Denise Grigg
Jul 2026
We've been familiar w/ The Pines since it was built, our grandparents were residents. Now it has come time to place our mom and The Pines came to mind. From the first phone call 6-8 weeks ago until today, everyone has been great! Jamarcus Scott was our first interaction and he was/ is extremely welcoming and helpful from the first meeting. He is always available to answer questions, provide guidance and is always willing to provide a helping hand. Diane Gonzalez in the business office has also been extremely welcoming and helpful. She takes time to know the resident, as well as the family Both Diane and Jamarcus make time for a quick hi! It's a small thing, but if people are taking time to know the family, they are taking time with the resident. This was a tough decision to make for our mom, but have felt she is comfortable and safe from the first hour. She has activities to participate in including exercise, religious, games and music. Upon arriving 6/1/26 before lunch, the residents welcomed her and took her to dining room for lunch. To this day she has a table of ladies she sits w/ and interacts w/ throughput the day. It is very comforting to know she is not isolated in her room. As far as services provided, mom is overall pleased w/ meals. She is happy w/ the assistance she requires for ADLs. All services have exceeded expectations. I must comment on the cleanliness everytime I enter the facility and the friendliness of the receptionist. Overall this was a very hard decision to make, but given all of the positive qualities of The Pines we are happy w/ our decision. Denise Grigg-Nagy RN, BSN
