SR LIVE MUSIC
Aug 2023
They are very kind,,,,staff. Professional,,,I thank god for the care they give,,,,,,for our special person,,,that lives there,,,
1 / 2Quick Facts
- Safety Monitoring
- Safety checks conducted every two hours, 24/7
- Staff Stability
- Low turnover among management and care staff
- Room Privacy
- Residents keep personal keys to locked rooms
- Building Feature
- Historic building includes a full on-site chapel
What Families Think
Families describe The Heritage as a warm, secure memory care community where staff know residents personally and communicate consistently with relatives. Reviewers consistently praise the dignity afforded to residents, including personal room keys, and the low turnover among staff, which many see as a sign of stable, attentive care.
The Good
- Staff described as kind, professional, and attentive
- Residents keep their own room keys for dignity
- Low turnover among management and care staff
- Strong communication with families from care managers
- 24-hour safety checks every two hours
- Small, homelike dining and living areas for memory care
The Bad
- No pricing information published for this community
AI-generated from reviews and community data.
About The Heritage Memory Life Community
The Heritage Memory Life Community is a memory care community in Syracuse, New York, providing dedicated care for residents diagnosed with Alzheimer's disease or dementia. The community was among the first residential memory care programs in Central New York when it opened in 1992, and it emphasizes affordable, specialized care with a fully certified staff trained to meet the unique needs of residents with memory impairment.
Safety is a primary operational focus at The Heritage. The community conducts safety checks every two hours, 24 hours a day, with the environment and activities designed to stimulate residents physically and mentally while providing socialization opportunities. The memory care program follows a person-first approach, building on each individual's strengths to help them maintain a sense of independence and dignity.
The Heritage recognizes that caring for a loved one with dementia requires 24-hour supervision and continuous care, which can be physically and emotionally demanding for family members. The trained staff handles these daily care demands, allowing family members to visit and spend quality time with their loved ones without the burden of providing personal care needs.
Types of Care
Assisted Living
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Help Me ChooseReviews
5overall · 10 ratings combined
5★ on Google (10)
Eric Cortes
Sep 2022
Excellent place. What I like about it is that they definitely treat the residents with dignity. For example my uncle has a room with the door that closes fully, and even his own key to it. obviously the staff has some sort of master key, but the fact that the residence have their own key to rooms with doors that lock, goes a long way. The place is very secure, and the staff always is extremely professional.
Mike Stabenow
Oct 2021
My mom has been here since May of 2021. Her room is clean and practical. She says she loves how warm the place is even as it is getting chilly outside. The staff is amazing, there is no other word as fitting to describe them. The care is outstanding, we feel very lucky to be in their keeping.
Jane Gilcher
Jan 2021
The staff at The Heritage was great - it has been very difficult over the last 10 months not being able to visit my mom on a consistent basis due to the pandemic. If we could not visit FaceTime calls were allowed.
Melissa Murphy
Feb 2015
The staff here is incredible. Low turnover rate of management and care staff. Great communication with families from care managers and quality of life director. Beautiful old building with a full chapel and nice sided apartments. Small dining and living areas suited well for those with Alzheimer's.
Frequently Asked Questions
What types of care does The Heritage Memory Life Community offer?
The Heritage Memory Life Community offers Assisted Living.
Where is The Heritage Memory Life Community located?
The Heritage Memory Life Community is located at 750 E Brighton Ave in Syracuse, New York.
What do families say about The Heritage Memory Life Community?
Families describe The Heritage as a warm, secure memory care community where staff know residents personally and communicate consistently with relatives. Reviewers consistently praise the dignity afforded to residents, including personal room keys, and the low turnover among staff, which many see as a sign of stable, attentive care.
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