1 / 6CMS Care Compare
AI-generated from reviews and community data.
Quality Life Services - Mercer is a senior living community in Mercer, Pennsylvania offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.0 out of 5 across 23 reviews.
Quality Life Services – Mercer is a skilled nursing facility and personal care home offering assisted living, memory care, and long-term care in Mercer, Pennsylvania. Located in Mercer County in western Pennsylvania, approximately one hour north of Pittsburgh, the community features many windows and airy, bright open spaces that enhance its welcoming environment.
The facility provides a comprehensive range of care services including skilled nursing, personal care and assisted living, short-term rehabilitation, long-term care, and specialized memory care. The personal care-level secured Memory Lane unit serves residents with dementia, offering a safe and spacious area with a sky-lit town square that provides ample room for residents to walk and explore. The unit includes a separate dining area and kitchenette where staff prepare fresh cookies.
Residents benefit from personalized short-term rehabilitation programs designed to help individuals regain strength, mobility, and confidence following surgery, illness, or hospitalization. The facility also offers direct admit options, respite care for families needing short-term support, advanced care planning services, and hospice care focused on comfort and dignity.
The community maintains a busy activity calendar featuring church services, special entertainment, social events, and unique dining experiences. An annual Easter Egg Hunt open to the public is a springtime favorite among residents and their families.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3overall · 23 ratings combined
3★ on Google (23)
Jason Rakoci
Jun 2026
HORRIBLE PLACE, RUN DONT WALK AWAY… my dad was there for a month and not only was the service horrible and the food shitty but my dad had to elevate his legs and had to use one of the drawers from his dresser to elevate his legs, even though I asked them over five times to get him something like a chair or anything to help him. Needless to say, they never got him anything here’s the video.
Dawn Hoge
Apr 2026
My mom has been a resident in assisted living at QLS Mercer for the past 2 years. The nursing staff is attentive and genuinely caring.They provide a cheerful and upbeat atmosphere which make her feel safe and comfortable . Housekeeping provides a very clean environment and the meals are decent. Also the other staff including the receptionist, admissions nurse, physical therapists, activities director and maintenance go out of their way to accommodate mom’s needs. In addition, we have been pleased with the new, very helpful on-site business office manager.<br>We have been satisfied with mom’s care from the beginning of her stay but within the last 6 months her quality of care has improved even more. Overall we give QLS a positive recommendation.
Theresa Spencer
Dec 2025
I think they need to better facilitate more enriching activities for their residents on the skilled unit. They also need to look at how the nursing staff doesn't really regard the residents as people just a way to make money as they pawn off their duties to the activity department so they can just sit around gossiping.
Darlene Nelsen
Oct 2025
Quality Life Services - Mercer PA has a very good and very caring staff. It’s kept clean, with many opportunities for gatherings, games, outside walks and sitting areas. It’s also not crowded. Almost very resident are is friendly and nice, and they get along. Mom’s 92, has an apartment and we know she’s in a good place, in good hands.
Mary Free
Oct 2025
I was there for about 18 hours which was 18 hours too many. I went for skilled nursing with a plkan to stay for about a week. I looked at the website and I thought it looked nice. The pictures were for the long-term assisted living area. I was in the skilled nursing. I felt as though I was in a war zone. I saw a lot of running by froim the staff and from the condition of the skilled nuring, I felt dirty. The toilet was continuouslky running which was gooed I suppose I couldn't flush it. Somene frm the adjoining room had used the toilet and left some fecal matter on the seat and surrounding areas. When I did see an aide to point it out, she did not do a very good job in cleaning it up.<br><br>When I arrived, I was supposed to get a head to toe exam. Never happened. I arrived around dinner and I did not receive my dinner-time meds or have my blood sugar tested as I'm a diabetic. I was also supposed to get some meds at bedtime and never got them. When I mentioned this to Lisa, the social worker and admissions person., she said that someone had logged in that I had received the meds and that they were missing from the blister packs. They were probably thrown away.<br><br>Oh my, the room. A small room with a broken tv. One overhead light. I think I saw a lamp somewhere. I was in a room with an elderly woman who could not speak although she could moan and groan pretty good. It was difficuilt to find the controls to adjust the bed. At some point all the overhead lights were turned off by staff regardless if you were wide awake, going to sleep, or already asleep.<br><br>Talked to Lisa before I decided to go AMA. I'm not a rule braker and I just couledn't stand being there fr much longer than what I was. I afraid for both my mental and pyshical health. Please DO NOT send your loved ones here. I heard excuse after excuse. When asked to see someone from the adminiastration. the nursing staff didn't bother contascting them.
5 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2025
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2025
Have power receptacles that are properly grounded.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 7, 2025
Have properly located and lighted "Exit" signs.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 7, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 2, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2024
Install a two-hour-resistant firewall separation.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 2, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 2, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2023
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 29, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Quality Life Services - Mercer offers Assisted Living and Skilled Nursing / Long Term Care.
Quality Life Services - Mercer is located at 8221 Lamor Road in Mercer, Pennsylvania.
Quality Life Services - Mercer had 5 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Quality Life Services - Mercer and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Quality Life Services - Mercer? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Mercer.
Mercer, Pennsylvania0 mi
4.4(54)
Skilled Nursing / Long Term Care
Mercer, Pennsylvania0 mi
4.4(50)
Assisted LivingIndependent Living
Fredonia, Pennsylvania6.6 mi
4.2(5)
Assisted LivingIndependent Living
New Wilmington, Pennsylvania8 mi
4.4(14)
Skilled Nursing / Long Term Care
New Wilmington, Pennsylvania8 mi
3.8(49)
Skilled Nursing / Long Term Care
Grove City, Pennsylvania9.2 mi
4(18)
Independent LivingMemory CareSkilled Nursing / Long Term Care
Home care agencies serving Mercer bring help to the house: daily living, companionship, and respite for family caregivers.
