Charlotte J Walker
May 2026
Everything we needed for my move was provided with a smile and help if needed.
1 / 6Quick Facts
- Total units
- 69
- Licensed capacity
- 69 residents
- Grounds
- 24 wooded acres with two lakes and koi pond
- Care pricing model
- Care level can flex up with no added cost
- Outside care allowed
- Residents may bring in outside home health services
California CDSS
What Families Think
Families describe The Lakes at Jefferson as a clean, attractive campus with friendly staff and several standout caregivers who go above and beyond, though a run of reviews raise serious concerns about administration, staff turnover, and oversight of higher-need residents. Experiences seem to vary quite a bit depending on which staff members are involved in a resident's care.
The Good
- Clean, modern facility with lake and koi pond grounds
- Regularly praised individual staff members (Jonelle, Bobbie Joe, Tracey)
- Daily activities keep residents active and social
- Staff help coordinate outside appointments and transportation
- Personal care aims to treat residents like family
The Bad
- Multiple reviewers describe the administrator as cold or unresponsive
- One report of inconsistent, sometimes rude treatment from a senior nurse
- One report of high staff turnover affecting care continuity
- One report of unsupervised memory-impaired residents wandering halls
- One report of infrequent showers and lingering odors
- No published pricing available
AI-generated from reviews and community data.
The Lakes at Jefferson is a senior living community in Mercer, Pennsylvania offering Assisted Living and Independent Living. Families rate it 4.3 out of 5 across 48 reviews.
About The Lakes at Jefferson
The Lakes at Jefferson is an independent living and personal care community in Mercer, Pennsylvania. The facility houses 22 independent living apartments on the ground floor, each with a fully equipped kitchenette and private bathroom, and 43 personal care studios on the second floor with 24-hour trained personal care staff available.
The community is situated on 24 acres of wooded grounds and fields, featuring two lakes, a fishing pond, a koi pond, and a large patio with a fire pit. Independent living residents have private entrances to their apartments from the parking area and patio, along with assigned parking spaces, storage units, and access to all facility amenities.
Personal care residents receive staffing to provide as much or as little care as needed at no additional cost, with a range of medical services supplied to maintain comfort and well-being. The community welcomes home health services of the resident's choice and will help facilitate services if necessary.
A full schedule of daily activities is available regularly, with friends and family welcome to attend and participate. The facility aims to keep residents active and independent through its programming and services.
Types of Care at The Lakes at Jefferson
Assisted LivingIndependent Living
Amenities
Room Amenities
- Emergency Call System
- Kitchen
- Private Bathroom
- Private Rooms
- Washer & Dryer
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Lakes at Jefferson
4.3overall · 48 ratings combined
4.3★ on Google (48)
melissa vallely
Apr 2026
Beautiful and cozy atmosphere. We loved it. Hoping to get my mom soon.
Laurie
Apr 2026
Absolutely beautiful facility with very friendly, caring staff. Tracey gave us a tour and explained everything in detail. She also genuinely loves her job and firmly believes this place treats our loved ones like family. It was extremely clean and we felt so welcomed. Highly recommend!
Stel Mondo
Feb 2026
While visiting many times I have spoken to some great staff. But Ron the administrator is a very big sour puss! Not friendly at all! Have said Hi and he turns his head. What a jerk!!! Cleanliness of the patients is not kept up very well for the ones who need it. 2 showers a week is not enough! The place looks nice on the outside but as usual walk down the halls the smell of urine hits you. This is uncalled for for all the money these people pay. And to have such a sour puss running the place! On another visit and most of staff are very nice except that unfriendly pitiful Ron! What a sourpuss!! He needs to get a different job! He is not someone to see when you walk into that place! Very very unfriendly!!!
Chuck Ryan
Feb 2026
The Lakes at Jefferson has been an absolute blessing for our family. The staff consistently goes above and beyond, and the level of care and compassion they show truly sets this place apart. I especially want to recognize Jonelle, who is nothing short of wonderful. She is kind, attentive, and genuinely invested in the well-being of the residents. Her warmth and professionalism give our family incredible peace of mind.<br><br>Knowing that my father is cared for with such patience, respect, and dignity means everything to us. The environment is welcoming, clean, and supportive, and it’s clear that the team treats residents like family rather than just patients. I’m deeply grateful for the love and attention they provide every day. I would highly recommend The Lakes at Jefferson to anyone looking for a place where their loved ones will truly be cared for.<br><br>For the people leaving bad reviews you need to stop and realize this is not Jonelle or Ron's fault, these moves come from a corporate level and not at the buildings level, your defaming the character of 2 Human beings just trying to do what they are told! Half of the residents in assisted living belonged in Long Term Care anyways hence the reason for long term care! Defaming someone's character isn't going to change the outcome of your issue, defamation of character is illegal and there are consequences for your actions so beware what you say about people!
Frequently Asked Questions
What types of care does The Lakes at Jefferson offer?
The Lakes at Jefferson offers Assisted Living and Independent Living.
Where is The Lakes at Jefferson located?
The Lakes at Jefferson is located at 7271 West Market Street in Mercer, Pennsylvania.
What do families say about The Lakes at Jefferson?
Families describe The Lakes at Jefferson as a clean, attractive campus with friendly staff and several standout caregivers who go above and beyond, though a run of reviews raise serious concerns about administration, staff turnover, and oversight of higher-need residents. Experiences seem to vary quite a bit depending on which staff members are involved in a resident's care.
How can families visit The Lakes at Jefferson?
Submit the Request Information form on this page to connect with The Lakes at Jefferson and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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