MyLivingChoice

The Village at Primacy Place

6015 Primacy Pkwy

4.5(37 ratings)

The Village at Primacy Place — photo 11 / 8

Quick Facts

Short-term stays
Flexible-length respite stays before committing to move-in
On-site therapy
On-site therapist supports resident rehabilitation needs
Care coordination speed
Move-in arranged within days of urgent rehab discharge

What Families Think

Families at The Village at Primacy Place frequently praise the attentiveness and warmth of specific staff members, especially during move-ins and care coordination, describing an environment where residents feel loved and safe. A smaller number of reviewers report serious lapses in basic care and cleanliness, pointing to inconsistency in the day-to-day resident experience. Overall sentiment is largely positive, but a handful of troubling reports stand out.

The Good

  • Staff repeatedly praised for compassion and responsiveness
  • Smooth, fast move-in coordination during crisis discharges
  • On-site therapist available to residents
  • Large, light-filled apartments noted by families
  • Staff kept families connected during pandemic lockdowns

The Bad

  • One report of a resident left unattended on the toilet in pain
  • One report of unclean floors, feces, and a dead roach found
  • Multiple reviewers mention understaffing and slow CNA response
  • One report of declining food quality and rising costs over time

AI-generated from reviews and community data.

About The Village at Primacy Place

Welcome to The Village at Primacy Place

Our mission is to make the tough decisions easier. Home may be a place, but it's also a feeling, a way of life and something we take seriously. Welcome to the family.

A Place Where You Belong

With living options to suit your specific needs and activities that you’re sure to love, this is what a vibrant, active community looks like. We believe you’ll be able to see yourself here.

Community Recognitions

The Village at Primacy Place is truly senior living at its finest.

We are honored to be rated as one of the Best Assisted Living communities in Memphis, Tennessee from Expertise.com, an online source for finding the top-notch local businesses and organizations.

We are thrilled to receive amazing reviews of our community from the public that provided us the Award of Excellence from Family Assets, an online source for finding the very best in senior care!

ABOUT GRACE MGMT INC.

For more than three decades, Grace Management, Inc. has developed, managed and marketed residential communities for seniors. The company has been able to elevate industry standards by delivering exceptional living experiences while providing the resources and information seniors and their loved ones need to make important life decisions.

A Place to Grow

Our story is yours. We grow older and wiser but are sure to never lose the spark that started it all. Grace Management continues to evolve, and we’re ever more dedicated to nurturing our company and our team to be healthy contributors to communities across the U.S. Delivering exceptional living experiences, we can focus on the big issues that concern the daily lives of our residents from healthcare and finances to overall quality of life while never losing sight of the details that matter most: the connections we make along the way.

Areas of Expertise

A trusted name in senior living, Grace Management is dedicated to the long-term satisfaction and quality of life of our residents. By continually reinvesting in our team and our communities and evolving our service model to meet the needs of residents today and tomorrow, we bring strength and stability to everything we do.

The Village at Primacy Place

Senior living as you may have once known it is much different today, offering more options that fit your needs than ever before. The Village at Primacy Place strives to create something better in every sense of the word. Here, you get an exceptional lifestyle filled with good friendships, meaningful activities, delicious food and, basically, all the best that life has to offer. When you’ve come this far, The Village at Primacy Place exists to take care of the maintenance, the worry and the hassle to make sure you’re free to focus on the moments that matter most.

Grace Management

We believe in the power of community. As we age, it becomes more important that we feel supported in living our best lives. Our compassionate care and our passion for elevating senior living are proof of our commitment to you our family. Grace Management is here to help you create the life you’ve always dreamed of.

Assisted Living

Enrich everyday experiences and receive care that stands out from the rest at The Village at Primacy Place. In our assisted living lifestyle, residents enjoy the comforts of a place to call their very own while getting the personalized assistance they need throughout their daily routines. From planned activities to social events, assisted living residents participate in fulfilling experiences throughout the day and have 24/7 help at their fingertips.

Assisted Living Features

•    Choice of studio and one- and two-bedroom floor plans with kitchenettes

•    Housekeeping and maintenance, including linen service

•    Many utilities included, with individually controlled heating and air conditioning

•    Fitness Center

•    Beauty Salon/Barber Shop

•    Landscaped patio and courtyard

•    Theater

•    Library

Short-term/Respite Stays

Our short-term stays give guests the option to explore our community before making the decision to move in. Whether looking to tap into a renewed sense of purpose and re-energize, or try on the community for size, a short-term stay is sure to relax, refresh and renew, giving guests the time to decide whether our community will be theirs. Participate in our life enrichment activities, enjoy our delicious cuisine, and get to know who we are.

Short-term/Respite Stays Features

•    Choice of a variety of furnished floor plans based upon availability

•    Features and amenities aligned with the apartment style chosen

•    Support from caring staff available 24 hours a day

•    Flexible length of stays available

•    Housekeeping and maintenance services provided, including linen service

•    Homemade, restaurant-quality meals

•    Many utilities included

•    Fitness Program

•    Daily life enrichment activities

•    Beauty Salon/Barber Shop

 

 

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Salon / Barber
  • Theater Room
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.5overall · 37 ratings combined

4.5★ on Google (37)

Amanda Jones

Apr 2024

via Google

The staff was very Friendly. The floors need it cleaned badly. The meal she was served for dinner was unacceptable A hot dog button with 2 small pieces of Turkey. Nothing else on it and the chip crumbs out of the bottom of a chip bag.

Cheryl Halverson

Mar 2024

via Google

Found friend on toilet holding onto grab bar and no one around. Said she had been that way for awhile. Last time I was here they left her in that position for at least 10 minutes. She was in pain because she had to twist to hold on with her left hand because her right side is paralyzed. This time there was poop on the floor in front of toilet and in front of recliner. Also, there was a huge dead roach on the floor by her bed. Floor looks like it has never been mopped.

doug carter

Sep 2023

via Google

The staff is very the entire visit was nice and I will tell everyone that i would go back again.

doug carter

Aug 2023

via Google

The staff were very friendly and helpful and the whole place was clean and inviting

Linda Prindle

Mar 2023

via Google

Glad to see external doors are locked<br>Caregivers I encountered were very friendly<br>Can’t understand why I couldn’t find<br>M Wilson on the sign in system

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Frequently Asked Questions

What types of care does The Village at Primacy Place offer?

The Village at Primacy Place offers Assisted Living, At-Home Care, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Where is The Village at Primacy Place located?

The Village at Primacy Place is located at 6015 Primacy Pkwy in Memphis, Tennessee.

What do families say about The Village at Primacy Place?

Families at The Village at Primacy Place frequently praise the attentiveness and warmth of specific staff members, especially during move-ins and care coordination, describing an environment where residents feel loved and safe. A smaller number of reviewers report serious lapses in basic care and cleanliness, pointing to inconsistency in the day-to-day resident experience. Overall sentiment is largely positive, but a handful of troubling reports stand out.

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