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The Pavilion at Queens for Rehabilitation & Nursing

36 17 Parsons Boulevard

4.1(455 ratings)· Flushing average: 4.4

The Pavilion at Queens for Rehabilitation & Nursing, photo 11 / 6

Quick Facts

Total units
302
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
302

What Families Think

There isn't much detailed review text available for The Pavilion At Queens, but the community holds a solid 4.1 out of 5 rating from a large pool of 449 Google reviews, suggesting many families have had a positive experience. Beyond the rating itself, no specific amenities, care details, or direct quotes were provided to describe day-to-day life there.

The Good

  • Strong 4.1 out of 5 average rating
  • Rated by a large pool of reviewers
  • Large licensed capacity suggests established, long-running operation

The Bad

  • No published pricing information available
  • No amenities or care program details provided

AI-generated from reviews and community data.

The Pavilion at Queens for Rehabilitation & Nursing is a senior living community in Flushing, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 455 reviews.

About The Pavilion at Queens for Rehabilitation & Nursing

The Pavilion At Queens For Rehabilitation & Nrsing is a skilled nursing / long term care community in Flushing, New York. The community is licensed for up to 302 residents.

Families rate The Pavilion At Queens For Rehabilitation & Nrsing 4.1 out of 5 based on 449 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at The Pavilion at Queens for Rehabilitation & Nursing

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Pavilion at Queens for Rehabilitation & Nursing

4.1overall · 455 ratings combined

4.1★ on Google (455)

Durley Lopez Rada

Jul 2026

via Google

My mother has been at this facility for 14 months; there are good people there, and others who aren't so good. The care isn't 100% satisfactory; most of the respiratory therapists are quite lazy—unless you stay on top of them to help your patient, they won't do it, and you have to get lucky just to find them at their station and get a polite response. Communication with the staff is terrible; some nurses or supervisors are attentive and answer all your questions, while others don't even reply. The patients there are at the mercy of God and whichever family members keep an eye on everything happening in the place. Just think—I’m constantly staying on top of things for my mother; imagine the situation for patients who aren't visited by their families.

Mary mary

Jul 2026

via Google

The quality of care at the Pavilion is Excellent. The Nurses and staff take time and patience with each person living there and who they are providing caring for. The Pavilion provides a kind and caring staff. The Pavilion is always neat and clean.

Nafeeza Khan

May 2026

via Google

My first visit today to The Pavilion. I wasn’t sure what I was walking into, but, pleasantly surprised. It was clean & didn’t have that weird smell like most nursing homes. Front desk was very friendly and welcoming. The staff on the floor appears to be attentive but my father only just arrived there so I will see how the remainder of the stay turns out. I will say, there was a discrepancy with the food request but I spoke to Karana, and she quickly corrected the problem. That was reassuring. I hope to continue to be pleasantly surprised. Fingers crossed 🤞🏼

Elizabeth Colon

Apr 2026

via Google

I’m very pleased with this place so far, this was my first day visiting. I have a few more days. My mother will be in this Rehab center for a few weeks. I came from Florida to spend some time with her. As soon as I walked in the door, the front desk security was amazing. She welcomed me with a big smile on her face, and it’s very helpful. My mother‘s nurses are wonderful my mother could not stop breathing about how great they treat her on a daily basis. I highly recommend this place!

Miss Amar

Nov 2025

via Google

I can’t say enough good things about my experience at this nursing home’s rehab program. From the moment we arrived, the staff made us feel welcome, supported, and truly cared for. The nurses were attentive and compassionate, always checking in and making sure every need was met. The rehab team was outstanding professional, encouraging, and incredibly skilled. They helped make a challenging time so much easier, and the progress made was beyond what we ever expected. The facility was clean, comfortable, and well-organized. Communication was excellent; we were kept informed every step of the way, and it always felt like the staff took their time to listen and explain. What stood out most was how genuine everyone was they treated residents like family, not just patients. I’m deeply grateful for the level of care provided here. If you’re looking for a place where your loved one will be supported, respected, and guided through recovery with kindness and expertise, I highly recommend this nursing home

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Government Inspection History

3 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 20, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2025

  • Dispose of garbage and refuse properly.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 14, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Jan 14, 2025

Nov 15, 2022Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2022

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 2, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

Jan 22, 2020Fire Safety StandardHealth Standard1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 9, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Pavilion at Queens for Rehabilitation & Nursing offer?

The Pavilion at Queens for Rehabilitation & Nursing offers Skilled Nursing / Long Term Care.

Where is The Pavilion at Queens for Rehabilitation & Nursing located?

The Pavilion at Queens for Rehabilitation & Nursing is located at 36 17 Parsons Boulevard in Flushing, New York.

What do families say about The Pavilion at Queens for Rehabilitation & Nursing?

There isn't much detailed review text available for The Pavilion At Queens, but the community holds a solid 4.1 out of 5 rating from a large pool of 449 Google reviews, suggesting many families have had a positive experience. Beyond the rating itself, no specific amenities, care details, or direct quotes were provided to describe day-to-day life there.

How did The Pavilion at Queens for Rehabilitation & Nursing do on recent health and safety inspections?

The Pavilion at Queens for Rehabilitation & Nursing had 3 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Pavilion at Queens for Rehabilitation & Nursing?

Submit the Request Information form on this page to connect with The Pavilion at Queens for Rehabilitation & Nursing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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