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The Peaks, A Senior Living Community

3150 N Winding Brook Rd

3.1(52 ratings)· Flagstaff average: 4.2

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Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
58
Care continuum
On-campus adjacent rehab and long-term care
Management
Run by Goodman Group, 60+ years in the field
Campus design
Single campus combines living, rehab, and nursing care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There isn't much detailed review commentary available for The Peaks, but the community is known for combining independent senior living with on-site rehabilitation and long-term care through The Peaks Health & Rehabilitation. It's managed by The Goodman Group, a long-established senior living operator, and sits with views of the San Francisco Peaks. Its Google rating of 3.2 from 45 reviews is on the lower end compared to typical senior living scores.

What reviewers praise

  • Continuum of care on one campus
  • Adjacent rehab and long-term care services
  • Managed by an experienced senior living operator
  • Scenic mountain views from the community

What reviewers flag

  • Google rating of 3.2 is below average for the sector
  • No published pricing information available
  • Limited detailed reviews to assess day-to-day resident experience

AI-generated from reviews and community data.

The Peaks, A Senior Living Community is a senior living community in Flagstaff, Arizona offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 52 reviews.

About The Peaks, A Senior Living Community

The Peaks is a senior living community in Flagstaff, Arizona, offering a continuum of care that includes independent senior living and access to adjacent rehabilitation and long-term care services through The Peaks Health & Rehabilitation.

The community is managed by The Goodman Group, a Minnesota-based company with over 60 years of experience developing and managing senior living and healthcare communities. The campus integrates senior living, rehabilitation, and long-term care services in one location.

Residents enjoy relaxing spaces and views of the majestic San Francisco Peaks, providing a scenic backdrop to daily life at the community.

Types of Care at The Peaks, A Senior Living Community

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of The Peaks, A Senior Living Community

3.1overall · 52 ratings combined

3.1★ on Google (52)

Adrienne Herrera

Aug 2026

via Google ↗ · Report

Today was my partners first full day. He is a stroke and seizure patient. When we checked him in , we told them he has no dexterity in his fingers & hands. To start off with last night his medications had not ar r ived so he had nothing for pain or sleep. He says he pressed the button to call the nurse, they never came to see if he needed anything like turning off the lights in his room or if he needed another blanket. Today he saw no doctor. Had 10 minutes on a bike for pt. Occupational therepists worked on his memory skills. Which is fine. They came to his room & told him they ran out of food!!! They had him choose something off the ala cart menu. He chose a BLT , they brought him a dry turkey sandwich. No mayo or mustard. No drink.He also told me his light has been on to get someone in to talk about his disappointments. We also haven't been told how long his short duration stay is going be. I had googled The Peaks and read they received 5 out of 5 stars. I have yet to see it.

Ally McPherson

Jun 2026

via Google ↗ · Report

Great experience here visiting my family member John . He loved living there because of all the cool activities they would do each day . The life enrichment team makes getting older easier by having fun ! Ivy was the best by far in that department . I’m happy to see the changes that were made and getting in new fresh faces to lead them . I would highly recommend The Peaks for your loved ones . They really do care . Have a blessed day 😇

Sheila Atwater

May 2026

via Google ↗ · Report

If I could give a "0" I would. My father-in-law had a stroke. The hospital said he needed two weeks of OT, PT and Speech after their physical therapist evaluated him. He has been at the Peaks for 3 days and the "case manager" said he is being discharged tomorrow. She did not help find him a new residence or offer any suggestions, she was rude, spoke over me several times while I was in mid sentence, was demenading he leave and had 0% care in her tone of voice or actions. I've never spoken to someone who is supposed to be a case manager before who literally "threw someone out of rehab" without appropriately making sure they have placement to go to. If you value your family do not send them here. I'm speechless with regard to this circumstance. This is truly unprofessional. She treated me and my father in law as if it was not important that he has placement to go to and that it was not her problem. Maybe I am mistaken regarding what a case manager is supposed to do but I thought their job was to find placement.

Sharon Rodgers

Dec 2025

via Google ↗ · Report

IF I COULD GIVE 1000 NEGATIVE STARS I WOULD!!! This is the ABSOLUTELY WORSE facility for patients who need rehabilitation I have ever seen. My dad left the hospital on a Thursday. We went 3 times (2hr drive 1 way) ourselves (Mom and I ) and had other family members there on the days we couldn't be. He was NEVER showered, never was able or helped to brush his teeth. When they brought his meals, they didnt even push the tray up so he could get to it. Him and the patient in the same room would push the help button and it would take at a minimum of 30 to an hour for them to respond when he needed to use the bathroom. He had fallen before hospital stay (for both lung pulmonary embolisms) and had a big 6x4" raw skin peeled back. And they had not checked it, or changed the bandage. Their reasoning, IT WASNT ON THE MEDICAL REPORT FROM HOSPITAL) SERIOUSLY. Like they couldn't see a huge bandage and ask him. He was dirty and smelled awful. The rehab was 30min on a hand/foot bike. That's it. If you have a family member who needs rehab. DO NOT USE THIS FACILITY!!! He has parkinson, so needed help with every day things. They didnt help do anything. I have never been so angry or see my Dad cry. He said he just wanted to die and wouldn't even eat anymore. And they threw a fit when we went and got him. Said it was against medical orders. AWFUL PLACE AND UNCARING PEOPLE IN THAT GOD FORSAKEN PLACE!!!

Rick Richards

Oct 2025

via Google ↗ · Report

This facility is AMAZING!!<br>We have a friend who has been staying here for about a year now. He LOVES it there!! He says it is a very warm place to be!!<br>Yesterday afternoon, we were visiting, and also were invited to the “Happy Hour” they provided. There was live music and dancing, and the room was filled to the brim!! It was SO much fun for everyone, including myself too!!<br>We did have lunch there, the choices offered on the menu really surprised me, and the food was outstanding!! The dining room, food and service made us feel like we were in one of the finest restaurants in town!!<br>You folks really have, providing a place for Seniors, down!!<br>The amount of activities, the “field trips”, and so many other amenities you provide really assures me that our friends is in the right place!!

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Sending your request confirms that you received the notice above. By submitting, you're okay with us and The Peaks, A Senior Living Community reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

5 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 10, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025

Jan 29, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 28, 2025

Nov 7, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024

Sep 22, 2023Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Address patient/client population and determine types of services needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Establish policies and procedures including evacuation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • List the names and contact information of those in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Provide family notifications of emergency plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

Aug 11, 2022Fire Safety StandardHealth Standard23 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedCorrected Jan 18, 2021

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2022

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2022

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Establish policies and procedures including evacuation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2022

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2022

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2022

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2022

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2022

  • Report COVID19 data to residents and families.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Oct 15, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Peaks, A Senior Living Community offer?

The Peaks, A Senior Living Community offers Assisted Living and Skilled Nursing / Long Term Care.

Where is The Peaks, A Senior Living Community located?

The Peaks, A Senior Living Community is located at 3150 N Winding Brook Rd in Flagstaff, Arizona.

What do families say about The Peaks, A Senior Living Community?

The Peaks, A Senior Living Community carries a 3.1 out of 5 rating from 52 Google reviews. There isn't much detailed review commentary available for The Peaks, but the community is known for combining independent senior living with on-site rehabilitation and long-term care through The Peaks Health & Rehabilitation. It's managed by The Goodman Group, a long-established senior living operator, and sits with views of the San Francisco Peaks. Its Google rating of 3.2 from 45 reviews is on the lower end compared to typical senior living scores. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did The Peaks, A Senior Living Community do on recent health and safety inspections?

The Peaks, A Senior Living Community had 5 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Peaks, A Senior Living Community?

Submit the Request Information form on this page, or contact The Peaks, A Senior Living Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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