Sanusia Koroma
Jun 2026
The experience was great with the team in Reston, Staff where very helpful and detailed about the company policies. Love the team and i can't wait to start working.
1 / 3Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1985
Home Health Compare
What Families Think
Families and caregivers generally praise the quality of nursing care from The Medical Team, with several reviewers highlighting attentive, professional nurses and aides. However, some reviews point to serious problems outside of clinical care, including repeated billing/invoice issues and one report of fraudulent charges on a client's card.
The Good
- Nurses praised as caring and go beyond expectations
- Aides described as professional and helpful
- Positive onboarding experience reported by new staff
The Bad
- One reviewer had to repeatedly request basic monthly invoices
- One report of fraudulent charges made using a client's card
- Finance department described as difficult to reach
AI-generated from reviews and community data.
The Medical Team is a home health agency serving Reston, Virginia offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.2 out of 5 across 51 reviews.
About The Medical Team
The Medical Team is a home health and hospice community in Reston, Virginia.
Families rate The Medical Team 4.2 out of 5 based on 51 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at The Medical Team
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of The Medical Team
4.2overall · 51 ratings combined
4.2★ on Google (51)
Stephen Duah
May 2026
The Medical Team is a great company to work for I had a great time at Orientation! Arianna and Nadia were extremely helpful during the onboarding process.
Press Services
Jan 2026
They are using my social security debit card to make fraudulent $219 purchases from their office. I never should have trusted the Arlington County representative with my card number nor should I have let their obnoxious housekeeper into my house. Now I have to wait for a new card, I’m a terminal cancer patient, these people are unprofessional and really down right evil to try to commit credit card fraud on a cancer patient. Do not trust this company! I will never deal with them again, I suggest others stay away.
William P Marseglia (paul)
Oct 2025
The aid they sent got everything right . Professional experience mades a world of difference . Charming and offered good advice here and there. Was willing to cut my hair beauifully too . Amazing.
Charles B
Aug 2025
First off, my rating is not based on care. Every nurse that I have had the pleasure of discussing the status of my mom's care has been wonderful. The nurses have even gone beyond what I would expect for care, and I am grateful for that. The poor rating is due to the finance wing of The Medical Team. In the two years my mother has been in a facility where The Medical Team has been the caregivers, I have had to reach out them FOUR TIMES to receive a simple invoice on a monthly basis. You'd think this would be one of the most basic and easy tasks for a finance department. Clearly, it is difficult for them.
Medicare Quality of Care
The Medical Team is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency76%US 79%
- Rated their overall care 9 or 10 out of 1080%US 85%
- Care was given in a professional way83%US 89%
- The team communicated well83%US 86%
- The team discussed medicines, pain and home safety70%US 82%
91 completed patient surveys, 21% response rate.
Hospital outcomes
- Discharged to the community90%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around78%US 83%
- Patients got better at getting in and out of bed86%US 83%
- Patients got better at bathing86%US 86%
- Patients' breathing improved92%US 85%
- Patients got better at taking medications correctly84%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations65%US 61%
Service area
The Medical Team reports serving 85 ZIP codes, including Alexandria, Arlington, Fairfax, Falls Church, Manassas, Springfield, Reston, Sterling, Vienna, Woodbridge and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497033. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does The Medical Team offer?
The Medical Team offers Home Health.
Where is The Medical Team located?
The Medical Team is located at 1896 Preston White Dr in Reston, Virginia.
What do families say about The Medical Team?
Families and caregivers generally praise the quality of nursing care from The Medical Team, with several reviewers highlighting attentive, professional nurses and aides. However, some reviews point to serious problems outside of clinical care, including repeated billing/invoice issues and one report of fraudulent charges on a client's card.
Does Medicare cover care from The Medical Team?
Yes. The Medical Team is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use The Medical Team?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit The Medical Team?
Submit the Request Information form on this page to connect with The Medical Team and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Medical Team? Claim this listing to update photos, pricing, and details. It's free.
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