community that aims to help patients receive the care they need with the dignity they deserve. As part of the Signature HealthCARE family of facilities, it operates with a mission to revolutionize the healthcare industry through a culture focused on resident-centered services.
The community includes a short-term unit specializing in rehabilitation and clinical services designed to help patients move forward in their recovery. Rehabilitation programming is offered with attention to both the physical and emotional well-being of patients.
Programming at the facility is designed to meet the needs and desires of the individuals served, including varied clinical programming along with interfaith spirituality and quality of life initiatives. These offerings are tailored to the multi-ethnic, multi-cultural populations found in the urban markets the facility serves.
Signature HealthCARE of Primacy also emphasizes customer experience and resident satisfaction, with services designed to enhance both. The facility continues to work toward creating integrated care networks intended to support enhanced quality and continuity of care for residents in its urban market.
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Help Me Choose3.6overall · 175 ratings combined
3.6★ on Google (175)
Ben Bukowiec
Jul 2026
The staff here is professional and kind, and the facility is clean and organized. I wouldn’t hesitate to get care here for a loved one!
Kimberly Newsom
Jul 2026
My mother was here. The care provided by the nursing staff was very caring and loving. They kept me informed of all her care needs. The facility was very clean, and the rehab team was very supportive.
Waurine Campbell
Jul 2026
Love Love this facility
Bernice
Jun 2026
Keep up the good work
Sarah Wilson
Jun 2026
Staff is SOOO nice and sweet. Rehab is the best
3 inspection visits in the last three years, 11 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2022
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Signature Healthcare Of Primacy offers Skilled Nursing / Long Term Care.
Signature Healthcare Of Primacy is located at 6025 Primacy Parkway in Memphis, Tennessee.
Reviews for Signature HealthCARE of Primacy are sharply divided: many families and referral partners praise the rehab therapy team and describe a clean, friendly facility, while a large number of others report serious understaffing, neglect, and unsanitary conditions. The rehab/therapy department is consistently singled out as a strength, but basic custodial and nursing care is described as inconsistent and, at times, alarming.
Signature Healthcare Of Primacy had 3 government inspection visits in the last three years, with 11 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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